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Top Rated
351 Ratings
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Keap

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Top Rated
351 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Feature Set Ratings

    Email & Online Marketing

    Ambassador Referral Marketing Platform (discontinued)

    Feature Set Not Supported
    N/A
    6.8

    Keap

    68%
    Keap ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    7.6
    76%
    49 Ratings

    Dynamic content

    N/A
    0 Ratings
    5.8
    58%
    46 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    2.0
    20%
    14 Ratings

    Landing pages

    N/A
    0 Ratings
    7.2
    72%
    118 Ratings

    A/B testing

    N/A
    0 Ratings
    6.0
    60%
    9 Ratings

    Mobile optimization

    N/A
    0 Ratings
    6.9
    69%
    110 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.2
    82%
    181 Ratings

    List management

    N/A
    0 Ratings
    8.6
    86%
    132 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    8.6
    86%
    48 Ratings

    Lead Management

    Ambassador Referral Marketing Platform (discontinued)

    Feature Set Not Supported
    N/A
    8.0

    Keap

    80%
    Keap ranks higher in 4/4 features

    Lead nurturing

    N/A
    0 Ratings
    8.6
    86%
    130 Ratings

    Lead scoring and grading

    N/A
    0 Ratings
    7.1
    71%
    115 Ratings

    Data quality management

    N/A
    0 Ratings
    7.2
    72%
    117 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    9.1
    91%
    123 Ratings

    Campaign Management

    Ambassador Referral Marketing Platform (discontinued)

    Feature Set Not Supported
    N/A
    7.7

    Keap

    77%
    Keap ranks higher in 2/2 features

    Calendaring

    N/A
    0 Ratings
    8.3
    83%
    78 Ratings

    Event/webinar marketing

    N/A
    0 Ratings
    7.0
    70%
    13 Ratings

    Social Media Marketing

    Ambassador Referral Marketing Platform (discontinued)

    Feature Set Not Supported
    N/A
    4.4

    Keap

    44%
    Keap ranks higher in 2/2 features

    Social sharing and campaigns

    N/A
    0 Ratings
    4.9
    49%
    14 Ratings

    Social profile integration

    N/A
    0 Ratings
    4.0
    40%
    14 Ratings

    Reporting & Analytics

    Ambassador Referral Marketing Platform (discontinued)

    Feature Set Not Supported
    N/A
    7.4

    Keap

    74%
    Keap ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    6.5
    65%
    54 Ratings

    Standard reports

    N/A
    0 Ratings
    8.0
    80%
    130 Ratings

    Custom reports

    N/A
    0 Ratings
    7.6
    76%
    120 Ratings

    Platform & Infrastructure

    Ambassador Referral Marketing Platform (discontinued)

    Feature Set Not Supported
    N/A
    6.3

    Keap

    63%
    Keap ranks higher in 6/6 features

    API

    N/A
    0 Ratings
    8.0
    80%
    112 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    7.5
    75%
    96 Ratings

    Customizability

    N/A
    0 Ratings
    7.3
    73%
    123 Ratings

    Integration with Salesforce.com

    N/A
    0 Ratings
    5.0
    50%
    4 Ratings

    Integration with Microsoft Dynamics CRM

    N/A
    0 Ratings
    5.0
    50%
    5 Ratings

    Integration with SugarCRM

    N/A
    0 Ratings
    5.0
    50%
    4 Ratings

    Attribute Ratings

    • Ambassador Referral Marketing Platform (discontinued) is rated higher in 2 areas: Likelihood to Recommend, Usability
    • Keap is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    9.4

    Ambassador Referral Marketing Platform (discontinued)

    94%
    2 Ratings
    8.2

    Keap

    82%
    193 Ratings

    Likelihood to Renew

    Ambassador Referral Marketing Platform (discontinued)

    N/A
    0 Ratings
    7.5

    Keap

    75%
    38 Ratings

    Usability

    8.8

    Ambassador Referral Marketing Platform (discontinued)

    88%
    2 Ratings
    6.1

    Keap

    61%
    22 Ratings

    Availability

    Ambassador Referral Marketing Platform (discontinued)

    N/A
    0 Ratings
    9.1

    Keap

    91%
    11 Ratings

    Performance

    Ambassador Referral Marketing Platform (discontinued)

    N/A
    0 Ratings
    9.1

    Keap

    91%
    11 Ratings

    Support Rating

    8.0

    Ambassador Referral Marketing Platform (discontinued)

