What users are saying about

Alfresco ECM

53 Ratings

IBM ECM

11 Ratings

Alfresco ECM

53 Ratings
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Score 7.8 out of 101

IBM ECM

11 Ratings
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Score 6.7 out of 101

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Likelihood to Recommend

Alfresco ECM

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
No photo available

IBM ECM

Again, I like to think of my association and usage of IBM Case Manager V.5.2. Please keep in mind that this is only one component of the IBM Enterprise Content Management suite of products. I believe IBM Case Manager is an ideal solution for medium to large companies looking to automate lnad
Gary Douglas profile photo

Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.7
IBM ECM
Content capture & imaging
Alfresco ECM
8.0
IBM ECM
File sync, storage & archiving
Alfresco ECM
8.0
IBM ECM
Document management
Alfresco ECM
8.5
IBM ECM
Records management
Alfresco ECM
7.9
IBM ECM
Content search & retrieval
Alfresco ECM
7.1
IBM ECM
Enterprise content collaboration
Alfresco ECM
7.4
IBM ECM
Content publishing & creation
Alfresco ECM
7.0
IBM ECM
Security, risk management & information governance
Alfresco ECM
7.5
IBM ECM
Contract lifecycle management
Alfresco ECM
7.5
IBM ECM

Pros

  • Basic workflows are easy enough for casual users to set up and utilize.
  • Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
  • Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
  • Folder rules are easy to set up and make assignment of metadata easier to automate.
No photo available
  • Scalability
  • Flexibility
  • Security
Eric Walk profile photo

Cons

  • When users are members of 1000 sites or more, certain features such as sites dashlet do not work properly.
  • There isn't any integration between Alfresco and Microsoft Outlook for Mac. IMAP integration has flaws that can cause loss of email.
  • Mobile app doesn't have a site search feature. this is problematic when you have thousands of sites and you need to access one where you have not saved it as a favorite.
No photo available
  • There can be scope of improvement in the area of content modeling.
Prabhakar Digumarthi profile photo

Likelihood to Renew

Alfresco ECM9.0
Based on 9 answers
We have too much invested into it now to choose a different product. We have been using them from almost the beginning, and have seen decent improvements in documentation, functionality and customer support
Jeff Neeve profile photo
IBM ECM8.6
Based on 6 answers
We have been using IBM Enterprise Content Management for years and feel comfortable using this.
Prabhakar Digumarthi profile photo

Usability

No score
No answers yet
No answers on this topic
IBM ECM7.3
Based on 1 answer
The end-user experience is excellent. The Administration experience needs some more work.
Eric Walk profile photo

Implementation

Alfresco ECM9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Ultimately a cost decision - Alfresco community is free and has a decent community and various forums, books, etc available. The enterprise version is far less expensive than other options (although costs can add up depending on the the hardware it's running on). It is built upon alot of other mainstream products such as lucene/solr, spring, java and fits into our environment nicely.
Jeff Neeve profile photo
The support that IBM provides.
Prabhakar Digumarthi profile photo

Return on Investment

  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Jeff Neeve profile photo
  • We were able to replace manual document management and manual verification and approval of proof of document with IBM ECM
  • Initially we had several issues but it was OK when the environment and applications were stabilized. We had issues with old version of products, but the product is almost stable since 4.5 version
  • Workflow part has some issues and caused some delays in processing and also resulted in some manual processing
No photo available

Pricing Details

Alfresco ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IBM ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details