19 Ratings
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Score 6.6 out of 101
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321 Ratings
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Score 7.7 out of 101

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Likelihood to Recommend

AppAssure

AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
Tony Albanese profile photo

Unitrends Recovery Series Backup Appliance

Unitrends is well-suited for heavily virtualized environments. Backup jobs can be set up to automatically add new VMs. Restores (both file-level and full recovery) are easy to accomplish. If agent push isn't working (as in my case), backing up a large physical environment could be challenging to set up and maintain as updates are released. The actual backup and restore of physical servers are done well, but managing agents could be a time sink if you have a lot to take care of.
Carl Jaspersohn profile photo

Feature Rating Comparison

Data Center Backup

AppAssure
6.7
Unitrends Recovery Series Backup Appliance
7.8
Universal recovery
AppAssure
8.0
Unitrends Recovery Series Backup Appliance
8.4
Live recovery
AppAssure
8.0
Unitrends Recovery Series Backup Appliance
8.3
Recovery verification
AppAssure
9.1
Unitrends Recovery Series Backup Appliance
9.1
Business application protection
AppAssure
6.4
Unitrends Recovery Series Backup Appliance
7.2
Multiple backup destinations
AppAssure
9.8
Unitrends Recovery Series Backup Appliance
6.4
Incremental backup identification
AppAssure
7.0
Unitrends Recovery Series Backup Appliance
7.4
Backup to the cloud
AppAssure
5.1
Unitrends Recovery Series Backup Appliance
7.2
Deduplication and file compression
AppAssure
3.1
Unitrends Recovery Series Backup Appliance
7.3
Snapshots
AppAssure
4.1
Unitrends Recovery Series Backup Appliance
9.4

Pros

  • Installation and setup is simple. You can be up and running in minutes.
  • Your backups can be replicated to the cloud or to another AppAssure server to give you additional protection.
  • The user interface is simple and easy to use and improvements in the UI and reporting are getting better with each update.
Tony Albanese profile photo
  • The system is a complete turnkey solution that does not require additional hardware or software to use.
  • The Unitrends software includes all of the necessary licenses included so we do not have to deal with SQL vs. HyperV vs. AD type licenses. Everything is correctly detected once the client software is deployed.
  • The latest system includes de-dupe that reduces the overall backup size when performing frequent backups.
  • The Unitrends system allows for an "increment forever" backup option that makes it easy to let the system manage backup times and needs.
Will Wilson profile photo

Cons

  • We have many repository corruptions and have to blow our backups away. I would not recommend using this if you are keeping a long retention.
  • We upgraded the agent and it created a new base image. Duplicate base images are eating up into our repository space.
  • I would like to see the repositories go away and use the type that was introduced for replay.
No photo available
  • Overall the device is very solid, I'd like to see options or more detailed reporting in the future.
Timothy Cuttill profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Unitrends Recovery Series Backup Appliance8.8
Based on 15 answers
It is a rock solid appliance and a rock solid company. We have had great support and great success with Unitrends.
Steven Hiersche, Jr. profile photo

Usability

No score
No answers yet
No answers on this topic
Unitrends Recovery Series Backup Appliance8.1
Based on 9 answers
It is an intuitive platform but they just updated it and I am not familiar yet with the new platform so it may be a 10 when I get into it
Steven Hiersche, Jr. profile photo

Support

No score
No answers yet
No answers on this topic
Unitrends Recovery Series Backup Appliance7.8
Based on 16 answers
Initial deployment services were terrific, and the couple of times I required support I received timely support from very knowledgeable support staff. These people are some of the best support staff I have encountered in my 20 year IT career.
Ian Fuchs profile photo

Implementation

AppAssure6.0
Based on 1 answer
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
Tony Albanese profile photo
Unitrends Recovery Series Backup Appliance8.1
Based on 8 answers
The Unitrends team works hand in hand with your support staff to implement the product. We were up and running from racking to backing up in under half a day
Steven Hiersche, Jr. profile photo

Alternatives Considered

We had Replay in our environment already and the price was right. We figured it might be good to stick with one vendor. Replay was a good product and saved us a couple times with the VM exports. Unfortunately, I can't say the same about AppAssure - anything but headache dealing with support daily.
No photo available
Unitrends provided both a hardware and software solution that was 100% supported. Unitrends guaranteed that we would not run out of storage space. Reviews of the Unitrends Backup Appliance on Spiceworks were very favorable. When complaints were on Spiceworks, the complaints were quickly, respectfully and publicly addressed by Unitrends representatives. Unitrends sales and technical consultants were glad to answer all my questions prior to the sale and kept their word. The Unitrends configuration was less complicated than many other competing products.
Anthony Larson profile photo

Return on Investment

  • It is taking too much of our time to manage this product to make sure backups are running.
No photo available
  • The product has recovered files for us accidentally deleted or overwritten with a blank file with same filename. The snaphots are very valuable for that.
  • The product has recovered deleted emails from Exchange for us during HR investigations and requirements of law enforcment.
  • The product has recovered corrupted or damaged SQL databases for us when the data was mission critical and extremely sensitive and important to our business needs!
Jason Rainsforth profile photo

Screenshots

AppAssure
Unitrends Recovery Series Backup Appliance

Pricing Details

AppAssure

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Unitrends Recovery Series Backup Appliance

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
Additional Pricing Details