What users are saying about
32 Ratings
32 Ratings
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Score 8.5 out of 100
11 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

AT&T Office@Hand

Though there is room for some improvement, AT&T is going great in its domain and the constant improvement is worthy both in the domains of security and features. But when the visual experience is more important than the audio one, I think it is better to keep this platform aside for the time being.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.6
AT&T Office@Hand
9.3
High quality audio
Amazon Chime
8.9
AT&T Office@Hand
10.0
High quality video
Amazon Chime
8.8
AT&T Office@Hand
8.0
Low bandwidth requirements
Amazon Chime
8.4
AT&T Office@Hand
10.0
Mobile support
Amazon Chime
8.2
AT&T Office@Hand
9.0

Screen Sharing

Amazon Chime
8.6
AT&T Office@Hand
9.5
Desktop sharing
Amazon Chime
9.2
AT&T Office@Hand
10.0
Whiteboards
Amazon Chime
8.0
AT&T Office@Hand
9.0

Online Meetings / Events

Amazon Chime
9.1
AT&T Office@Hand
9.6
Calendar integration
Amazon Chime
9.0
AT&T Office@Hand
10.0
Meeting initiation
Amazon Chime
8.8
AT&T Office@Hand
9.0
Integrates with social media
Amazon Chime
9.5
AT&T Office@Hand
10.0
Record meetings / events
Amazon Chime
8.8
AT&T Office@Hand
9.0
Slideshows
Amazon Chime
9.3
AT&T Office@Hand
10.0

Online Events Collaboration

Amazon Chime
9.4
AT&T Office@Hand
9.3
Live chat
Amazon Chime
9.1
AT&T Office@Hand
9.0
Audience polling
Amazon Chime
9.8
AT&T Office@Hand
10.0
Q&A
Amazon Chime
9.1
AT&T Office@Hand
9.0

Online Events Security

Amazon Chime
9.2
AT&T Office@Hand
9.7
User authentication
Amazon Chime
9.4
AT&T Office@Hand
10.0
Participant roles & permissions
Amazon Chime
8.8
AT&T Office@Hand
9.0
Confidential attendee list
Amazon Chime
9.4
AT&T Office@Hand
10.0

Pros

Amazon Chime

  • Connectivity reliability was a key buying factor for my organization.
  • We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
  • Implementation across our organization was a quick turnaround due to good customer service from the supplier.
Anonymous | TrustRadius Reviewer

AT&T Office@Hand

  • It can handle multiple simultaneous voices very efficiently.
  • Access across multiple devices seamlessly.
  • The voice clarity is not compromised at all.
Anonymous | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

AT&T Office@Hand

  • It can include the video facility as well making it a wholesome experience for users.
  • It sometimes malfunctions when the limited number of participants exceed.
  • Early logins create an unwanted advantage to some participants. It should not be.
Anonymous | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.3
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

AT&T Office@Hand

No score
No answers yet
No answers on this topic

Alternatives Considered

Amazon Chime

Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.
Anonymous | TrustRadius Reviewer

AT&T Office@Hand

From the security point of view, this software is well ahead of its competitors and it is not doing so at the cost of some age-old features. It provides the user with the required satisfaction in experience wrapped in the shield of safety and security at times when cybercrime is at an all-time high.
Anonymous | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
  • Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
  • I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.
Anonymous | TrustRadius Reviewer

AT&T Office@Hand

  • Easy connectivity
  • Less call drops or pain points
  • Better collaboration
Anonymous | TrustRadius Reviewer

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. *per user per day
  2. per minute
  3. US Only
  4. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

AT&T Office@Hand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AT&T Office@Hand Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon Chime
8.6
AT&T Office@Hand
9.0

Support Rating

Amazon Chime
8.3
AT&T Office@Hand

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