What users are saying about
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Top Rated
69 Ratings
4 Ratings
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Score 7.4 out of 100

isolved

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Top Rated
69 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Likelihood to Recommend

AT&T Workforce Manager

AT&T Workforce Manager would be an exceptional product if it had enhanced capabilities such as electronic signatures and a customer database. The tracking features really helped out our office with payroll and dispatching.
Tammy Gutierrez | TrustRadius Reviewer

isolved

isolved is great for larger companies who want to have one program that can manage all of their payroll, human resources and time keeping needs in one. It flows together nicely and really does make everything more efficient. If you work for a small business you might not need or want all of the features that isolved provides, but I really think all businesses could benefit from a program like this.
Holly Anderson | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

AT&T Workforce Manager
isolved
8.5
Employee demographic data
AT&T Workforce Manager
isolved
9.8
Employment history
AT&T Workforce Manager
isolved
9.2
Job profiles and administration
AT&T Workforce Manager
isolved
7.9
Workflow for transfers, promotions, pay raises, etc.
AT&T Workforce Manager
isolved
8.9
Organizational charting
AT&T Workforce Manager
isolved
7.3
Organization and location management
AT&T Workforce Manager
isolved
7.9
Compliance data (COBRA, OSHA, etc.)
AT&T Workforce Manager
isolved
8.3

Payroll Management

AT&T Workforce Manager
isolved
8.8
Pay calculation
AT&T Workforce Manager
isolved
9.7
Support for external payroll vendors
AT&T Workforce Manager
isolved
8.2
Off-cycle/On-Demand payment
AT&T Workforce Manager
isolved
8.5
Benefit plan administration
AT&T Workforce Manager
isolved
8.9
Direct deposit files
AT&T Workforce Manager
isolved
9.6
Salary revision and increment management
AT&T Workforce Manager
isolved
8.2
Reimbursement management
AT&T Workforce Manager
isolved
8.4

Leave and Attendance Management

AT&T Workforce Manager
isolved
8.3
Approval workflow
AT&T Workforce Manager
isolved
8.0
Balance details
AT&T Workforce Manager
isolved
8.4
Annual carry-forward and encashment
AT&T Workforce Manager
isolved
8.4

Employee Self Service

AT&T Workforce Manager
isolved
8.9
View and generate pay and benefit information
AT&T Workforce Manager
isolved
9.4
Update personal information
AT&T Workforce Manager
isolved
9.6
View company policy documentation
AT&T Workforce Manager
isolved
8.4
Employee recognition
AT&T Workforce Manager
isolved
7.4
View job history
AT&T Workforce Manager
isolved
9.6

Asset Management

AT&T Workforce Manager
isolved
8.6
Tracking of all physical assets
AT&T Workforce Manager
isolved
8.6

HR Reporting

AT&T Workforce Manager
isolved
8.5
Report builder
AT&T Workforce Manager
isolved
8.6
Pre-built reports
AT&T Workforce Manager
isolved
8.5
Ability to combine HR data with external data
AT&T Workforce Manager
isolved
8.3

Onboarding

AT&T Workforce Manager
isolved
8.7
New hire portal
AT&T Workforce Manager
isolved
9.5
Manager tracking tools
AT&T Workforce Manager
isolved
8.0

Performance and Goals

AT&T Workforce Manager
isolved
8.2
Corporate goal setting
AT&T Workforce Manager
isolved
8.5
Individual goal setting
AT&T Workforce Manager
isolved
7.8
Line-of sight-visibility
AT&T Workforce Manager
isolved
8.2
Performance tracking
AT&T Workforce Manager
isolved
8.5

Performance Management

AT&T Workforce Manager
isolved
7.9
Performance plans
AT&T Workforce Manager
isolved
8.0
Performance improvement plans
AT&T Workforce Manager
isolved
7.9
Review status tracking
AT&T Workforce Manager
isolved
8.0
Review reminders
AT&T Workforce Manager
isolved
8.0
Multiple review frequency
AT&T Workforce Manager
isolved
7.8

Succession Planning

AT&T Workforce Manager
isolved
7.8
Create succession plans/pools
AT&T Workforce Manager
isolved
7.9
Candidate ranking
AT&T Workforce Manager
isolved
7.9
Candidate search
AT&T Workforce Manager
isolved
7.7
Candidate development
AT&T Workforce Manager
isolved
7.8

Recruiting / ATS

AT&T Workforce Manager
isolved
8.2
Job Requisition Management
AT&T Workforce Manager
isolved
7.9
Company Website Posting
AT&T Workforce Manager
isolved
8.3
Publish to Social Media
AT&T Workforce Manager
isolved
8.3
Job Search Site Posting
AT&T Workforce Manager
isolved
8.3
Duplicate Candidate Prevention
AT&T Workforce Manager
isolved
8.0
Applicant Tracking
AT&T Workforce Manager
isolved
7.7
Notifications and Alerts
AT&T Workforce Manager
isolved
8.6