    80%
    2 Ratings
    8.1

    Keap

    81%
    29 Ratings

    In-Person Training

    Ambassador Referral Marketing Platform (discontinued)

    N/A
    0 Ratings
    8.6

    Keap

    86%
    5 Ratings

    Online Training

    Ambassador Referral Marketing Platform (discontinued)

    N/A
    0 Ratings
    9.5

    Keap

    95%
    5 Ratings

    Implementation Rating

    Ambassador Referral Marketing Platform (discontinued)

    N/A
    0 Ratings
    8.0

    Keap

    80%
    16 Ratings

    Product Scalability

    Ambassador Referral Marketing Platform (discontinued)

    N/A
    0 Ratings
    8.5

    Keap

    85%
    3 Ratings

    Likelihood to Recommend

    Ambassador Referral Marketing Platform (discontinued)

    Should be used by organizations to promote business and bring in new customers, particularly the ones with a bigger customer base. It may or may not be used by small businesses as the data is not too much to store, however, I recommend using it anyway as it will save time and, in turn, let you do more for your business.
    Simon Gray | TrustRadius Reviewer

    Keap

    Keap is good for businesses that build email lists. Keap will manage the leads and makes the lead nurture easier to manage. Keap is not suitable for small companies where someone is unable to dedicate the time to use the application. There is a slight learning curve required in order to use the application effectively.
    Armand Panganiban | TrustRadius Reviewer

    Pros

    Ambassador Referral Marketing Platform (discontinued)

    • Simple syntax
    • Easy to understand
    • Easy to install
    Anonymous | TrustRadius Reviewer

    Keap

    • Campaign Builder - as I’m a visual person, the ability to map out and build automation on not only sales and marketing funnels, but internal processes as well. This has been a game-changer to setup automation and we continue to reap the rewards years later.
    • CRM - using it as a CRM has allowed me to have a single source of truth for my leads and customers to collect info on, add notes, track and trigger automation savings hours every week, and help prevent leads from falling through the cracks.
    • Innovation - they were one of the first in the market and are still innovating to make the product better.
    Mandy Brasser | TrustRadius Reviewer

    Cons

    Ambassador Referral Marketing Platform (discontinued)

    • Should have more detailed information.
    • Dashboard should be more specific.
    • Should have a mobile app.
    Simon Gray | TrustRadius Reviewer

    Keap

    • More articles and videos on how to use the various functions of Keap
    • Having representatives designated to certain regions or companies for a point of contact when help is needed
    • More options when building the emails. While the click and drop options can be a plus, they can also be negative because you are limited to image and text sizing and positions
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Ambassador Referral Marketing Platform (discontinued)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    $99 per month

    Ambassador Referral Marketing Platform (discontinued) Editions & Modules

    Edition
    StarterStarting at $300/mo.1
    ProfessionalStarting at $800/mo.1
    EnterpriseStarting at $1500/mo1
    1. Annual commitment required.
    Additional Pricing Details
    "Enterprise" is a custom price that is determined according to a number of variables, including specific add-ons or custom work required.

    Keap

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $129 per month

    Keap Editions & Modules

    Edition
    Pro$129.001
    Max$199.001
    1. per month
    Additional Pricing Details
    All plans awith 1 user and 500 contacts. The price is $30.00 for each additional user.

    Likelihood to Renew

    Ambassador Referral Marketing Platform (discontinued)

    No score
    No answers yet
    No answers on this topic

    Keap

    Keap 7.5
    Based on 38 answers
    We have invested a lot into Infusionsoft and are using it to automate our processes and marketing. Changing CRMs would have a HUGE cost for us and based on our evaluations, the grass isn't greener elsewhere. Infusiosoft fits most of our needs and is slowly getting better each year. Their support is great and we will continue to use them until something much better comes around or our company outgrows a small business CRM.
    Tyler Guthrie | TrustRadius Reviewer

    Usability

    Ambassador Referral Marketing Platform (discontinued)

    Ambassador Referral Marketing Platform (discontinued) 8.8
    Based on 2 answers
    It's great! it's amazingly simple to use and the best part is the self-service approach. I also like how easy it is to add a new route to a endpoint with the mappings definition.
    Anonymous | TrustRadius Reviewer

    Keap

    Keap 6.1
    Based on 22 answers
    You do need to spend some time on-boarding and implementing the software in order to have full functionality. We were lucky - we had colleagues at the university with experience with Keap and then hired an intern familiar with the software to get us set up and ready to use it. We've had some functionality issues with it along the way and that has frustrated myself and the other uses in our department.
    Stacey Stearns | TrustRadius Reviewer

