What users are saying about

AT Internet

Top Rated
25 Ratings

AT Internet

Top Rated
25 Ratings
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Score 7.6 out of 101

IBM Digital Analytics

48 Ratings
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Score 5.6 out of 101

Add comparison

Likelihood to Recommend

AT Internet

AT Internet is great if you have a wide breadth of users at different skill levels. If people using the tool are only going to be doing very basic analysis or only very detailed analysis, the scope of AT Internet may not be what you need. In our implementation of AT Internet, we have really advanced users as well as very basic users, so all of the applications available get used. AT Internet is also great when you need to perform multi-dimensional reporting. In Google Analytics it's not really possible to create a report in the interface that has more than two dimensions, which is very limiting. AT Internet allows you to add as many dimensions as you want to each analysis, as well as an unlimited number of metrics. Some metrics and dimensions don't play nicely together, however, so you really have to take the time to learn which are crossable, which involves a combination of questioning the support center and trial and error.
No photo available

IBM Digital Analytics

IBM analytics has continued to improve upon the days of being the original core metrics. After using the updated version for quite some time, it has been great at providing the needed analytics to measure ROI and goal performance for our quarterly KPI's. It has resulted in a great increase in web engagements although we are a midsize company, smaller outfits may not need such an expensive option.
No photo available

Pros

  • AT Internet offers real-time data, when you need insights quickly.
  • AT Internet doesn't sample so I really trust the data I get.
  • The API is easy-to-use and powerful, I use it all the time for creating reports and dashboards.
Sixtine Wittlin profile photo
  • Great separation and aggregation for multinational sites
  • Helpful dashboard composition
  • Strong implementation documentation
J. G. Emile Daigle profile photo

Cons

  • Interface. The current one doesn't seem as clear (and good-looking?) as Google Analytics for instance. Nevertheless, a new one is planned.
  • Real time that isn't completely real. Whereas Google Analytics allows to see what is happening on the website in real time, you have to wait 2 or 3 minutes with AT Internet. But that may change with the new API and interface.
Denis Dupouy profile photo
  • As of the last time I implemented it, the only implementation testing tools were for a single browser, making client-side scripted analytics hard to test cross-browser
  • The dashboards were a little over the top, UI wise.
J. G. Emile Daigle profile photo

Likelihood to Renew

AT Internet7.6
Based on 9 answers
You should work with this company because they are very innovative, they know this subject very well and they will guide you in your decision. Everything you always wanted to know about your application or your website will be discovered thanks to AT Internet.
Edouard Ader profile photo
IBM Digital Analytics6.0
Based on 19 answers
This is the standard solution we have built into our ecosystem and it has proved to be successful for over 20 clients
No photo available

Usability

AT Internet6.4
Based on 1 answer
No answer on this topic is available.
IBM Digital Analytics9.0
Based on 1 answer
Very easy to implement and use.
No photo available

Reliability and Availability

AT Internet5.5
Based on 1 answer
No answer on this topic is available.
IBM Digital Analytics10.0
Based on 1 answer
Never had any issues
No photo available

Performance

No score
No answers yet
No answers on this topic
IBM Digital Analytics8.0
Based on 1 answer
As reports are templated, the system is pretty quick. Sometimes you have to wait a bit for a report to render. Or you might have to re-load the page. But there is no real issue here and the system is on par with other similar systems.
No photo available

Support

AT Internet8.9
Based on 3 answers
They are very reactive and their solution is powerful.
Edouard Ader profile photo
IBM Digital Analytics2.3
Based on 4 answers
Overall, the level of support is very good and I would say it is a strong asset of the solution. However, you can sometimes feel that there is a difference of level among the support team.
No photo available

Online Training

No score
No answers yet
No answers on this topic
IBM Digital Analytics7.1
Based on 2 answers
Online training is really great. One of the best assets that they have. Lots of great videos, pop quizzes at the end of each module. Fantastic. Other tools have similar features, but not as good.
No photo available

Implementation

No score
No answers yet
No answers on this topic
IBM Digital Analytics9.9
Based on 2 answers
See previous comment: reading and understanding the encyclopedic implementation guide is a must.
Timothy Ponce profile photo

Alternatives Considered

Benjamin Mercier profile photo
I feel that Google Analytics give you what you really need, without the hefty price tag. Along with giving you what you need, it is extremely more user friendly than IBM DA and can be easily learned by a multitude of people while still giving very significant information that will be useful in your reviews.
Nathaniel Guralski profile photo

Scalability

No score
No answers yet
No answers on this topic
IBM Digital Analytics9.0
Based on 1 answer
This solution can support large amount of data and transaction. The way that user management features are built, it shows it is meant for large organizations.
No photo available

Return on Investment

  • Reduce drop off
  • Increase conversion rate
  • More efficient management of the marketing campaigns
Benjamin Mercier profile photo
  • Digital Analytics is essential for reporting across web performance and marketing activities.
  • Although ROI is difficult to calculate for a web analytics tool, it has helped us drive business decisions that lead to increased ROI for marketing performance as well as a higher conversion rate on the website leading to higher revenue.
  • In particular, the Digital Recommendations solution has proved positive and has consistently returned positive ROIs for the majority of our clients, on average adding a lift of 5-10% in Sales.
No photo available

Pricing Details

AT Internet

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  per server calls consumption
Additional Pricing Details
Our different options are designed to scale and adapt to your needs : BUSINESS : Starting at 355€/MONTH No obligation Try for 1 month, for free! PREMIUM : Contact us for pricing details Free Trial: Available. Pricing model: Subscription.

IBM Digital Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details