What users are saying about

Apptivo

4 Ratings

ProofHub

7 Ratings

Apptivo

4 Ratings
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Score 8 out of 101

ProofHub

7 Ratings
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Score 8 out of 101

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Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
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ProofHub

It suits well for those businesses who want to operate on a global level without investing too much over creating infrastructure. A business can easily reach out to various clients, customers, partners and other stakeholders and communicate and collaborate with them in a fast and transparent manner and can effectively tap any opportunities coming its way. Such opportunities if
properly implemented can lead to gains for the parties involved.
Steve Buckner profile photo

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
ProofHub
Customer data management / contact management
Apptivo
8.7
ProofHub
Workflow management
Apptivo
6.8
ProofHub
Territory management
Apptivo
4.5
ProofHub
Opportunity management
Apptivo
4.5
ProofHub
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
ProofHub
Quote & order management
Apptivo
1.0
ProofHub
Interaction tracking
Apptivo
1.8
ProofHub
Channel / partner relationship management
Apptivo
4.5
ProofHub

Customer Service & Support

Apptivo
5.7
ProofHub
Case management
Apptivo
7.7
ProofHub
Help desk management
Apptivo
3.6
ProofHub

Marketing Automation

Apptivo
4.5
ProofHub
Lead management
Apptivo
4.5
ProofHub
Email marketing
Apptivo
4.5
ProofHub

CRM Project Management

Apptivo
7.3
ProofHub
Task management
Apptivo
8.7
ProofHub
Billing and invoicing management
Apptivo
4.5
ProofHub
Reporting
Apptivo
8.7
ProofHub

Customization

Apptivo
6.4
ProofHub
Custom fields
Apptivo
6.4
ProofHub
Custom objects
Apptivo
6.4
ProofHub

Security

Apptivo
9.8
ProofHub
Single sign-on capability
Apptivo
9.9
ProofHub
Role-based user permissions
Apptivo
9.7
ProofHub

Platform

Apptivo
9.7
ProofHub
Mobile access
Apptivo
9.7
ProofHub

Pros

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
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  • There is just one tool and everybody gets added in to it, without having to sync different tools together.
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Cons

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
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  • Proofhub can improve a bit in areas of helping people customize their accounts a bit more. That makes managing work even more easier, when you have things just the way you want them to be.
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Likelihood to Renew

No score
No answers yet
No answers on this topic
ProofHub8.8
Based on 4 answers
Well, it would be a 9, as there is always room for improvement even in the bestest tools.
Katie Mark profile photo

Usability

Apptivo2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
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No score
No answers yet
No answers on this topic

Implementation

Apptivo3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
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No score
No answers yet
No answers on this topic

Alternatives Considered

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
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We used Basecamp in the past, but we did encounter some problems while working with it. But these concerns have been better addressed in ProofHub. It has a simple interface which is so easy to operate and this was not the case in Basecamp. ProofHub lets us quickly chat with our team members over various work matters through its inbuilt chat feature and resolve them fast while Basecamp provides this feature through a third-party tool which added to our expenses and it was not a very convenient affair. ProofHub has got an inbuilt proofing tool which allows us to get quality feedback over designs instantly saving our time and costs, whereas Basecamp enables proofing through a third party tool which again was not convenient for us. ProofHub’s casper mode feature helps us to protect privacy and secrecy over confidential issues but Basecamp lacks such an important feature. So ProofHub has more to offer and better too in comparison to Basecamp. (answer to Describe how ProofHub stacks up against them and why you selected ProofHub.
Steve Buckner profile photo

Return on Investment

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
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  • Proofhub has a great impact on our ROI. Due to a systematic approach of handling each clients’ project, we have been able to double the number of clients we had prior to signing up for Proofhub.
Katie Mark profile photo

Pricing Details

Apptivo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details

ProofHub

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
ProofHub Editions & Modules
ProofHub
Edition
ULTIMATE CONTROL
$1351
ESSENTIAL
$45
1. Per month billed annually
Additional Pricing Details
At ProofHub, we offer a discount of 20% on monthly billing and 20% + 10% on annual billing on all ProofHub plans to nonprofit organizations.