Arcserve UDP vs. Dell AppSync

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcserve UDP
Score 6.4 out of 10
N/A
Arcserve Unified Data Protection (UDP) is designed to future-proof infrastructure by delivering data protection and disaster recovery for every type of workload. Backed by heterogeneous, image-based technology that protects to and from any target, the vendor boasts combining enterprise-ready features without the complexity of traditional enterprise solutions. Arcserve UDP supercedes the former Zetta DataProtect backup and recovery solution from Zetta.net, acquired by Arcserve July…N/A
Dell AppSync
Score 8.9 out of 10
N/A
Dell AppSync is copy data management designed to empower application owners to satisfy copy demand for data repurposing, operational recovery, and disaster recovery. AppSync is designed to simplify, orchestrate, and automate the process of generating and consuming copies of production data.N/A
Pricing
Arcserve UDPDell AppSync
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arcserve UDPDell AppSync
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Arcserve UDPDell AppSync
Top Pros

No answers on this topic

Top Cons

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Arcserve UDPDell AppSync
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User Ratings
Arcserve UDPDell AppSync
Likelihood to Recommend
8.0
(3 ratings)
9.3
(3 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.9
(2 ratings)
-
(0 ratings)
User Testimonials
Arcserve UDPDell AppSync
Likelihood to Recommend
Arcserve
If I were speaking to a fellow Managed Service Provider, I would likely NOT recommend this product. There are simply too many other tools out there that are better hitting this particular market. And the pain points that we do have with them are especially difficult because of our business model. However in speaking to pretty much anyone else in IT/Disaster Recovery this is an enterprise tool built to handle anything you throw at it. UNC paths and linking backup servers to one another, the flexibility of the tool allows for maximum cost savings if you build it right.
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Dell Technologies
Dell AppSync maintains consistent and automated backups and in case of disaster recovery the software provides all the options of automatically generated daily copies to choose from. Integration can take place in different environments such as VMware, SQL, Oracle, Microsoft and others. Built-in management and compatibility makes work easier and lets you keep the always-on service up and running. We recommend Dell AppSync.
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Pros
Arcserve
  • It is reliable and once it is up and running you do not need to worry about it.
  • It is flexible; you can use it to backup on-prem or in the cloud.
  • Backup and DR
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Dell Technologies
  • Easy Configuration
  • Ease of Use
  • Set and Forget
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Cons
Arcserve
  • Notifications - on the odd occasion something doesn't work, I get way too many email notifications!
  • Explanation of issues - sometimes when there is a problem, the explanation is a bit lacking in the logs as to why
  • Flagging of errors - sometimes minor errors just get a warning flag, and it doesn't really notify you that they are there.
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Dell Technologies
  • We had no failures in performing backups and testing with disaster recovery.
  • Documentation not available in Portuguese.
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Usability
Arcserve
It works great in our infrastructure, we have reduced the risk of losing information at a lower TCO compared to other solutions. The implementation process was precise and fast and upgrades have always been smooth. It delivers what it promises.
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Dell Technologies
No answers on this topic
Support Rating
Arcserve
Pretty good--I haven't actually had to call them much so it's hard to say. The box works well enough and most of my issues have been related to the rest of my network, rather than the appliance itself.
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Dell Technologies
No answers on this topic
Alternatives Considered
Arcserve
Arcserve [UDP] has stood the test of time due to its low cost-to-feature value proposition for our company. We have ultimately decided to move to a more MSP-friendly product in N-Able Backup, but Arcserve [UDP] kept us around for years with their reliable and inexpensive product that delivered above and beyond technologically of their competitors throughout all that time.
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Dell Technologies
Dell EMC Storage products are in use accross the estate so is more suited to use Dell software to manage the replicaiton of data between storage arrays. Provides us with a stable and trouble free mehtod to replicate data across luns. Good product to have implemented during an datacenter outage
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Return on Investment
Arcserve
  • We have been able to keep our clients' costs low and add advanced features with no additional overhead for us in licensing.
  • It does however cost us a significant amount of additional technician time to review backups each day compared to other products aimed in our vertical.
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Dell Technologies
  • It brought more security of network data.
  • Automation and agility in business processes.
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ScreenShots