What users are saying about
43 Ratings
2 Ratings
43 Ratings
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Score 8 out of 101
2 Ratings
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Score 8.1 out of 101

Likelihood to Recommend

APS

They are more suited to growing, nimble companies. They are soon adding employee approval to time cards and checkin by facial recognition. Additions and changes to improve functionality might not work for a very large company like GE.
Ronald D. Tompkins profile photo

Netchex

Netchex is well suited for any company that wants to make payroll easier and have a powerful HRIS system capable of customized reports, time and attendance, on-boarding, recruiting, benefits and more! Taxes are filed automatically, W2s are available online and year end is a breeze!
Karen Stuart, CSP profile photo

Feature Rating Comparison

Human Resource Management

APS
7.0
Netchex
Employee demographic data
APS
9.4
Netchex
Employment history
APS
7.0
Netchex
Job profiles and administration
APS
8.3
Netchex
Workflow for transfers, promotions, pay raises, etc.
APS
4.0
Netchex
Organizational charting
APS
7.9
Netchex
Organization and location management
APS
6.0
Netchex
Compliance data (COBRA, OSHA, etc.)
APS
6.0
Netchex

Payroll Management

APS
7.3
Netchex
Pay calculation
APS
7.0
Netchex
Support for external payroll vendors
APS
5.7
Netchex
Benefit plan administration
APS
7.0
Netchex
Direct deposit files
APS
8.0
Netchex
Salary revision and increment management
APS
7.0
Netchex
Reimbursement management
APS
9.0
Netchex

Leave and Attendance Management

APS
6.7
Netchex
Approval workflow
APS
8.0
Netchex
Balance details
APS
6.0
Netchex
Annual carry-forward and encashment
APS
6.0
Netchex

Employee Self Service

APS
7.2
Netchex
View and generate pay and benefit information
APS
8.0
Netchex
Update personal information
APS
9.0
Netchex
View company policy documentation
APS
7.0
Netchex
Employee recognition
APS
7.0
Netchex
View job history
APS
5.0
Netchex

Asset Management

APS
7.0
Netchex
Tracking of all physical assets
APS
7.0
Netchex

HR Reporting

APS
7.1
Netchex
Report builder
APS
7.0
Netchex
Pre-built reports
APS
7.0
Netchex
Ability to combine HR data with external data
APS
7.4
Netchex

Onboarding

APS
7.5
Netchex
New hire portal
APS
8.0
Netchex
Manager tracking tools
APS
7.0
Netchex

Performance and Goals

APS
7.8
Netchex
Corporate goal setting
APS
8.1
Netchex
Individual goal setting
APS
8.2
Netchex
Line-of sight-visibility
APS
8.2
Netchex
Performance tracking
APS
6.9
Netchex

Performance Management

APS
8.0
Netchex
Performance plans
APS
7.9
Netchex
Performance improvement plans
APS
7.0
Netchex
Review status tracking
APS
8.4
Netchex
Review reminders
APS
8.3
Netchex
Multiple review frequency
APS
8.5
Netchex

Succession Planning

APS
5.0
Netchex
Create succession plans/pools
APS
5.0
Netchex
Candidate ranking
APS
5.0
Netchex

Recruiting / ATS

APS
8.8
Netchex
Job Requisition Management
APS
9.2
Netchex
Company Website Posting
APS
9.2
Netchex
Publish to Social Media
APS
9.2
Netchex
Job Search Site Posting
APS
8.8
Netchex
Duplicate Candidate Prevention
APS
7.6
Netchex
Applicant Tracking
APS
8.4
Netchex
Notifications and Alerts
APS
9.2
Netchex

Pros

APS

  • It's fast and intuitive. Our previous contractors were ADP and Paychex and neither were intuitive. Our payroll runs have less errors now than with previous vendors. Payroll prep time is down from 5 hours with ADP to 2 hours with APS for the HR Manager.
  • The limiters are great. I'm always afraid of that error that no one caught. Let's assume that you add a $200 limiter to overtime. Any time that a staff member is about to receive more than $200 in overtime for that pay period, a red flag goes up for the HR manager to double check.
  • We have 3 programs in public schools that block certain ports. APS has a 2nd feature using GPS so that staff can only check in for their shift while they are in the designated GPS range. Great for someone who has to report to a remote location. Just add the GPS coordinates and they can't check until they get to the project.
Ronald D. Tompkins profile photo

