What users are saying about

AirWatch

56 Ratings

Jamf Now

4 Ratings

AirWatch

56 Ratings
Score 7.2 out of 101

Jamf Now

4 Ratings
Score 8.2 out of 101

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Likelihood to Recommend

AirWatch

AirWatch is a great tool for large organizations that need to manage more than 100 devices. The product is capable of handling multiple platforms and is scalable to any size company.I would not recommend AirWatch to small companies, companies with minimal MDM needs or companies on a tight budget. It's the Rolls Royce of MDMs, it has all the bells and whistles and it's not inexpensive.
Jed Tauber profile photo

Jamf Now

If you have mobile devices in your workforce, and you are not using an MDM - Jamf Now is the perfect solution! It's affordable, easy to use - almost effortless! I can't think of any industry/field/scenario where an MDM like Jamf Now wouldn't be suitable. Who wouldn't want a central management solution to assist with deployment/troubleshooting/enhancing security/and many more?!
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Pros

  • Software Deployment. Whether you're using enterprise developed software or trying to install a PlayStore application, the AirWatch console allows you to easily configure, wrap, and update the application.
  • Granular Control. When you have an organization spread out across a country geographically, it makes deployments and user permission a little difficult. If you set up your hierarchy right the first time in the console, you can inherit and override permissions to give users access to what they need. For example, you can give managers access to view the field worker's location in a certain region, without giving them access to look at other devices.
  • Hybrid Integration. AirWatch easily integrates with on-premise systems, like Exchange, internal web servers, and directory systems. You can be up and running in a couple hours.
  • Mobile Access Gateway. The MAG will save your IT team time and money by being able to limit the number of servers and vpn service you need by configuring the gateway to allow external employees access to internal resources. Now you don't need to work with you security team or procurement to configure and purchase costly servers to put in your DMZ.
Michael Bloom profile photo
  • Centralized inventory tracking.
  • The ability to push apps to devices.
  • Enhanced security by way of specific policies.
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Cons

  • Specialized brand specific support and knowledge articles due to the major differences in configuration and issues related to different brands (Samsung, HTC, Apple, etc.).
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  • The ability to deploy to Mac desktops/laptops.
  • The ability to push iOS updates remotely.
  • The ability to restrict iOS updates remotely.
  • Remote support for the iOS device via Jamf Now.
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Likelihood to Renew

AirWatch7.0
Based on 1 answer
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
Kelli Thompson profile photo
No score
No answers yet
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Usability

AirWatch8.0
Based on 1 answer
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Kelli Thompson profile photo
No score
No answers yet
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Reliability and Availability

AirWatch5.0
Based on 1 answer
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Scott Strader profile photo
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Performance

AirWatch5.0
Based on 1 answer
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
Scott Strader profile photo
No score
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Support

AirWatch8.0
Based on 1 answer
They're usually very good. I've talked to any number of techs from level one to level 3. They all seem pretty knowledgeable about the product and how to support it.
Kelli Thompson profile photo
No score
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Implementation

AirWatch7.9
Based on 2 answers
Have your organizational structure and heirarchy outlined. This helps when you are ready to create OU's and subs in AirWatch.
Kelli Thompson profile photo
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Alternatives Considered

At the time (2013), AirWatch supported more platforms than their competition. Not only could you enroll mobile devices and tablets, but you could also install an agent and manage both Windows and Mac desktops and laptops. They had a very nice collaborative sharing program called Secure Content Locker that you could utilize with Office365, SharePoint or a simple shared network drive.
Kelli Thompson profile photo
Ease of use, price point, support, features - are all the reasons why we chose Jamf Now.
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Scalability

AirWatch10.0
Based on 1 answer
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
Scott Strader profile photo
No score
No answers yet
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Return on Investment

  • When there is an APNS issue the time to resolve has an average of 2 to 3 weeks. During this time we are dead in the water.
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  • We have experienced a positive ROI in terms of time saved - massive time savings when you deploy a policy as compared to individual setup per device.
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Screenshots

Pricing Details

AirWatch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Jamf Now

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
$2 per month per Mac or iOS device. First 3 devices are free. Price per month per device, billed monthly. No minimum. Cancel at any time; no questions asked. As your needs change, add or remove devices. We bill you based on current number of managed devices.