What users are saying about

Allscripts Professional EHR

12 Ratings
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Score 6.6 out of 101

Centricity EMR

14 Ratings
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Score 8.6 out of 101

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Likelihood to Recommend

Allscripts Professional EHR

Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.
Zubair Ahmed profile photo

Centricity EMR

[It's] fairly easy to learn how to use, whether it's just for looking up patient information or for writing notes for patients. However I was unable to get access to the actual radiology images for my patients - I only had access to the dictated radiology reports.
No photo available

Feature Rating Comparison

Billing and Claims Management

Allscripts Professional EHR
5.8
Centricity EMR
7.9
Real-time eligibility verification
Allscripts Professional EHR
4.0
Centricity EMR
5.0
Claims management
Allscripts Professional EHR
8.0
Centricity EMR
9.0
Coding
Allscripts Professional EHR
7.1
Centricity EMR
8.0
Patient billing
Allscripts Professional EHR
5.0
Centricity EMR
9.0
Financial Reporting
Allscripts Professional EHR
5.0
Centricity EMR
8.5

Patient Scheduling

Allscripts Professional EHR
7.4
Centricity EMR
3.4
Rule-based scheduling
Allscripts Professional EHR
7.0
Centricity EMR
7.0
Automated appointment reminders
Allscripts Professional EHR
8.0
Centricity EMR
1.0
Automated patient check-in
Allscripts Professional EHR
8.0
Centricity EMR
2.0
Multi-location support
Allscripts Professional EHR
7.9
Centricity EMR
5.0
Calendar interface
Allscripts Professional EHR
6.0
Centricity EMR
2.0

Electronic Medical Records

Allscripts Professional EHR
7.4
Centricity EMR
7.7
Charting / document management
Allscripts Professional EHR
7.7
Centricity EMR
8.8
Templates
Allscripts Professional EHR
7.7
Centricity EMR
9.0
Patient portal
Allscripts Professional EHR
5.5
Centricity EMR
7.0
Mobile/tablet support
Allscripts Professional EHR
6.8
Centricity EMR
7.0
Fax integration
Allscripts Professional EHR
7.5
Centricity EMR
9.0
Integration with other EMR and PM systems
Allscripts Professional EHR
8.0
Centricity EMR
6.3
Workflow automation
Allscripts Professional EHR
7.7
Centricity EMR
7.0
Speech recognition
Allscripts Professional EHR
7.0
Centricity EMR
7.0
Customization
Allscripts Professional EHR
7.2
Centricity EMR
6.8
E-prescribing
Allscripts Professional EHR
8.8
Centricity EMR
9.0

Medical Security and Privacy

Allscripts Professional EHR
8.9
Centricity EMR
8.3
HIPPA compliance
Allscripts Professional EHR
9.3
Centricity EMR
9.3
Role-based permission levels
Allscripts Professional EHR
9.6
Centricity EMR
8.5
Data backups and redundancy
Allscripts Professional EHR
8.2
Centricity EMR
7.5
Local mode / networking failsafe
Allscripts Professional EHR
8.4
Centricity EMR
7.8

Workflow and Scale

Allscripts Professional EHR
8.5
Centricity EMR
7.5
Task tracking
Allscripts Professional EHR
7.3
Centricity EMR
6.8
Specialty-specific workflows
Allscripts Professional EHR
9.0
Centricity EMR
7.3
Multi-office / multi-physician capabilities
Allscripts Professional EHR
9.3
Centricity EMR
8.5

Pros

  • Organized documentation templates specifically for new and established patient visits.
  • Amazing customer service with real-time solutions and impressive follow-up time intervals along with friendly and knowledgeable support technicians.
  • Exceptional billing module with exceeds the current industry standard.
Zubair Ahmed profile photo
  • Ability to write notes for new patients and progress notes
  • Organized fairly well
  • Ability to easily import lab results and vital signs into our notes
No photo available

Cons

  • Difficult to obtain lab reports or imaging reports in chronic patients.
  • Redundancy in ordering prescription medications leading to errors
  • Incomplete data downloads of labs, reports, old notes, procedures which compromises care.
Zubair Ahmed profile photo
  • The system often crashed while I was writing progress notes, then I would lose the file
  • Sometimes the system was slow/sluggish and had to be restarted
  • Lab results are sometimes found in unexpected folders within the program
No photo available

Alternatives Considered

It was already in use when I was hired. I have mostly figured it out just messing around with it in my earlier spare time.
Joanie McConnell profile photo
I did not select Centricity. It was the hospital's main EMR during my rotation there. I would say Soarian is best, but only because I have used that EMR more than the others.
No photo available

Return on Investment

  • Positive - Limited the amount of physical paperwork and redundancy of office paperwork.
  • Negative - Decrease return on investment in initial 12 months.
  • Positive - Offered new innovative solutions to long-standing issues.
Zubair Ahmed profile photo
  • As a medical receptionist, I found this EMR helped our primary care practice flow smoothly. This allows for both provider, staff, and patient satisfaction.
No photo available

Screenshots

Centricity EMR

Pricing Details

Allscripts Professional EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Centricity EMR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details