Assistant.to vs. Engageware

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Assistant.to
Score 7.1 out of 10
N/A
Assistant.to is online scheduling software from the San Francisco based company of the same name.N/A
Engageware
Score 9.0 out of 10
N/A
Engageware (formerly TimeTrade) helps leading brands optimize engagement through all phases of the customer relationship. Engageware’s Intelligent Appointment Scheduling platform harnesses artificial intelligence to improve meeting scheduling strategies through real-time customer insights and actions, in order to produce better meetings, and higher growth. The vendor states that with Engageware, customers can outpace their peers by nearly 3X. They further boast tens of thousands of businesses –…N/A
Pricing
Assistant.toEngageware
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Assistant.toEngageware
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
Assistant.toEngageware
Small Businesses
vCita
vCita
Score 9.7 out of 10
vCita
vCita
Score 9.7 out of 10
Medium-sized Companies
Chili Piper
Chili Piper
Score 8.8 out of 10
Chili Piper
Chili Piper
Score 8.8 out of 10
Enterprises
Zoom Workplace
Zoom Workplace
Score 8.2 out of 10
Zoom Workplace
Zoom Workplace
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Assistant.toEngageware
Likelihood to Recommend
6.0
(3 ratings)
6.0
(5 ratings)
Support Rating
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
Assistant.toEngageware
Likelihood to Recommend
Assistant.to
Assistant.to is well suited for anyone working with a large number of clients at once who need to schedule multiple meetings. If those clients do not have a background in online scheduling, then using this tool may not be the best solution. Assistant.to is a great tool for quickly scheduling meetings with options across 3 days, but for those wanting more flexibility you may want to consider Calendly.
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Engageware
It's well suited if you're on a budget, don't want to pay a recurring fee, and need a way to automate appointments. However, when I get around to it, I think I'm going to look for a more reliable tool. It's really less appropriate when appointment setting is "mission-critical" -- that is, your business is entirely dependent on a reliable appointment setting system -- for example, if you're a hairstylist, dentist, etc. I believe there are many other tools out there specific to these purposes.
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Pros
Assistant.to
  • Schedule client meetings.
  • Schedule sales calls or demos.
  • Easy integration with Google Apps.
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Engageware
  • Customized schedules for each employee.
  • High degree of customization possible.
  • Set-up doesn't require coding skill (even HTML).
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Cons
Assistant.to
  • The app currently does not save the availability times that I select, therefore I have to re-select my availability every time I sent meeting options.
  • The app does not have the ability to customize the theme or styles of the meeting times. It'd be nice to allow users to choose between a set of themes to better fit their company's brand.
  • If Assistant.to had a scheduling link option like Calendly has, that would be another improvement. Sometimes we'll have customers who cannot meet until the following week, so having a scheduler link would be helpful in those situations.
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Engageware
  • I find the interface to be a tad clunky and not that intuitive. I don't love the look and feel.
  • My goal was to use TimeTrade exclusively for prospecting calls, which I gave a specific name. (e.g. Fall back in love with your business coaching session). I scheduled these open appointments for specific time slots when I'm available. I was surprised to discover that people could schedule different types of appointments at any open time in my calendar, not just the time slots I prefer.
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Support Rating
Assistant.to
No answers on this topic
Engageware
Their support team often gets back to us promptly and is very helpful.
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Alternatives Considered
Assistant.to
When I first started at my current company, I used this tool because it was what the rest of the team used. However, since I learned about Calendly, who recently released a feature similar to Assistant.to, I've actually switched to Calendly. Calendly also has the ability to create a scheduling link where someone can choose a time based on the parameters you set. This has proven to be more helpful for certain clients.
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Engageware
TimeTrade has been my favorite way (that I've discovered so far) to organize meeting attendees from different organizations and coordinate a time that works for everyone.
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Return on Investment
Assistant.to
  • It has reduced our back and forth setting up appointments allowing sales to get more appointments faster.
  • Our client success team is able to quickly provide their available time.
  • Only real con is that the calendar is not real time and if a person clicks on a time that is not open, they don't find out until after they've gone to the site. But that is a limit of emails, not their tech.
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Engageware
  • Saves me time by automating appointments.
  • Low-cost, so little to no impact on budget.
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ScreenShots

Engageware Screenshots

Screenshot of Appointment Scheduling, queue management and reportingScreenshot of Use Salesforce? Online Meeting & Appointment Scheduling purpose-built for Salesforce.Screenshot of Schedule unlimited appointments through your website, email and prospecting campaigns, and social media channels