What users are saying about
12 Ratings

Smartlook

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118 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.7 out of 101

Smartlook

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
118 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101

Add comparison

Likelihood to Recommend

App Annie

I would think for basic level app activity, this would be a great software. For more complex level data, I don't think this platform serves as well as others out there that are available
No photo available

Smartlook

I think any business looking to analyze their website data can benefit from Smartlook. Small businesses and can watch individual recordings and gain meaningful insights. Larger businesses can also export all the data into their database and do a more thorough analysis of behavior. Overall a great tool for any business that is looking for website analysis.
Kat Merriman profile photo

Pros

  • The visuals in the platform are easy to read and understand and make it simple to understand the data you are looking at.
  • I find that the data in App Annie is very reliable in terms of the number of downloads we see on a daily, weekly, and monthly basis.
  • It gives me the ability to integrate the data here with other analytics and provide viewers and consumers good solid information on our performance.
No photo available
  • Simple. Everybody can understand how it works.
  • Easy. Menus and options are very well explained.
  • Effectiveness. It really does what they promise.
Miguel Revelles profile photo

Cons

  • I do think there are quite a few side bar options when you first login to the software. I'd like to see the features maybe more condensed.
  • For us, it would be super useful to see more zip code or county level data in the software.
  • I would like to see a PDF version offered in the export options. It would make the presentation of the chart data more appealing.
No photo available
  • Maybe it could couple with information from the analytics. I do not need to work with the two together, but maybe it would be good to be able to see each without having to stop the other entirely ... We are a Startup and we work with almost no money ...
José Chaves Neto profile photo

Likelihood to Renew

App Annie10.0
Based on 1 answer
Well the fact that the freemium features are all that I need right now, I will most definitely continue to use it on a daily basis. I might upgrade to the pro version in the future if I need more data than what I am getting now. But for now it works great for what I need.
Jason Sherman profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We use Google 360 and are able to do a much deeper dive into the activity we see on our apps. I think App Annie is a great starting point product, but for more in depth analytics, something like a Google 360 or Adobe might be better.
No photo available
Had not used anything previously similar
José Chaves Neto profile photo

Return on Investment

  • Since I'm not a purchaser of the product, only a user, I can't really speak to the ROI.
  • I do think it serves a purpose and we are able to get some usable data from it.
  • I think until we add other analytical software, this was a great starting point.
No photo available
  • To tell you the truth I did not measure this investment but I guarantee that it will help us to improve because you study the behavior of a client on the site, improve access, make more visible information etc ...
José Chaves Neto profile photo

Screenshots

Pricing Details

App Annie

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Smartlook

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$0*
1.  per installation
Additional Pricing Details