What users are saying about
32 Ratings
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Top Rated
120 Ratings
32 Ratings
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Score 8.5 out of 100

Lucidspark

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Top Rated
120 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

Lucidspark

Lucidspark excelled in the areas of the pre-templates that was already created for consumers to utilize. If these pre-templates were not already available for me to edit then I would have been very lost on my dissertation assignment. I also love the fact that Lucidspark had various templates of flowcharts specific to the style or area of need the consumer works in.
Teresa Dukes-Scott | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.6
Lucidspark
High quality audio
Amazon Chime
8.9
Lucidspark
High quality video
Amazon Chime
8.8
Lucidspark
Low bandwidth requirements
Amazon Chime
8.4
Lucidspark
Mobile support
Amazon Chime
8.2
Lucidspark

Screen Sharing

Amazon Chime
8.6
Lucidspark
Desktop sharing
Amazon Chime
9.2
Lucidspark
Whiteboards
Amazon Chime
8.0
Lucidspark

Online Meetings / Events

Amazon Chime
9.1
Lucidspark
Calendar integration
Amazon Chime
9.0
Lucidspark
Meeting initiation
Amazon Chime
8.8
Lucidspark
Integrates with social media
Amazon Chime
9.5
Lucidspark
Record meetings / events
Amazon Chime
8.8
Lucidspark
Slideshows
Amazon Chime
9.3
Lucidspark

Online Events Collaboration

Amazon Chime
9.4
Lucidspark
Live chat
Amazon Chime
9.1
Lucidspark
Audience polling
Amazon Chime
9.8
Lucidspark
Q&A
Amazon Chime
9.1
Lucidspark

Online Events Security

Amazon Chime
9.2
Lucidspark
User authentication
Amazon Chime
9.4
Lucidspark
Participant roles & permissions
Amazon Chime
8.8
Lucidspark
Confidential attendee list
Amazon Chime
9.4
Lucidspark

Pros

Amazon Chime

  • Connectivity reliability was a key buying factor for my organization.
  • We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
  • Implementation across our organization was a quick turnaround due to good customer service from the supplier.
Anonymous | TrustRadius Reviewer

Lucidspark

  • It is very easy to get started. You can open a board and start putting stick notes on it right away. It's intuitive enough that anyone can dive in and use it.
  • It is very simple and unstructured. While Lucidchart was geared toward flowcharts (and I co-opted it to my own purposes), Lucidspark is open to whatever format you need. There are templates available which are helpful, but you can also free-form as much as you like.
  • It is easy to collaborate. You can share a board with colleagues, use it real-time to collaborate on a story map by putting sticky notes together from an entire team, or take notes together.
Anonymous | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

Lucidspark

  • I find it difficult to use the cursor and to understand how I can grab and drag a few items together, how to expand, etc.
  • Too many shapes that you can chose from, it's good to have just a proper shape for a database, a bucket, and a couple of more shape which differ from one another. But I don't think that much more than that is needed, for my use simplicity is the best, and I find myself scrolling through all the options for too much time instead of focusing on the design which I want to create.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

Lucidspark

Lucidspark 3.6
Based on 1 answer
I like it, but not enough to justify the monthly fee
Josh Glen | TrustRadius Reviewer

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

Lucidspark

Lucidspark 7.8
Based on 58 answers
There is definitely a learning curve. The controls are counter to what you may expect or be used to. I am sure there are keyboard shortcuts, but I don't feel confident with them and sometimes the linking can be finicky. If you are a perfectionist, you can easily spend way too much time trying to make everything line up perfectly, since its not the most natural inclination of the software.
Anonymous | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.3
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

Lucidspark

Lucidspark 7.4
Based on 55 answers
We received an initial training from Lucid which was great, very informative and applicable to our own use case that we wanted to explore. We really haven't had any issues with the platform. I am not sure how to make feature requests, but this survey looks to be a good start.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Amazon Chime

Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.
Anonymous | TrustRadius Reviewer

Lucidspark

I think Lucidspark performs best in conjunction with Lucidcharts. There are other whiteboarding apps that have just as good, if not better feature sets. However, none of these allow for the quick transition to a working document that we regularly use with Lucid. Additionally, Lucidspark had the best filtering/sorting tools and the easiest meeting tools (timers, votes, etc) in my opinion
Anonymous | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
  • Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
  • I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.
Anonymous | TrustRadius Reviewer

Lucidspark

  • I saw increased customer confidence. As we were discussing ideas and the project, everyone was able to capture details, so there was little or no ambiguity.
  • Meetings are more effective, shorter, and we have a deliverable from each meeting that all attendees can access.
  • The diagrams and workflows are beautiful.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. *per user per day
  2. per minute
  3. US Only
  4. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

Lucidspark

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Lucidspark Editions & Modules

Edition
EnterpriseContact us for a quote!
Team$9.002
Individual$7.95
Free$0
  1. Per user, 3 user minimum.
Additional Pricing Details
We offer free, individual, team, and enterprise licenses of Lucidspark. For more information on our license types and the associated product capabilities, visit: https://lucid.app/pricing/lucidspark

Rating Summary

Likelihood to Recommend

Amazon Chime
8.6
Lucidspark
8.2

Likelihood to Renew

Amazon Chime
Lucidspark
3.6

Usability

Amazon Chime
Lucidspark
7.8

Support Rating

Amazon Chime
8.3
Lucidspark
7.4

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