102 Ratings
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Score 6.9 out of 101
157 Ratings
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Score 7.2 out of 101

Likelihood to Recommend

Oracle ATG

I would say that Oracle ATG Web Commerce is most likely better suited for companies that have a wide selection of products online as well as a customer base that is robust enough to justify this software. We were managing several stores and so we needed this software to create an atmosphere of quick and efficient searching from customers as well as some sort of guidance for products that they would like based on their searches
Joseph R. Sweeney profile photo

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.
No photo available

Feature Rating Comparison

Online Storefront

Oracle ATG
8.1
Magento Commerce, part of Adobe Commerce Cloud
6.9
Product catalog & listings
Oracle ATG
8.0
Magento Commerce, part of Adobe Commerce Cloud
7.7
Product management
Oracle ATG
8.4
Magento Commerce, part of Adobe Commerce Cloud
7.4
Bulk product upload
Oracle ATG
6.9
Magento Commerce, part of Adobe Commerce Cloud
6.8
Branding
Oracle ATG
8.6
Magento Commerce, part of Adobe Commerce Cloud
6.9
Mobile storefront
Oracle ATG
6.9
Magento Commerce, part of Adobe Commerce Cloud
6.7
Product variations
Oracle ATG
8.0
Magento Commerce, part of Adobe Commerce Cloud
7.1
Website integration
Oracle ATG
8.4
Magento Commerce, part of Adobe Commerce Cloud
6.8
Visual customization
Oracle ATG
9.4
Magento Commerce, part of Adobe Commerce Cloud
6.5
CMS
Oracle ATG
7.9
Magento Commerce, part of Adobe Commerce Cloud
6.2

Online Shopping Cart

Oracle ATG
7.7
Magento Commerce, part of Adobe Commerce Cloud
6.1
Abandoned cart recovery
Oracle ATG
7.8
Magento Commerce, part of Adobe Commerce Cloud
5.8
Checkout user experience
Oracle ATG
7.6
Magento Commerce, part of Adobe Commerce Cloud
6.4

Online Payment System

Oracle ATG
7.7
Magento Commerce, part of Adobe Commerce Cloud
6.9
eCommerce security
Oracle ATG
7.7
Magento Commerce, part of Adobe Commerce Cloud
6.9

eCommerce Marketing

Oracle ATG
7.2
Magento Commerce, part of Adobe Commerce Cloud
6.9
Promotions & discounts
Oracle ATG
7.8
Magento Commerce, part of Adobe Commerce Cloud
7.4
Personalized recommendations
Oracle ATG
7.1
Magento Commerce, part of Adobe Commerce Cloud
6.4
SEO
Oracle ATG
6.6
Magento Commerce, part of Adobe Commerce Cloud
6.9

eCommerce Business Management

Oracle ATG
7.8
Magento Commerce, part of Adobe Commerce Cloud
7.1
Multi-site management
Oracle ATG
8.8
Magento Commerce, part of Adobe Commerce Cloud
7.6
Order processing
Oracle ATG
8.2
Magento Commerce, part of Adobe Commerce Cloud
7.4
Inventory management
Oracle ATG
6.3
Magento Commerce, part of Adobe Commerce Cloud
6.9
Shipping
Oracle ATG
7.1
Magento Commerce, part of Adobe Commerce Cloud
6.4
Custom functionality
Oracle ATG
8.6
Magento Commerce, part of Adobe Commerce Cloud
7.2

Pros

Oracle ATG

  • The product allows you to customize/personalize the eCommerce experience for each user.
  • It lets you load different catalogs and/or prices for different customers.
  • It allows sales staff to log in to their own accounts and "impersonate" a customer account to gain access to their order history, place an order on their behalf, etc.
No photo available

Magento Commerce, part of Adobe Commerce Cloud

  • Highly flexible with open source code make expanding capabilities and customizing experiences virtually limitless
  • Huge community of developers and extensions to solve problems and provide support
  • Great set of out of the box features that provide a foundation for a best in class web experience
Jeff McRitchie profile photo

