Apple Remote Desktop (ARD), from Apple, is a remote administration tool for managing Apple computers running OS X across a network.
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ConnectWise ScreenConnect
Score 9.0 out of 10
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ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.
I think that the one feature that sets ARD apart is the UI when in a remote session. There have been times where I've used Zoom, TeamViewer, etc. and couldn't access a part of the menu bar or accidentally closed a session due to the third-party UI that's been applied on the …
If you are managing Apple systems, ARD is hands down the number one way to manage these systems. It beats every other product out there with its deep macOS integration. No other product has as much focus on Apple as this one. We are primarily a Mac environment so it makes total …
I actually use ConnectWise and ARD, if within my LAN. If I have VPN access I use ARD, if it's a new client and I haven't worked on their network or it's too small to warrant a VPN setup then I'll use ConnectWise
In terms of overall ease of use ConnectWise Control (formerly ScreenConnect), is so much easier to setup and use. Create and download the installer, and then run it once. I've never had any issues with remote machines being behind a firewall or having to be on the AD. There are …
ConnectWise Control (formerly ScreenConnect) is system agnostic and allows us to control windows and Macs. Other software kept us limited to one or the other.
ScreenConnect is by far a superior product, it has better tools, it is more secure, and by far it is easier for non-technical users to get up and running with remote support. The simple, intuitive UI allows us to focus more on support rather than ports and configurations for …
ScreenConnect's speed of connection is the overriding factor for [our] choice of software. Also, the ability to easily see which machines are online at any one time is a great help, along with being able to see connectivity history and run commands, without having to start a …
Screenconnect has a monthly payment option, but I actually preffer the model TeamViewer uses to connect with clients (ID and password). Although Zoom has remote control, the operation and options it has is very weak compared to ScreenConnect.
Well, I simply bumped from one "OK" remote solution to another by subscribing, using it for a few months to a year, and then shopping for a new product that did not have deficiencies of the old product (UltraVNC, Shrew VNC, RDP, RDP/RemoteGateway, GoToMyPC, LogMeIn, Chrome …