What users are saying about
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 32 reviews and ratings
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 11 reviews and ratings
Likelihood to Recommend
Amazon Chime
Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Enrollment and Eligibility Program Manager
MetrixIQInformation Technology and Services, 11-50 employees
AT&T Office@Hand
Though there is room for some improvement, AT&T is going great in its domain and the constant improvement is worthy both in the domains of security and features. But when the visual experience is more important than the audio one, I think it is better to keep this platform aside for the time being.

Verified User
Employee in Engineering
Financial Services Company, 5001-10,000 employeesFeature Rating Comparison
Performance & Compatibility of Online Events Software
Amazon Chime
8.6
AT&T Office@Hand
9.3
High quality audio
Amazon Chime
8.9
AT&T Office@Hand
10.0
High quality video
Amazon Chime
8.8
AT&T Office@Hand
8.0
Low bandwidth requirements
Amazon Chime
8.4
AT&T Office@Hand
10.0
Mobile support
Amazon Chime
8.2
AT&T Office@Hand
9.0
Screen Sharing
Amazon Chime
8.6
AT&T Office@Hand
9.5
Desktop sharing
Amazon Chime
9.2
AT&T Office@Hand
10.0
Whiteboards
Amazon Chime
8.0
AT&T Office@Hand
9.0
Online Meetings / Events
Amazon Chime
9.1
AT&T Office@Hand
9.6
Calendar integration
Amazon Chime
9.0
AT&T Office@Hand
10.0
Meeting initiation
Amazon Chime
8.8
AT&T Office@Hand
9.0
Integrates with social media
Amazon Chime
9.5
AT&T Office@Hand
10.0
Record meetings / events
Amazon Chime
8.8
AT&T Office@Hand
9.0
Slideshows
Amazon Chime
9.3
AT&T Office@Hand
10.0
Online Events Collaboration
Amazon Chime
9.4
AT&T Office@Hand
9.3
Live chat
Amazon Chime
9.1
AT&T Office@Hand
9.0
Audience polling
Amazon Chime
9.8
AT&T Office@Hand
10.0
Q&A
Amazon Chime
9.1
AT&T Office@Hand
9.0
Online Events Security
Amazon Chime
9.2
AT&T Office@Hand
9.7
User authentication
Amazon Chime
9.4
AT&T Office@Hand
10.0
Participant roles & permissions
Amazon Chime
8.8
AT&T Office@Hand
9.0
Confidential attendee list
Amazon Chime
9.4
AT&T Office@Hand
10.0
Pros
Amazon Chime
- Connectivity reliability was a key buying factor for my organization.
- We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
- Implementation across our organization was a quick turnaround due to good customer service from the supplier.

Verified User
Team Lead in Sales
Computer Software Company, 51-200 employeesAT&T Office@Hand
- It can handle multiple simultaneous voices very efficiently.
- Access across multiple devices seamlessly.
- The voice clarity is not compromised at all.

Verified User
Employee in Engineering
Financial Services Company, 5001-10,000 employeesCons
Amazon Chime
- I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.

Verified User
Director in Other
Insurance Company, 51-200 employeesAT&T Office@Hand
- It can include the video facility as well making it a wholesome experience for users.
- It sometimes malfunctions when the limited number of participants exceed.
- Early logins create an unwanted advantage to some participants. It should not be.

Verified User
Employee in Engineering
Financial Services Company, 5001-10,000 employeesSupport Rating
Amazon Chime
Amazon Chime 8.3
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.

Verified User
Employee in Marketing
Marketing & Advertising Company, 1-10 employeesAT&T Office@Hand
No score
No answers yet
No answers on this topic
Alternatives Considered
Amazon Chime
Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.

Verified User
Analyst in Information Technology
Education Management Company, 10,001+ employeesAT&T Office@Hand
From the security point of view, this software is well ahead of its competitors and it is not doing so at the cost of some age-old features. It provides the user with the required satisfaction in experience wrapped in the shield of safety and security at times when cybercrime is at an all-time high.

Verified User
Employee in Engineering
Financial Services Company, 5001-10,000 employeesReturn on Investment
Amazon Chime
- Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
- Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
- I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.

Verified User
C-Level Executive in Corporate
Hospital & Health Care Company, 11-50 employeesAT&T Office@Hand
- Easy connectivity
- Less call drops or pain points
- Better collaboration

Verified User
Employee in Engineering
Financial Services Company, 5001-10,000 employeesPricing Details
Amazon Chime
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Amazon Chime Editions & Modules
Edition
Meetings - Basic | Free |
---|---|
Meetings - Pro | 3.002 |
Business Calling - Inbound | $0.0022163 |
Business Calling - Outbound | Country Dependent3 |
Business Calling - Receive Text | Free4 |
Business Calling - Send Text | Country Dependent |
Business Calling - Phone Numbers | 1.006 |
- *per user per day
- per minute
- US Only
- per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per monthAT&T Office@Hand
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
AT&T Office@Hand Editions & Modules
—