Aircall vs. TELUSCloud Contact Center
Aircall vs. TELUSCloud Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Aircall | N/A | Aircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes. | $30 per user/per month | |
TELUS Cloud Contact Center (TC3) | N/A | TELUS Cloud Contact Center (TC3) is a hosted, on-demand, multi-tenant omnichannel contact center solution based on Cisco’s Hosted Collaboration platform - an end-to-end, fully managed, enterprise grade solution that allows entities to focus on their core business while leveraging TELUS International's CX expertise. TELUS International is the company formed from Xavient Digital, after that company's acquisition by TELUS in 2018. | N/A |
Aircall | TELUSCloud Contact Center | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Aircall | TELUSCloud Contact Center | |
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Top Pros | ||
Top Cons |
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Mobile apps |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Aircall | TELUSCloud Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Aircall | TELUSCloud Contact Center | |
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Likelihood to Recommend | 7.7 (26 ratings) | 8.0 (1 ratings) |
Support Rating | 9.8 (2 ratings) | - (0 ratings) |
Aircall | TELUSCloud Contact Center | |
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Likelihood to Recommend | Aircall | TELUS International |
Pros | Aircall | TELUS International |
Cons | Aircall | TELUS International |
Support Rating | Aircall | TELUS International No answers on this topic |
Alternatives Considered | Aircall | TELUS International |
Return on Investment | Aircall | TELUS International |
ScreenShots | Aircall Screenshots |