Amazon Chime vs. Lucid Visual Collaboration Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Chime
Score 7.5 out of 10
N/A
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
$0
per minute
Lucid Visual Collaboration Suite
Score 8.6 out of 10
N/A
The Lucid Visual Collaboration Suite empowers teams to ideate, plan, design, build, and launch game-changing solutions from a shared infinite canvas.
$1
per month
Pricing
Amazon ChimeLucid Visual Collaboration Suite
Editions & Modules
Business Calling - Inbound
$0.002216
per minute
Business Calling - Phone Numbers
$1
per number per month, US Only
Meetings - Pro
$3
*per user per day
Meetings - Basic
Free
Business Calling - Outbound
Country Dependent
per minute
Business Calling - Receive Text
Free
US Only
Business Calling - Send Text
Country Dependent
Free
$0
Individual
$7.95
per month, per user
Team
$9.00
per month, 3 user minimum
Enterprise
.
per year
Offerings
Pricing Offerings
Amazon ChimeLucid Visual Collaboration Suite
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details*up to $15.00 per user per month
More Pricing Information
Community Pulse
Amazon ChimeLucid Visual Collaboration Suite
Top Pros
Top Cons
Features
Amazon ChimeLucid Visual Collaboration Suite
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Amazon Chime
9.9
26 Ratings
21% above category average
Lucid Visual Collaboration Suite
-
Ratings
High quality audio9.926 Ratings00 Ratings
High quality video9.926 Ratings00 Ratings
Low bandwidth requirements9.921 Ratings00 Ratings
Mobile support9.921 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Amazon Chime
9.1
25 Ratings
13% above category average
Lucid Visual Collaboration Suite
-
Ratings
Desktop sharing9.925 Ratings00 Ratings
Whiteboards8.311 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Amazon Chime
9.6
25 Ratings
15% above category average
Lucid Visual Collaboration Suite
-
Ratings
Calendar integration9.922 Ratings00 Ratings
Meeting initiation9.924 Ratings00 Ratings
Integrates with social media8.39 Ratings00 Ratings
Record meetings / events9.923 Ratings00 Ratings
Slideshows9.921 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Amazon Chime
9.9
22 Ratings
16% above category average
Lucid Visual Collaboration Suite
-
Ratings
Live chat9.922 Ratings00 Ratings
Audience polling9.910 Ratings00 Ratings
Q&A10.012 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Amazon Chime
10.0
22 Ratings
17% above category average
Lucid Visual Collaboration Suite
-
Ratings
User authentication10.018 Ratings00 Ratings
Participant roles & permissions10.021 Ratings00 Ratings
Confidential attendee list10.016 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Amazon Chime
10.0
1 Ratings
5% above category average
Lucid Visual Collaboration Suite
-
Ratings
Video conferencing10.01 Ratings00 Ratings
Audio conferencing10.01 Ratings00 Ratings
Video screen sharing10.01 Ratings00 Ratings
Instant messaging10.01 Ratings00 Ratings
Best Alternatives
Amazon ChimeLucid Visual Collaboration Suite
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10

No answers on this topic

Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Mural
Mural
Score 7.6 out of 10
Enterprises
TeamViewer
TeamViewer
Score 8.3 out of 10
Miro
Miro
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon ChimeLucid Visual Collaboration Suite
Likelihood to Recommend
9.9
(27 ratings)
9.1
(1124 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(4 ratings)
Usability
-
(0 ratings)
8.8
(1093 ratings)
Support Rating
8.8
(9 ratings)
8.3
(877 ratings)
User Testimonials
Amazon ChimeLucid Visual Collaboration Suite
Likelihood to Recommend
Amazon AWS
Amazon Chime is well suited for online video and audio meetings, IMs, and conducting training sessions using a whiteboard. It can be integrated well with Google Calendar and Microsoft outlook. With Amazon Chime mobile app you can attend meetings on the go as well. Meetings can be locked so that only legitimate participants can join the meeting. Amazon Chime is less suited in case you want meeting transcripts as well for your meetings. Given that Amazon Chime is not used by a larger audience so your client or customer may face some difficulties in join the meeting or accessing some of the features of the Chime.
Read full review
Lucid Software
We have deployed chatbots across our markets and within these markets we have speficic POCs. With the collaborative features of Lucid Chart, teams can go together on 1 platform and instantaneously mind-map flows for chatbots. Another example is through Lucidchart our T&Q was able to effectively conduct process trainings. Agents are able to effectively appreciate learning through visuals and not through lengthy documents.
Read full review
Pros
Amazon AWS
  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
Read full review
Lucid Software
  • Large number of predefined charts, diagrams, flows
  • A great repository of various symbols and objects
  • The easiness of using and manipulating objects and shapes. There is a lot of auto-editing and adjusting which the software does for you which saves a lot of your time.
  • Easy way of duplicating shapes.
  • While working with the app everything feels organic and natural. You don't get the clunky/limited feeling which happens with some other similar apps.
Read full review
Cons
Amazon AWS
  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
Read full review
Lucid Software
  • I have used the templates before and those are nice! I would like to see more
  • The ONLY complaint I can come up with is that there has been several times that my screen will lock up and i have to fully refresh it, even when it is a fairly fresh load.
Read full review
Usability
Amazon AWS
No answers on this topic
Lucid Software
The usability of Lucid Visual Collaboration Suite is bar none and incomparable to any other tool used in the past. There is such a vast offering that covers all the needs of any user in industries far and wide. It is no doubt that this is a firm recommendation for anyone and everyone to utilize this tool for all their needs.
Read full review
Support Rating
Amazon AWS
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Read full review
Lucid Software
I would rate the overall support for Lucidchart as a 9. The support provided is generally robust and responsive. Their help center, tutorials, and webinars offer extensive resources for users. The ticket-based support system is effective, providing timely resolutions to most issues. Moreover, they actively gather user feedback, demonstrating a commitment to continuous improvement
Read full review
Alternatives Considered
Amazon AWS
Better than Skype for Business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and video quality are better than Skype for Business.
Read full review
Lucid Software
Lucidchart is well beyond Microsoft Visio and is constantly improving. Visio is pretty much stagnant and hasn't been improved for several years, Lucid is constantly adding new functionality like AI powered functions and tools. We have no reason to pay for Visio licenses when Lucid can provide so much more for less.
Read full review
Return on Investment
Amazon AWS
  • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
  • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.
Read full review
Lucid Software
  • It sure has. It has saved me a lot of time. Think of all the time I could have wasted trying to learn a program that does the same thing, whereas Lucidchart just does it with ease, learn as you go, and be a boss at it.
  • Lucidchart has increased productivity. My diagrams have helped co-workers find connectivity and helped them troubleshoot devices. This has saved time and increased productivity.
Read full review
ScreenShots

Lucid Visual Collaboration Suite Screenshots

Screenshot of Helps teams to clarify complexity, align their insights.Screenshot of Information can be imported, exported, and shared whenever and wherever it is needed.Screenshot of Lucidchart offers secure intelligent diagramming that is built for teams.