Alida CXM vs. SatisMeter
Alida CXM vs. SatisMeter
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alida CXM | N/A | Alida CXM (formerly Vision Critical) is designed to enable users to listen to direct & indirect sources of customer feedback, perform automated actions on collected feedback and have complete visibility into key customer experience metrics so users can create exemplary customer experiences day after day. Alida CXM offers a holistic customer experience platform that brings in both operational and experiential data, integrates this data with the tools to collect, understand and action customer… | N/A | |
SatisMeter | N/A | SatisMeter is a Net Promoter System (NPS) tool for web-based businesses. It is designed to help clients collect, analyse, and use feedback to improve customer experiences and build better products. SatisMeter automates NPS surveys to their clients' userbases with precision targeting and automation. SatisMeter promises that setup takes as little as 5 minutes, and their tool automates feedback collection for clients. | N/A |
Alida CXM | SatisMeter | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alida CXM | SatisMeter | |
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Top Pros | No answers on this topic | |
Top Cons |
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Alida CXM | SatisMeter | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alida CXM | SatisMeter | |
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Likelihood to Recommend | 5.0 (7 ratings) | 8.0 (1 ratings) |
Likelihood to Renew | 7.5 (6 ratings) | - (0 ratings) |
Usability | 3.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Alida CXM | SatisMeter | |
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Likelihood to Recommend | Alida | SatisMeter |
Pros | Alida | SatisMeter |
Cons | Alida | SatisMeter |
Likelihood to Renew | Alida | SatisMeter No answers on this topic |
Usability | Alida | SatisMeter No answers on this topic |
Support Rating | Alida | SatisMeter No answers on this topic |
Alternatives Considered | Alida | SatisMeter No answers on this topic |
Return on Investment | Alida | SatisMeter |
ScreenShots |