Cons

Oracle ATG

  • The schema design within ATG is poor. It does not follow accepted standards. For example, column naming is inconsistent and generalized, with multiple (unrelated) tables using column names like "ID" as primary/foreign keys. This is a barrier to an intuitive understanding of the schema. Out of the box, the schema is missing many important foreign key relationships. In fact, the publishing schema explicitly prohibits FK relationships, causing data inconsistencies when ATG's black-box algorithms fail. We've built an impressive arsenal of custom scripts specifically for handling the many exceptions and orphan conditions that arise from this design practice.
  • The job scheduler is poorly designed. It uses a database table to manage message queueing. The processes flows as follows: Messages are inserted into a table. Then, a scheduled process selects messages, applies them, updates the message row on success/failure, then goes back and looks for messages that are "complete" in order to delete them. It performs this in a serialized loop that is inefficient and heavy on database resources. There are far better ways for processing message queues than trying to leverage a database.
Sean Scott profile photo

Magento Commerce, part of Adobe Commerce Cloud

  • The Magento admin is not as user-friendly has other e-commerce platforms, and this is why I never recommend it for smaller ecommerce stores.
  • You absolutely need a skilled developer to customize and extend Magento. A skilled developer can make Magento amazing, but if you're looking for a DIY website option, Magento will frustrate you.
  • Magento takes a lot of server resources, so you will not be able to run on it a shared hosting account. You will need a dedicated server for it.
No photo available

Likelihood to Renew

Oracle ATG

No score
No answers yet
No answers on this topic

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.8
Based on 8 answers
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Christian Kern profile photo

Usability

Oracle ATG

No score
No answers yet
No answers on this topic

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
No photo available

Support

Oracle ATG

No score
No answers yet
No answers on this topic

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 1 answer
The technical service was impeccable. They were on point and were very knowledgeable.
No photo available

Online Training

Oracle ATG

No score
No answers yet
No answers on this topic

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
Great value for an flexible, open source platform.
No photo available

Alternatives Considered

Oracle ATG

Hibernate and JSF are both good, but for setting up and running an eCommerce system, you will need to start to build the site from scratch. ATG will allow a company to accomplish this task faster and it has a good and powerful framework to support the site.
Jane Peng profile photo

Magento Commerce, part of Adobe Commerce Cloud

I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the purchasing process (even if to just give an opinion), I would have not recommended going this route and would have preferred to manage it all in-house with our more limited resources and getting an easier-to-use platform instead
Steffany Winkelmann profile photo

Return on Investment

Oracle ATG

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney profile photo

Magento Commerce, part of Adobe Commerce Cloud

  • Magento has provided our primary platform for our eCommerce Business over the last four years. It has its limitations, but have been reliable. We have no immediate plans to move off of Magento.
  • If and when we decide to launch the 4th domain and intend to produce a more personalized or customizable user-experience, we may search for a platform that supports a wider variety of visual and custom options "out of the box".
Zach Shelley profile photo

Pricing Details

Oracle ATG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Magento Commerce, part of Adobe Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oracle ATG
6.7
Magento Commerce, part of Adobe Commerce Cloud
6.9

Likelihood to Renew

Oracle ATG
Magento Commerce, part of Adobe Commerce Cloud
9.8

Usability

Oracle ATG
Magento Commerce, part of Adobe Commerce Cloud
9.0

Reliability and Availability

Oracle ATG
Magento Commerce, part of Adobe Commerce Cloud
10.0

Performance

Oracle ATG
Magento Commerce, part of Adobe Commerce Cloud
9.0

Support

Oracle ATG
Magento Commerce, part of Adobe Commerce Cloud
8.0

Online Training

Oracle ATG
Magento Commerce, part of Adobe Commerce Cloud
8.0

Implementation

Oracle ATG
Magento Commerce, part of Adobe Commerce Cloud
8.0

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