What users are saying about
13 Ratings
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Score 7.1 out of 101
16 Ratings
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Score 8.9 out of 101

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Likelihood to Recommend

Allscripts Professional EHR

Allscripts is, honestly, the only EHR system that works. The credentialing problem I mentioned earlier truly IS infrequent, and not a deal breaker.
Nicole Graves RN, CWCN profile photo

Centricity EMR

Centricity CPS - which is both PM and EMR, works great in a medical office.
Debi Mitchell profile photo

Feature Rating Comparison

Billing and Claims Management

Allscripts Professional EHR
5.8
Centricity EMR
9.1
Real-time eligibility verification
Allscripts Professional EHR
4.0
Centricity EMR
8.4
Claims management
Allscripts Professional EHR
8.0
Centricity EMR
9.7
Coding
Allscripts Professional EHR
7.2
Centricity EMR
8.0
Patient billing
Allscripts Professional EHR
5.0
Centricity EMR
9.7
Financial Reporting
Allscripts Professional EHR
5.0
Centricity EMR
9.6

Patient Scheduling

Allscripts Professional EHR
7.4
Centricity EMR
8.7
Rule-based scheduling
Allscripts Professional EHR
7.0
Centricity EMR
8.5
Automated appointment reminders
Allscripts Professional EHR
8.0
Centricity EMR
8.6
Automated patient check-in
Allscripts Professional EHR
8.0
Centricity EMR
8.7
Multi-location support
Allscripts Professional EHR
8.1
Centricity EMR
9.2
Calendar interface
Allscripts Professional EHR
6.0
Centricity EMR
8.7

Electronic Medical Records

Allscripts Professional EHR
7.5
Centricity EMR
9.1
Charting / document management
Allscripts Professional EHR
7.9
Centricity EMR
9.5
Templates
Allscripts Professional EHR
7.8
Centricity EMR
9.6
Patient portal
Allscripts Professional EHR
5.8
Centricity EMR
9.2
Mobile/tablet support
Allscripts Professional EHR
7.1
Centricity EMR
8.5
Fax integration
Allscripts Professional EHR
7.7
Centricity EMR
9.7
Integration with other EMR and PM systems
Allscripts Professional EHR
8.0
Centricity EMR
8.7
Workflow automation
Allscripts Professional EHR
7.8
Centricity EMR
8.7
Speech recognition
Allscripts Professional EHR
7.0
Centricity EMR
9.2
Customization
Allscripts Professional EHR
7.2
Centricity EMR
8.6
E-prescribing
Allscripts Professional EHR
8.8
Centricity EMR
9.6

Medical Security and Privacy

Allscripts Professional EHR
8.9
Centricity EMR
9.3
HIPPA compliance
Allscripts Professional EHR
9.4
Centricity EMR
9.8
Role-based permission levels
Allscripts Professional EHR
9.6
Centricity EMR
9.4
Data backups and redundancy
Allscripts Professional EHR
8.2
Centricity EMR
8.9
Local mode / networking failsafe
Allscripts Professional EHR
8.3
Centricity EMR
9.0

Workflow and Scale

Allscripts Professional EHR
8.6
Centricity EMR
8.9
Task tracking
Allscripts Professional EHR
7.4
Centricity EMR
8.6
Specialty-specific workflows
Allscripts Professional EHR
9.0
Centricity EMR
8.8
Multi-office / multi-physician capabilities
Allscripts Professional EHR
9.4
Centricity EMR
9.4

Pros

  • Imaging and laboratory results were found in Allscripts Professional EHR.
  • Allscripts Professional EHR also provided emergency room history and physicals created by the emergency room physician.
  • Allscripts Professional EHR also provided a conduit to discuss review results with hospital nurse case managers.
Nicole Graves RN, CWCN profile photo
  • One of the best things about Centricity is it is flexible. We are able to add a data point behind a term (CPS calls this an observation term) and track any data needed. These observation terms also allow us to pull information forward and display information needed to make a good decision or used to decrease errors. For example in our history forms given to the patients one of the questions is side of injury. This affected side displays on our EMR forms which helps providers and prevents mistakes.
  • CPS integrates with other programs. We are paperless and use DocuSign to send each patient their history, ROS and all new paperwork. This allows us to import the history into the forms and has saved us from adding extra staff (FTEs) to room and take history. The history form can be completed at home or in the waiting room. Each section has a observation term behind it and allows it to be placed into the note at the correct section. Since we have a fully integrated product we do not have to have another program to enter or transfer our charges from the EMR to the PM side of the program.
  • Our notes look great! We did a lot of customization which gave us the detail and look we wanted. It seems like a lot of work at first, but the outcome has so much efficacy. We increased our providers without having to increase our staffing and it is due to he efficiencies we gained by using the EMR.
  • One other note, Centricity is flexible but that means it is complicated. You can not have flexibility without it be complicated don't let that stop you the end results can be great.
Debi Mitchell profile photo

Cons

  • Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
  • Improve the clarity of scanned images in patient's EHR.
  • Conversability with other platforms, like Cerner, Epic, and McKesson.
  • Improve the way InterQual loads review platform as well as emailing hospital case manager feature.
Nicole Graves RN, CWCN profile photo
  • Making the forms easier to create. Right now we have to pay someone to create a new form for us.
  • In the EMR they have spell check but you have to go back and correct in the form the mistake happened in. Having spell check be in a final review and allow correction in the review would be nice.
Debi Mitchell profile photo

Alternatives Considered

We selected Allscripts primarily for its exceptional reviews and affordability in the EHR marketplace. While Allscripts may not be the best EHR overall, it definitely meets the demands of the seting I practice in. Allscripts is an innovative software and we are pleased to have chosen this EHR for our group
Zubair Ahmed profile photo
During my medical rotations I have used multiple products similar to Centricity, but I found Centricity to be one of the easiest to use and one of the easiest systems to learn
No photo available

Screenshots

Centricity EMR

Pricing Details

Allscripts Professional EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Centricity EMR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details