Pros

AT&T Workforce Manager

  • Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
  • Intelligent tracking provides a location any time a user is moving or performs any action.
  • Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.
Anonymous | TrustRadius Reviewer

isolved

  • Flexibility. Schedule templates can be created at departmental level and managers can be made responsible for maintaining schedules rather than HR. Time entries can be edited on multiple levels (punches or total hours worked). New security groups can be easily added anytime.
  • Reporting Power. TimeForce provides a significant number of standard reports for HR, manager and audit purposes.
  • Import Utility. It is very easy to update the system with new employment-related data through by importing .csv documents through TF Import Utility.
Anonymous | TrustRadius Reviewer

Cons

AT&T Workforce Manager

  • It would not integrate with our business forms.
  • No contact data base
  • No inventory tracking
Tammy Gutierrez | TrustRadius Reviewer

isolved

  • Too much functionality for more basic usage. So many bells and whistles that implementing basic time and PTO tracking was more complicated than should be since everything was highly integrated.
  • PTO tracking was a little tricky. Had to manually go in an accrue PTO for employees after every pay period. Instances of PTO requests going through twice, perhaps by employee error, but not being able to easily clear out without deleting entire accrual and starting from scratch.
  • Reports did not come out cleanly. Could view them nicely within TimeForce but once exported to Excel they would lose all formatting and sometimes lose certain data columns.
  • Employee profiles needed to be set up in two different places with repeated data. Was tricky and not intuitive.
Thomas Brese | TrustRadius Reviewer

Likelihood to Renew

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 13 answers
I don't have a decision in whether to renew the license or not, however if I did I would strongly recommend renewing the license, unless there were a system that would sync up with our payroll program, then I would lean more to the other program simply from a biased standpoint of it being easier for my position.
Steven Houk | TrustRadius Reviewer

Usability

AT&T Workforce Manager

AT&T Workforce Manager 5.0
Based on 1 answer
AT&T Workforce Manager is pretty to look at, but it performs at a lower level than others of its category.
Tammy Gutierrez | TrustRadius Reviewer

isolved

isolved 8.2
Based on 4 answers
I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
Anonymous | TrustRadius Reviewer

Reliability and Availability

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 3 answers
Unless it is after 5pm, I am always able to connect with a representative for assistance
Melissa Gering | TrustRadius Reviewer

Performance

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

isolved

isolved 7.3
Based on 1 answer
Not too quickly. This could use some improvement maybe
Melissa Gering | TrustRadius Reviewer

Support Rating

AT&T Workforce Manager

AT&T Workforce Manager 9.6
Based on 3 answers
The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.
Anonymous | TrustRadius Reviewer

isolved

isolved 9.3
Based on 7 answers
Our agency used a 3rd party payroll vendor that was a partner of Infinisource iSolved so we didn't experience Infinisource iSolved support directly. However, our clients seemed to feel that the support was more than satisfactory. We never fielded complaints from them about their use of Infinisource iSolved or the service they received from it.
Meghan Elise Guffee | TrustRadius Reviewer

In-Person Training

AT&T Workforce Manager

No answers on this topic

isolved

I did not have in-person training
Melissa Gering | TrustRadius Reviewer

Online Training

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 1 answer
The help videos are great
Melissa Gering | TrustRadius Reviewer

Implementation Rating

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 10 answers
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AT&T Workforce Manager

AT&T Workforce Manager and Corrigo Field Service Mananger (FSM) have a lot of similar qualities. However, we decided to switch to Corrigo FSM because we were able to get electronic signatures and import our customer database. I liked the ease of movement within AT&T Workforce Manager better than that of Corrigo FSM. AT&T Workforce Manager is more aesthetically pleasing and easier to navigate.
Tammy Gutierrez | TrustRadius Reviewer

isolved

We have not used other Time and Attendance software except a scheduling system called Scheduler (Custom developed for our business). I haven't had the need to research other solutions as I have always been comfortable with the product itself as well as the support that you receive from QQest. Help is literally a phone call away and maintenance contracts are well worth the purchase price, especially in the even of an upgrade.
Anonymous | TrustRadius Reviewer

Scalability

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 2 answers
Works very well. No complaints.
Melissa Gering | TrustRadius Reviewer

Return on Investment

AT&T Workforce Manager

  • With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.
Anonymous | TrustRadius Reviewer

isolved

  • The ability for employees to punch in and out from their phones eliminates paper time sheets and allows us to process payroll remotely, improving our time and process.
  • Employees have access to their paystubs, which reduces the number of requests for copies when they need them.
Roger Buckley | TrustRadius Reviewer

Pricing Details

AT&T Workforce Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AT&T Workforce Manager Editions & Modules

Additional Pricing Details

isolved

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

isolved Editions & Modules

Edition
isolved$4.001
  1. Per Employee Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

AT&T Workforce Manager
7.2
isolved
8.0

Likelihood to Renew

AT&T Workforce Manager
isolved
8.2

Usability

AT&T Workforce Manager
5.0
isolved
8.2

Reliability and Availability

AT&T Workforce Manager
isolved
8.2

Performance

AT&T Workforce Manager
isolved
7.3

Support Rating

AT&T Workforce Manager
9.6
isolved
9.3

Online Training

AT&T Workforce Manager
isolved
8.2

Implementation Rating

AT&T Workforce Manager
isolved
8.2

Scalability

AT&T Workforce Manager
isolved
8.2

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