    Reliability and Availability

    Ambassador Referral Marketing Platform (discontinued)

    No score
    No answers yet
    No answers on this topic

    Keap

    Keap 9.1
    Based on 11 answers
    There have been few outages since we became a customer, and when they have technical issues they are typically resolved rapidly.
    Anonymous | TrustRadius Reviewer

    Performance

    Ambassador Referral Marketing Platform (discontinued)

    No score
    No answers yet
    No answers on this topic

    Keap

    Keap 9.1
    Based on 11 answers
    OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.
    Clifford Jones | TrustRadius Reviewer

    Support Rating

    Ambassador Referral Marketing Platform (discontinued)

    Ambassador Referral Marketing Platform (discontinued) 8.0
    Based on 2 answers
    I have not yet faced any issue while using the features of this service. But whenever I needed help with anything, I've gotten a satisfying response in terms of resolution and response time. I am sure I will get the same response when there is an issue that needs immediate attention.
    Simon Gray | TrustRadius Reviewer

    Keap

    Keap 8.1
    Based on 29 answers
    Generally, very responsive support for even our more complicated issues. We do have some open issues that we need resolutions on and that I understand are complicated and will take longer to resolve but the open issues are significantly impacting to our business.
    Anonymous | TrustRadius Reviewer

    In-Person Training

    Ambassador Referral Marketing Platform (discontinued)

    No score
    No answers yet
    No answers on this topic

    Keap

    Keap 8.6
    Based on 5 answers
    This training is taught often to the lowest common denominator so as to help as many customers of theirs as possible. We do the training and coaching and implementations for our clients. But clients who I know who have been to their training get trained well. The gap that can exist lies in you doing your part and really investing in using and building out the application.The training and education is only as good as your willingness to apply it.
    Clifford Jones | TrustRadius Reviewer

    Online Training

    Ambassador Referral Marketing Platform (discontinued)

    No score
    No answers yet
    No answers on this topic

    Keap

    Keap 9.5
    Based on 5 answers
    The online training is excellent (now). When we first signed on it was almost non-existent. They have online videos and hold webinars for almost every area of the software.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Ambassador Referral Marketing Platform (discontinued)

    No score
    No answers yet
    No answers on this topic

    Keap

    Keap 8.0
    Based on 16 answers
    Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.
    Chris LeBrun, MBA, CFRE | TrustRadius Reviewer

    Alternatives Considered

    Ambassador Referral Marketing Platform (discontinued)

    They both offer about the same in terms of end goal and purpose of use and scenarios. However, Ambassador does way better in terms of simplifying the syntax and makes offer a little bit more of control by adding the concepts of hosts, mappings while staying away from a hard to read single file configuration.
    Anonymous | TrustRadius Reviewer

    Keap

    Keap is definitely the strong leader in this space. As a Keap Certified Partner, our company has implemented Keap for over 500 customers. On occasion, customers come to use other tools such as Ontraport or ActiveCampaign. In all cases, they've been ecstatic with the benefits they get when moving to Keap.
    Tyler Garns | TrustRadius Reviewer

    Scalability

    Ambassador Referral Marketing Platform (discontinued)

    No score
    No answers yet
    No answers on this topic

    Keap

    Keap 8.5
    Based on 3 answers
    You get a lot of features included, but you don't need to use them all at once to start seeing an effect. When you are ready to use them, they are there. It also scales without costing too much money.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Ambassador Referral Marketing Platform (discontinued)

    • The ROI is good enough.
    • Less hassle to carry out tasks which in turn saves expenses.
    • Streamlines referral processes and record keeping.
    Simon Gray | TrustRadius Reviewer

    Keap

    • I recently created a FB ads funnel with Keap that brought a 2.29 ROI. That's right - with some simple automation, I was able to more than double my money. #happyentrepreneur
    • Keap's automation has made my business SUSTAINABLE. So if I'm on vacation, or out sick, or just busy with a new project, Keap insures that I'm staying on top of everything.
    • Keap has allowed me to sell and deliver programs priced from 99 cents to $10k, fill 100+ person events, launch books, fill a retreat in Belize, deliver a podcast, create a thriving membership site and generate enough profit that I don't have to do anything else to support myself and my family.
    Samantha Bennett | TrustRadius Reviewer

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