I wish I had made the move to iSolved years ago!
September 10, 2021

I wish I had made the move to iSolved years ago!

Vicki Burnett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

iSolved (modern)

Modules Used

  • Payroll

Overall Satisfaction with isolved

We use it for payroll. It is a more streamlined option for managing and creating our payroll each week and the support staff is outstanding.
  • Their knowledge when helping me redesign my payroll setup was fantastic.
  • The support teams have all been very knowledgeable and always quick to respond.
  • I would like to be able to retrieve an employee's check and make a correction if it is still prior to the cut-off time for submitting.
  • There are some report functions that I feel could be more user friendly
  • Being reliable - my old payroll company was often down or would lose my data.
  • Being able to reach someone by phone quickly (within an hour or so) without having to be forwarded repeatedly to finally reach a person who can address your problem.
  • Being confident that what I'm told by any iSolved employee is accurate (this was a problem for us with the previous company).
  • It has boosted my team's confidence in my leadership abilities - the old system's repeated failures made me look incompetent!
  • I spend less time creating each payroll and I am not wasting countless hours on the phone trying to reach a representative to help or fix something. The return on my time is worth every penny.
I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.

Do you think isolved delivers good value for the price?

Yes

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

Yes

Did implementation of isolved go as expected?

Yes

Would you buy isolved again?

Yes

It is well suited to a company such as mine which has a complicated payroll such as mine. I have several types of employees and each has a different set of pay options in addition to their base pay.

isolved Feature Ratings

Employee demographic data
9
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated