Amazon Chime vs Lucidspark

• Connectivity reliability was a key buying factor for my organization.
• We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
• Implementation across our organization was a quick turnaround due to good customer service from the supplier.

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• It is very easy to get started. You can open a board and start putting stick notes on it right away. It's intuitive enough that anyone can dive in and use it.
• It is very simple and unstructured. While Lucidchart was geared toward flowcharts (and I co-opted it to my own purposes), Lucidspark is open to whatever format you need. There are templates available which are helpful, but you can also free-form as much as you like.
• It is easy to collaborate. You can share a board with colleagues, use it real-time to collaborate on a story map by putting sticky notes together from an entire team, or take notes together.

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• I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.

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• I find it difficult to use the cursor and to understand how I can grab and drag a few items together, how to expand, etc.
• Too many shapes that you can chose from, it's good to have just a proper shape for a database, a bucket, and a couple of more shape which differ from one another. But I don't think that much more than that is needed, for my use simplicity is the best, and I find myself scrolling through all the options for too much time instead of focusing on the design which I want to create.

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• Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
• Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
• I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.

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• I saw increased customer confidence. As we were discussing ideas and the project, everyone was able to capture details, so there was little or no ambiguity.
• Meetings are more effective, shorter, and we have a deliverable from each meeting that all attendees can access.
• The diagrams and workflows are beautiful.

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