Likelihood to Recommend Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
Read full review Bubble PPM is well suited for anyone who manages product related projects, especially new product development. As we've matured in our implementation of the system we found that it is great for managing all projects, but the specific strength is product development to launch. Bubble PPM would not be as appropriate for use as a CRM tool, as the references to people are best suited to users within the organization
Read full review Pros Allows at a glance workflow documentation which assists in the need we have for information readiation. Drag and drop interface for workflow development greatly speeds our apps time to market. Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development. Read full review I already mentioned the simple user interface for data upload, and the equally intuitive customized reporting. Leadership and "supporting" functions for product development get tremendous value from this because they don't need to hunt down answers anymore. Everything from pipeline planning to operational planning can be built on the same foundation of objective data, rather than many different sources interpreted through many different lenses. But the greatest value I think Bubble Innovator delivers is not really the product itself. It's the sense of partnership and responsiveness from the Bubble Innovation team. The Bubble Innovation team becomes a part of your team. They are valued consultants with helpful input on best practices for stage gate management, portfolio analytics, and report visualization. I have continually been impressed with the responsiveness and effort that their team brings to the table. When we have challenges and need to customize our data or analytics or reporting, they are right there beside us, finding the best solution, sharing prototypes in a test environment, and implementing as fast as possible. Read full review Cons Search issues when type ahead and database search are used in the same field. Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work. Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing. Read full review Development of custom functionality, and redefining 'standard' options for the software. As Bubble grows and their customer base increases there will be opportunity for this, at present development projects can be slow and expensive. However the standard software options are excellent, but as processes evolve within organisations the flexibility to evolve the software could be made simpler. Read full review Likelihood to Renew We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Read full review The business has been extremely satisfied with Bubble Innovator and is in support of rolling this tool out to our other businesses within the overall franchise.
Read full review Usability Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
Read full review The user interface is highly visual and simple. Literally within 10-15 minutes of my introduction to the software, I was up and running. Of course, deeper capabilities become apparent after additional use, but the basic functionality is very simple to grasp. Where there are consistent challenges reported by multiple users, the Bubble Innovation team is quick to connect and put plans in place to address the challenges.
Read full review Support Rating Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
Read full review Outstanding response times, and solutions to issues requiring support are quickly implemented. For bigger issues or longer term developments, Bubble happily takes the time to meet in person and discuss requirements to drive detailed solutions.
Read full review In-Person Training As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
Read full review Online Training Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
Read full review Implementation Rating It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Peter Newnam Development Team Lead for BPM, Integration and Special Project Teams
Read full review The number of variables made this extremely challenging (org changes, stage gate harmonization, pipeline prioritization, and new governance model). I think the implementation was handled very well in spite of this, and managed to deliver on time and on budget.
Read full review Alternatives Considered Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
Read full review When evaluating Bubble Innovator against the competition, we felt that Bubble Innovator gave us the flexibility that we were looking for. Other solutions tended to have some hardwired functionality. Bubble Innovator was a great fit for managing our projects and was efficient to deploy, especially within our existing business processes.
Read full review Return on Investment I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code." The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications. There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others. Read full review Increased efficiency at several levels - Proejct Teams/Project Managers/Portfolio Decsision Makers Driven consistency of process and reporting across a complex global organization Greater visibility of NPD pipeline has led to improved cross functional alignment on priorites Improved portfolio decision making capability Read full review ScreenShots