AskNicely vs. Qlik Sense

AskNicely is well suited for surveying customers about how they are feeling about your product. This can be their overall feeling or after they have taken a certain action. E.g. used a particular feature. It's not designed for getting through customer feedback, rather gauging satisfaction. You will need to follow up with other survey methods for detailed feedback.

Incentivized

Qlik Sense is a program whose purpose is to greatly improve all your operations and use of all data in an organic way. The mission will always be to increase the economic and commercial processes of the company in a short time. I recommended it for its high technology, which was Created for this area, the results are successful. We have noticed how it has increased relationships with our clients thanks to the credibility and security that we provide.

Incentivized

• NPS Surveys - Easy to access and use and branded for our company.
• Analytics - AskNicely provides simple and robust analytics for identifying trends in data.
• Workflows - AskNicely uniquely provides automated workflows in response to NPS results. This means teams like customer success and marketing can spend less time reacting and researching and more time working to create programs that drive more business and improve our customer experience.

Incentivized

• Flexibility in data recording, from the app, as well as in handling them. Allowing you to view reports quickly and effectively.
• Easy to generate dynamic graphics according to our needs.
• It is very easy to use, intuitive, so it does not generate costs in the learning process compared to the tool with collaborators

Incentivized

• Integrations could always be another but they do a nice job getting Asknicely and CRM’s talking nicely to one another
• I’d like to see more resources on how to take small businesses to the next level of CX execution using NPS and AskNicely
• More, not fewer plan options

Incentivized

• Scalability is RAM limited, all data is associative and in-memory so server's RAM is directly proportional to performance
• Limitation on advanced analytics capabilities in the form of R integration to perform complex statistical and analytical calculations
• Can have more intuitive interface

Incentivized

Qlik Sense is a constantly improving it's software and working with its' users to make it better. They are great at keeping their users informed of progress and care about delivering a quality product

Incentivized

Standard user interface and powerful analytic functions is GREAT. As technical person working in the background there are more things to do to make this a completely great tool. Some functions that should be standard requires consult scripting and hours. Now we are using it quite advanced and with many servers and in combination with QlikView. So overall I love the tool. But it could be better and user friendly and powerful in the background

Incentivized

Not only can you ask the support team for help, but you can also ask the community. Also with the community there is a vast amount of problems that have already been solved. The problem you are encountering has a likely chance of already being discussed and even solved in the community section saving you time from reaching out.

Incentivized

The instructor was very knowledgeable.

Incentivized

The online instructor was very knowledgeable.

Incentivized

Hire Qlik consultants. It's better done by them or with their aid.

Incentivized

We are still evaluating SurveyMonkey against AskNicely, but initial results would seem to favor the latter. For ease-of-use, flexibility, and easily accessible analytics, AskNicely wins on all counts. Both have robust outreach engines, and there are limitations and pros/cons on each application. It is at least a very competitive match up, and I would hesitate to besmirch one tool over the other. SurveyMonkey users would benefit from giving AskNicely a once-over, though.

Incentivized

The customization of the platform opens up plenty of other options depending on the use cases. The API layer is incredibly rich and makes integration of Qlik based visualization into web pages a simple and effective pattern. It's been very easy to use with a great community made up of professionals. Qlik Sense has introduces artificial Intelligence into my data visualization and reporting activity.

• Ask Nicely is just for internal use and we don't monitor it in relevance to GMV
• Ask Nicely is a good way to provide quantifiable goals in customer service which is often qualitative
• Ask Nicely is a great way to follow up with all customers who have not had a good experience

Incentivized

• Once an app is published and running good, we can quickly see the time we save to analyze data.
• It's hard sometimes to realize the money we save by using this system.
• People start understanding the power of data and asking more questions.

Incentivized