What users are saying about

Apttus

Top Rated
39 Ratings

SalesLoft<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

134 Ratings

Apttus

Top Rated
39 Ratings
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Score 7.4 out of 101

SalesLoft<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

134 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101

Add comparison

Likelihood to Recommend

Apttus

I would not recommend this product to anyone. This product is hard to manage, requires development in house which becomes expensive. The tool itself is extremely expensive for the features it delivers. And ultimately, the sales "bait and Switch" will occur on you, which will require you to buy more licenses or add-ins that were not planned on to get the desired feature set.
No photo available

SalesLoft

It is well suited for lead generation, especially for diving into smaller (and large) accounts and finding the right prospect. Our team is able to gather information easily and transfer data into our CRM effectively. A key question to ask is what is the issue/challenge you're trying to solve? It works very well for us because our focus lines up with what SalesLoft is very good at - lead generation.
Luis Flores profile photo

Feature Rating Comparison

CPQ

Apttus
6.5
SalesLoft
Quote sharing/sending
Apttus
7.1
SalesLoft
Product configuration
Apttus
6.7
SalesLoft
Configuration options
Apttus
7.1
SalesLoft
Pricing rules
Apttus
7.1
SalesLoft
Price adjustment
Apttus
6.9
SalesLoft
Purchase history and open contracts
Apttus
6.1
SalesLoft
Guided selling/Sales portal
Apttus
5.2
SalesLoft
CPQ reporting & analytics
Apttus
5.7
SalesLoft
CPQ-CRM integration
Apttus
7.6
SalesLoft
Attachments to quotes
Apttus
5.9
SalesLoft

Pros

  • Fully integrated with Salesforce.com. Allows for the seamless update of all objects on the SFDC platform. As primary quotes are updated, so to are the opportunities.
  • Supports integration with Avalara for Sales Tax and Docusign for E-Signature.
  • Supports the quoting of product that requires customization that results in a dynamic cost, MSRP and customer price.
  • Significant amount of R&D is being invested in to the platform. Many of the items on our wish list have already been incorporated as a standard feature or on the near term roadmap.
No photo available
  • Ease of use - very little training required to master the product and very easy to navigate through their menus/options.
  • Integrates smoothly with our CRM - we can easily add prospect directly from Linkedin which ends up saving lots of time.
  • Email addresses - since SalesLoft uses google servers to gather information, the program is able to gather information from the company which can usually include an email address.
Luis Flores profile photo

Cons

  • Change management: Pricing changes are difficult to deploy, no regression testing for existing configurations.
  • Administrator usability: Very easy to create problems with price list items firing unintentionally which leads to price list item sprawl. No holistic testing tools to make sure you've set up pricing / rules the way you intended.
  • X-Author has limited capabilities to include related objects - our Quote header object has several hundred fields that serve no purpose but to make form generation more stable / faster.
Stryder Thompkins profile photo
  • Better Reporting functionality
  • Better visibilty for prospects who opt out
Heather Russell profile photo

Likelihood to Renew

Apttus10.0
Based on 9 answers
Implementation is hard no matter what software you use, so depending on the employee bandwidth at the time of renewal, I would consider transitioning if another software that was drastically better came along.
No photo available
SalesLoft5.5
Based on 2 answers
The renewal really depends on who the client is. SalesLoft works for some clients better than others.
Meredith Walter profile photo

Usability

Apttus8.0
Based on 1 answer
I cannot rate as I am not an end user.
No photo available
SalesLoft8.0
Based on 1 answer
SalesLoft is a fantastic product that will be extremely helpful to any Sales Rep looking to organize their information and stay one step ahead. While it has its shares of quirks and bugs it proves to be an awesome tool for anyone that is in the sales industry.
Sam Knight profile photo

Reliability and Availability

Apttus10.0
Based on 2 answers
I have not heard of any issue
No photo available
No score
No answers yet
No answers on this topic

Support

Apttus8.0
Based on 2 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Apttus7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
No photo available
No score
No answers yet
No answers on this topic

Implementation

Apttus1.0
Based on 3 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I cannot recall the names of one other CRM that we reviewed. Apttus won because Upside went to an enterprise model and we no longer met their standards. Selectica was priced high if I can recall correctly and I think they did not have the Salesforce component at the time.
No photo available
We did not evaluate any other solutions, however, there are tons of other sales engagement platforms like Outreach (very similar) or less advanced solutions that are more focused on early stage startups with lower sales stack budgets. We went with SalesLoft based on positive reviews from others in our industry
No photo available

Return on Investment

  • You have all irons in one system. Previously, we were fragmented - we were on paper contracts, some in our ERP, others in PDFs on someone’s desktop. The importance of having all data in Salesforce.com in a standardized fashion has become blatant.
  • Avoiding more custom system maintenance burden. We try to use out of the box as much as possible. When considering what you do customize, make sure there’s a good business reason for it.
No photo available
  • It has allowed our organization to source more sales qualified meetings
  • It has reduced time spent on manual prospecting, while increasing desired outcomes
  • An increase in sales rep activities and revenue
No photo available

Screenshots

Pricing Details

Apttus

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SalesLoft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details