What users are saying about

AlienVault USM

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334 Ratings

Jamf Pro

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93 Ratings

AlienVault USM

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334 Ratings
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Score 7.9 out of 101

Jamf Pro

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93 Ratings
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Score 9.2 out of 101

Add comparison

Likelihood to Recommend

AlienVault USM

In my organization's scenario, the on-premise appliance provides great value as we are a small company with site inter-connectivity. Where I am not too sure of is how exactly the product scales with very large networks with separate Windows and network domains.
AJ Gumataotao profile photo

Jamf Pro

I think its suitability is inversely proportional to the number of systems under management and the amount of time one has to manage them.
Brett Hendricks profile photo

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
Jamf Pro
Centralized event and log data collection
AlienVault USM
8.0
Jamf Pro
Correlation
AlienVault USM
8.0
Jamf Pro
Event and log normalization
AlienVault USM
8.0
Jamf Pro
Deployment flexibility
AlienVault USM
7.0
Jamf Pro
Custom dashboards and views
AlienVault USM
6.0
Jamf Pro
Host and network-based intrusion detection
AlienVault USM
7.0
Jamf Pro

Pros

  • AlienVault USM is based on well-known Open Source components, which each for itself, represents a quasi industry standard
  • Integration into the existing infrastructure works like a charm. Basically you just need to roll-out an OSSEC client to each server or PC and you have already a pretty high coverage of security information and events. They immediately show up in the AlienVault Webinterface
  • Due to the countless plugins, it is very easy to add network devices like firewalls, router, switches, but also servers running apache and the alike. You will just need to forward syslog and it will all appear in your AlienVault Webinterface
  • The modular design of AlienVault USM in form of "deployable sensors", allows you to easily integrate different network segments, such as remote sites.
  • As regular vulnerability scans are a must to understand which CVEs your infrastructure is exposed at, this becomes an easy task with AlienVault. They provide you with a set-and-forget approach for running regular scans. Additionally there are helpful hints to how to get more secure.
Christian B. Caldarone profile photo
  • Jamf Pro provides the users with a customizable experience in their Self-Service portal. The new Jamf Pro 10 self-service portal now looks like the Apple App store with the ability to use a customized banner which represents our Organization.
  • Jamf Pro provides easy to use tools for end-point management of Mac devices. I have not gone through formal Jamf training yet, but was trained by our engineer who went through the training. I was able to learn and execute all that I know with informal training.
  • Jamf Pro continues to strive on great customer service for their clients. We had an issue with our upgrade that was resolved very quickly.
Rollan Ibanez profile photo

Cons

  • I would like to see an interface that is more menu driven. For example a method that allows me to drag and drop the items I would like in an adhoc report based on local machines that are attempting to connect to sites beyond our network that are blocked by our firewall.
  • I would like to see a more robust connection to our SonicWall, having two devices in the same rack that must be configured independently is some times a pain to fine tune.
  • I would like to see additional help files built that allow users to work with the Alienvault without attending formal training.
Randy Kouns profile photo
  • Jamf Pro could provide more apps that they are currently supporting within the Patch management function of the MDM.
  • Jamf Pro could add more functionality to how you are able to provide scopes. I would like it to allow more granular rules.
  • Jamf Pro can improve upon more free training courses for those just starting in the platform.
Rollan Ibanez profile photo

Likelihood to Renew

AlienVault USM9.0
Based on 13 answers
It is a great product and has been instrumental to our security posture.
Dana Hancock profile photo
Jamf Pro9.1
Based on 1 answer
No answer on this topic is available.

Usability

AlienVault USM7.2
Based on 33 answers
Best SIEM out there. Built for the serious security practioner. Has features you would expect in something much more expensive. Product continues to be refined and improved.
Matthew Frederickson profile photo
Jamf Pro8.2
Based on 1 answer
No answer on this topic is available.

Support

AlienVault USM7.6
Based on 24 answers
Based on previous experience we had to explain and demonstrate the problems several times; fixes takes long time to be implemented and rolled out to end users. Several times we had to guide the support contact to fully understand the problem
Bilal Al Sabbagh profile photo
No score
No answers yet
No answers on this topic

Implementation

AlienVault USM7.1
Based on 37 answers
The one thing to remember is where to place the sensors within your organization. It is one thing to collect and analyze data, but collecting the right data is key. This is where AlienVaults experts really help. Instead of trying to sell you a gazillion sensors, they walk you through your network to make sure he sensors are where they need to be so you can achieve your goal. Implementation works so well because they take the time upfront to know your goals before they help you achieve them.
Matthew Frederickson profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

If you look at AlienVault USM, you will have to look at OSSIM too. For very small enterprises with limited budget or no budget at all, OSSIM might be a good alternative, it is the free version of AlienVault USM, but that means you are on your own with it. Another competitor is definitively GrayLog as it provides a very good interface and is easy to use, plus it is using ElasticSearch as its data store. As stated previously, the ELK stack (ElasticSearch Logstash Kibana) is a good alternative too, but not ready to use off the shelf, nor an all-in-one solution. In fact, the components used by AlienVault, such as OpenVAS, OSSEC, Suricata, etc are its biggest competitors at the same time, but only if you make the effort to run each of the as an independent solution. In return you get a maximum of flexibility and full power over your solution.
Christian B. Caldarone profile photo
We moved away from FileWave and picked up JAMFPro because of better support, and they filled the need for imaging/software packaging better than FileWave could. I was not involved in that choice, but I have been the JAMFPro administrator for 4 years now.
Joshua Banks profile photo

Return on Investment

No answers on this topic
  • Jamf Pro has saved us an enormous amount of money when you calculate the amount of time it takes a user to patch their own machines. Especially when you take into account the time and effort it takes to find patches.
  • Jamf Pro has also allowed our company to not have to hire an additional support team to manage our Mac devices. It allows us to have low overhead in managing a large number of devices.
  • Jamf Pro has continued to help us fall in-line with our company's mission statement in delivering outstanding customer service.
Rollan Ibanez profile photo

Pricing Details

AlienVault USM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

AlienVault USM More Information

Jamf Pro

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
$3.33 per month per iOS device $6.25 per month per Mac Education and volume discounts available. Onboarding 3-Day for Mac + iOS: $7,500 2-Day for Mac only: $6,000 4hr Remote for iOS only: $750 Billed Annually

Jamf Pro More Information