Netchex

  • Processing payrolls is easy and convenient. This web based product makes it easy to access and key in payroll data anytime.
  • Customer service is top notch! The whole team goes above and beyond to make sure I have the tools I need each day and answers to questions as they arise.
  • Netchex connects our HR department to our employees beautifully. We can easily direct them to data in their Netchex profile that they may need. We can also post news, articles and documents for them to easily access from their dashboard.
Karen Stuart, CSP profile photo

Cons

APS

  • Reporting - We have six different business units and the reporting is separate for all three. Most reporting I do requires information from all business units so am running six reports and then copying and pasting to get the report I need.
  • Multi-state taxes - We have a number of employees who live in New York and work in New Jersey. APS OnLine is designed to accommodate one state withholding so ability to have "worked in" state and "lived in" state taxes withheld went away. This was a shortfall.
  • The Carrier connection setup took much longer than expected. After a year, we are still having some issues with some items transferring over to the GL.
  • The CA overtime calculation does not calculate after 8 hours per day, only on the 40 per week so we override each week.
  • Reporting - when running Benefit reports, it recognizes employees who formerly carried the plan but may have dropped it. To get around this, we have to delete off the employee's record so the history is not readily available.
No photo available

Netchex

  • We have not found any areas that are difficult to use. Netchex customizes reports for us if they are not found in the formatted reports.
Karen Stuart, CSP profile photo

Likelihood to Renew

APS

APS 9.7
Based on 6 answers
I have been using the system for over a year now and feel more comfortable with the functionality of it. I have just recently implemented the benefit administration portion.
Chanell Clayton profile photo

Netchex

No score
No answers yet
No answers on this topic

Usability

APS

APS 9.5
Based on 4 answers
In general, it's a great system to use. We were looking for simplicity and ease of use and have received raves from our employees in their ability to access and make use of the system. There is still so much more that we have yet to gain as we continue working through each of the modules.
No photo available

Netchex

No score
No answers yet
No answers on this topic

Reliability and Availability

APS

APS 9.0
Based on 1 answer
I haven't had any outages
No photo available

Netchex

No score
No answers yet
No answers on this topic

Performance

APS

APS 9.0
Based on 1 answer
No photo available

Netchex

No score
No answers yet
No answers on this topic

Support

APS

APS 9.9
Based on 3 answers
There is one primary account representative that we contact on a regular basis. If she is unavailable, there are others on her team. It does seem that our implementation was more complex than others that have been installed, so fixes are not as easily remedied.
No photo available

Netchex

No score
No answers yet
No answers on this topic

In-Person Training

APS

APS 9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
No photo available

Netchex

No score
No answers yet
No answers on this topic

Online Training

APS

APS 9.0
Based on 1 answer
We had great webinars.
No photo available

Netchex

No score
No answers yet
No answers on this topic

Implementation

APS

APS 8.7
Based on 4 answers
My implementation went smoothly. They were always ready to assist when needed.
Chanell Clayton profile photo

Netchex

No score
No answers yet
No answers on this topic

Alternatives Considered

APS

We had used ADP for years and had always struggled with their customer service. With over 20 locations (20+ W2s, quarterly filings, etc) we had a lot of questions. We would have to call and sit on hold for long periods of time to talk to someone who couldn't always answer our questions. Then we would get different answers from different people or have to re-explain our issue. It was a major time suck for my employees and they dreaded having to call all of the time. For us - the final straws for us to switch providers were: +Numerous year end filings with incorrect names and addresses (they couldn't keep our 20+ locations separate even though our paperwork was completed correctly)+Incorrect SUI rates for several locations that resulted in tens of thousands of dollars in overpayments which was a lot of money for small hotels. We had sent in numerous requests for them to fix this but it never happened+Lack of care - even though we were having all of these issues, nobody would work with us to get them all resolved and make sure to remedy the situation. We had to seek out a manager to get them resolved but even after this, we still had more issues.Overall - DON'T stick with ADP or even think about switching to them. They might be able to slash prices but their poor customer service and lack of care will cost you in the end. It's not worth it. APS does everything ADP had the capability of but we don't have the errors or headaches we did before. I am really looking forward to this year end!
Lindsey Rosin profile photo

Netchex

Reporting features available in Netchex far exceed those we were able to get from optimum. Customer service from Netchex is light years ahead of the competition!!
Karen Stuart, CSP profile photo

Scalability

APS

APS 9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.
No photo available

Netchex

No score
No answers yet
No answers on this topic

Return on Investment

APS

  • Increased employee efficiency
Chanell Clayton profile photo

Netchex

  • Netchex has allowed us to save on the cost of printing, stuffing and mailing/delivering employee check stubs each week. Each employee has 24/7 access to their paycheck history at their fingertips.
Karen Stuart, CSP profile photo

Pricing Details

APS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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