Assistant.to vs TimeTrade

• Schedule client meetings.
• Schedule sales calls or demos.
• Easy integration with Google Apps.

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• It syncs with my business & personal calendar in real-time.
• They offer training via webinars.
• The support team is pretty responsive.
• It let's me schedule appointments via the website. I conduct more business from my computer than my mobile devices.

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• The app currently does not save the availability times that I select, therefore I have to re-select my availability every time I sent meeting options.
• The app does not have the ability to customize the theme or styles of the meeting times. It'd be nice to allow users to choose between a set of themes to better fit their company's brand.
• If Assistant.to had a scheduling link option like Calendly has, that would be another improvement. Sometimes we'll have customers who cannot meet until the following week, so having a scheduler link would be helpful in those situations.

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• Setup is VERY cumbersome and takes quite a while. Should be less complicated and quicker.

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• It has reduced our back and forth setting up appointments allowing sales to get more appointments faster.
• Our client success team is able to quickly provide their available time.
• Only real con is that the calendar is not real time and if a person clicks on a time that is not open, they don't find out until after they've gone to the site. But that is a limit of emails, not their tech.

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• We found it necessary for me to execute manual quality control measures on a weekly basis to ensure my team’s schedules were correct, which I buttressed with emails to the team encouraging them to check their schedules as well to make sure everything was accounted for.
• We missed several appointments due to conflicts in schedule rules between personal calendars and the team calendar—the conflicts between rules in two types of calendars leads to never-ending headaches for the administrator.
• Slow response time from customer service team left us hanging multiple times, one time requiring me to escalate to my manager who had to take time out of her day to call our rep and play ‘bad cop’

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