What users are saying about
13 Ratings
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Score 7.9 out of 101
17 Ratings
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Score 8.5 out of 101

Likelihood to Recommend

Allscripts Professional EHR

Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.
Zubair Ahmed profile photo

Centricity EMR

This EMR system is well suited for hospitals and associated specialty practices where all medical information can be stored and updated in one place
No photo available

Feature Rating Comparison

Billing and Claims Management

Allscripts Professional EHR
5.8
Centricity EMR
9.4
Real-time eligibility verification
Allscripts Professional EHR
4.0
Centricity EMR
9.0
Claims management
Allscripts Professional EHR
8.0
Centricity EMR
10.0
Coding
Allscripts Professional EHR
7.2
Centricity EMR
8.0
Patient billing
Allscripts Professional EHR
5.0
Centricity EMR
10.0
Financial Reporting
Allscripts Professional EHR
5.0
Centricity EMR
10.0

Patient Scheduling

Allscripts Professional EHR
7.5
Centricity EMR
9.7
Rule-based scheduling
Allscripts Professional EHR
7.0
Centricity EMR
9.0
Automated appointment reminders
Allscripts Professional EHR
8.0
Centricity EMR
9.9
Automated patient check-in
Allscripts Professional EHR
8.0
Centricity EMR
9.9
Multi-location support
Allscripts Professional EHR
8.3
Centricity EMR
9.9
Calendar interface
Allscripts Professional EHR
6.0
Centricity EMR
9.9

Electronic Medical Records

Allscripts Professional EHR
7.7
Centricity EMR
9.8
Charting / document management
Allscripts Professional EHR
8.1
Centricity EMR
9.9
Templates
Allscripts Professional EHR
8.0
Centricity EMR
10.0
Patient portal
Allscripts Professional EHR
6.2
Centricity EMR
9.9
Mobile/tablet support
Allscripts Professional EHR
7.7
Centricity EMR
9.0
Fax integration
Allscripts Professional EHR
7.8
Centricity EMR
10.0
Integration with other EMR and PM systems
Allscripts Professional EHR
8.0
Centricity EMR
9.9
Workflow automation
Allscripts Professional EHR
8.0
Centricity EMR
9.9
Speech recognition
Allscripts Professional EHR
7.0
Centricity EMR
9.9
Customization
Allscripts Professional EHR
7.2
Centricity EMR
9.9
E-prescribing
Allscripts Professional EHR
8.8
Centricity EMR
10.0

Medical Security and Privacy

Allscripts Professional EHR
8.9
Centricity EMR
9.9
HIPAA compliance
Allscripts Professional EHR
9.6
Centricity EMR
10.0
Role-based permission levels
Allscripts Professional EHR
9.6
Centricity EMR
9.9
Data backups and redundancy
Allscripts Professional EHR
8.2
Centricity EMR
9.9
Local mode / networking failsafe
Allscripts Professional EHR
8.2
Centricity EMR
9.9

Workflow and Scale

Allscripts Professional EHR
8.7
Centricity EMR
9.9
Task tracking
Allscripts Professional EHR
7.5
Centricity EMR
9.9
Specialty-specific workflows
Allscripts Professional EHR
9.0
Centricity EMR
9.9
Multi-office / multi-physician capabilities
Allscripts Professional EHR
9.5
Centricity EMR
9.9

Pros

Allscripts Professional EHR

  • Intuitive with documenting office visits
  • Easy to navigate around the screens when researching patient information
  • Able to customize lots of things throughout the program to work with requested workflows
Debbie Haro profile photo

Centricity EMR

  • One of the best things about Centricity is it is flexible. We are able to add a data point behind a term (CPS calls this an observation term) and track any data needed. These observation terms also allow us to pull information forward and display information needed to make a good decision or used to decrease errors. For example in our history forms given to the patients one of the questions is side of injury. This affected side displays on our EMR forms which helps providers and prevents mistakes.
  • CPS integrates with other programs. We are paperless and use DocuSign to send each patient their history, ROS and all new paperwork. This allows us to import the history into the forms and has saved us from adding extra staff (FTEs) to room and take history. The history form can be completed at home or in the waiting room. Each section has a observation term behind it and allows it to be placed into the note at the correct section. Since we have a fully integrated product we do not have to have another program to enter or transfer our charges from the EMR to the PM side of the program.
  • Our notes look great! We did a lot of customization which gave us the detail and look we wanted. It seems like a lot of work at first, but the outcome has so much efficacy. We increased our providers without having to increase our staffing and it is due to he efficiencies we gained by using the EMR.
  • One other note, Centricity is flexible but that means it is complicated. You can not have flexibility without it be complicated don't let that stop you the end results can be great.
Debi Mitchell profile photo

Cons

Allscripts Professional EHR

  • Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
  • Improve the clarity of scanned images in patient's EHR.
  • Conversability with other platforms, like Cerner, Epic, and McKesson.
  • Improve the way InterQual loads review platform as well as emailing hospital case manager feature.
Nicole Graves RN, CWCN profile photo

Centricity EMR

  • The system often crashed while I was writing progress notes, then I would lose the file
  • Sometimes the system was slow/sluggish and had to be restarted
  • Lab results are sometimes found in unexpected folders within the program
No photo available

Alternatives Considered

Allscripts Professional EHR

It was already in use when I was hired. I have mostly figured it out just messing around with it in my earlier spare time.
Joanie McConnell profile photo

Centricity EMR

It stacks up and can surpass most of the systems out there.GE has been a leader in their industry in healthcare since I started.
No photo available

Screenshots

Centricity EMR

Pricing Details

Allscripts Professional EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Centricity EMR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Allscripts Professional EHR
7.4
Centricity EMR
9.0

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