What users are saying about

AgoraPulse

Top Rated
265 Ratings

Percolate

29 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

Percolate

29 Ratings
Score 7.8 out of 101

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Likelihood to Recommend

AgoraPulse

I can't think of a scenario where AgoraPulse (AP) is not well suited, except in a situation where you might have many clients utilizing a specific social platform not integrated into AP yet. AgoraPulse is great for individual users as well as larger teams, from a small number of clients to many social accounts (we have between 30-40).
Matthew Jackson profile photo

Percolate

It is absolutely phenomenal for global social management. If you are wanting to provide a center hub for oversight that can assist other markets with content, approvals and idea generation, then Percolate excels in that area. Overall, it is also a very cost efficient tool given other competitors in the category.The platform is also well-built to suit an "all-in-one" workflow solution. With lean teams, Percolate can be the single go-to tool you need for planning, publishing and reporting. The built-in asset editor and approval process really takes the burden off juggling lots of different types of software and/or email.
Olin Graczyk profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Percolate
Boolean keyword searches
AgoraPulse
7.8
Percolate
Filtering out noise/spam
AgoraPulse
7.1
Percolate
Sentiment analysis
AgoraPulse
9.1
Percolate
Broad channel coverage
AgoraPulse
8.5
Percolate

Publishing

AgoraPulse
8.1
Percolate
Content planning and scheduling
AgoraPulse
8.8
Percolate
Audience targeting
AgoraPulse
6.7
Percolate
Content optimization
AgoraPulse
9.1
Percolate
Workflow management
AgoraPulse
7.9
Percolate

Engagement

AgoraPulse
7.5
Percolate
Automated routing and prioritization
AgoraPulse
6.4
Percolate
Customer interaction histories
AgoraPulse
8.4
Percolate
Bulk actions
AgoraPulse
7.9
Percolate

Marketing

AgoraPulse
7.6
Percolate
Lead generation
AgoraPulse
6.5
Percolate
Content marketing
AgoraPulse
9.1
Percolate
Paid media management
AgoraPulse
8.2
Percolate
Campaigns and promotions
AgoraPulse
6.7
Percolate

Channel coverage/integration

AgoraPulse
8.6
Percolate
Twitter
AgoraPulse
9.2
Percolate
Facebook
AgoraPulse
8.9
Percolate
Instagram
AgoraPulse
7.8
Percolate

Reporting/analytics

AgoraPulse
7.3
Percolate
Campaign success analytics
AgoraPulse
7.6
Percolate
Real-time tracking
AgoraPulse
7.4
Percolate
Competitor analysis
AgoraPulse
6.9
Percolate

Account management

AgoraPulse
7.4
Percolate
Role-based user permissions & privileges
AgoraPulse
8.3
Percolate
Mobile access
AgoraPulse
6.6
Percolate

Content Creation

AgoraPulse
Percolate
8.5
Ideation
AgoraPulse
Percolate
8.5
Approval workflows
AgoraPulse
Percolate
8.2
Content collaboration
AgoraPulse
Percolate
8.7
Content calendar
AgoraPulse
Percolate
8.7
Network for content licensing/production
AgoraPulse
Percolate
8.3

Content Publishing

AgoraPulse
Percolate
8.5
Content hub
AgoraPulse
Percolate
7.6
Content distribution
AgoraPulse
Percolate
9.5
Content promotion
AgoraPulse
Percolate
8.7
Content automation
AgoraPulse
Percolate
8.2

Content Reporting & Analytics

AgoraPulse
Percolate
7.8
Closed-loop tracking and reporting
AgoraPulse
Percolate
8.5
Content performance analytics
AgoraPulse
Percolate
7.1

Pros

  • The publishing tools are the best in the industry. The ability to tweak similar posts based on the platform saves plenty of time. The entire interface for publishing and the social media content calendar is very well laid out and is easy to follow, organize and maintain.
  • The social media metrics for the platforms I use (Twitter, Instagram and Facebook) are easy to comprehend and provide valuable insights for myself. I am very impressed with the Instagram metrics, some popular social media management platforms still do not have metrics for Instagram so this was a major feature that I was impressed with.
  • The monitoring tools are easy to use and I like receiving notifications directly to my phone whenever there is an item that needs to be reviewed. It is very simple to set up keywords and triggers to search posts that need to be monitored.
Brendon Phillips profile photo
  • The asset management library was particularly useful as we could store all content in one place, organized by client and into different category folders, until we were ready to use the assets.
  • Percolate has a seamless and easy-to-use content approval workflow which makes it very easy to send and receive approvals with our clients.
No photo available

Cons

  • It would be great to have the opportunity to view feeds. I don't think this is what the developer had in mind when designing the interface. The interface appeals to me--feeds would be a nice option.
  • At first, I was unsure how to review conversations, but it was not a steep learning curve.
  • The demos for some of the platforms I reviewed include support for promotional campaigns. This feature appears to missing from this product.
Richard Burgner profile photo
  • We have had a lot of trouble with the images previewing correctly when we are in the approval workflow. Even when they are sized down correctly, they take forever to load and we tested several browsers and had the same issues.
  • When we export our log of approved and published posts, there is no way to export the destination link that was included with the post. It exports the percolate permalink but that requires the user to go back into Percolate, wait for the preview to load and THEN you can click and see the destination page. It would be much more efficient to include the destination URL in the reports functionality.
Ashlee Taylor, MBA profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
For one, its pretty much an all-in-one solution. We're also currently subscribing to Buffer, but since AgoraPulse has Facebook scheduling modules, we might make a total switch once tested enough. The Game apps are also comprehensive, we only want to have Instant Wins and Sweepstakes, and not a lot of options has both. The customer service is superb, that's pretty important. We don't want to go through a lot of hassle stuff to get to what we want to do. Bottom line is AgoraPulse is a tool, and a very useful and intuitive tool that makes life so much easier
Marianne Ho profile photo
Percolate8.0
Based on 1 answer
As we have grown to implement Percolate with more and more people within our company, we have also run into more features we'd like to see in the app. The Percolate team has been extremely understanding about these requests, and even visited our offices to sit and listen to exactly what we are looking for. Assuming these new features make it into production with them, we'll definitely stay with Percolate for the long term
No photo available

Usability

AgoraPulse9.0
Based on 8 answers
It does all I want in an easy and effective way
Dr Olivier Becherel - Leadership and Executive Coaching profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.1
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
Percolate9.0
Based on 1 answer
Rarely has a company shown this much support during implementation. This almost got to the point where it was too much hand holding. Sometimes, social teams just want the keys to the car so they can drive it themselves instead of waiting on someone to drive along with them...
No photo available

Alternatives Considered

Most of our issue was not being able to find a platform that had everything for a small business sized price. Tall task. So we started with our budget, and tried to find something that had 80% of what we were looking for. We were pleasantly surprised to find AgoraPulse could get us about 90% of what we were looking for in a SM monitoring tool for the price we were looking to spend.
Daniel R. Herbert, MBA profile photo
Everything is better than Percolate. It is better than the free version of HootSuite.
No photo available

Return on Investment

  • Reporting growth and engagement
Nicole Nelson profile photo
  • Time-consuming to get accurate data.
No photo available

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Percolate

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Percolate Editions & Modules
Percolate
Additional Pricing Details

Percolate More Information