What users are saying about

athenaCollector vs Prime Suite EHR

athenaCollector
4 Ratings
Prime Suite EHR
4 Ratings

athenaCollector

4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Based on 4 reviews and ratings

Prime Suite EHR

4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Based on 4 reviews and ratings

Feature Set Ratings

    Billing and Claims Management

    athenaCollector

    Feature Set Not Supported
    N/A
    8.0

    Prime Suite EHR

    80%
    Prime Suite EHR ranks higher in 1/1 features
    Prime Suite EHR ranks higher in 1/1 features

    Coding

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Patient Scheduling

    athenaCollector

    Feature Set Not Supported
    N/A
    10.0

    Prime Suite EHR

    100%
    Prime Suite EHR ranks higher in 2/2 features
    Prime Suite EHR ranks higher in 2/2 features

    Automated appointment reminders

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Multi-location support

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Electronic Medical Records

    athenaCollector

    Feature Set Not Supported
    N/A
    6.6

    Prime Suite EHR

    66%
    Prime Suite EHR ranks higher in 6/6 features
    Prime Suite EHR ranks higher in 6/6 features

    Charting / document management

    N/A
    0 Ratings
    7.8
    78%
    3 Ratings

    Templates

    N/A
    0 Ratings
    6.7
    67%
    3 Ratings

    Patient portal

    N/A
    0 Ratings
    7.9
    79%
    3 Ratings

    Mobile/tablet support

    N/A
    0 Ratings
    3.1
    31%
    2 Ratings

    Integration with other EMR and PM systems

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    E-prescribing

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Medical Security and Privacy

    athenaCollector

    Feature Set Not Supported
    N/A
    9.8

    Prime Suite EHR

    98%
    Prime Suite EHR ranks higher in 4/4 features
    Prime Suite EHR ranks higher in 4/4 features

    HIPAA compliance

    N/A
    0 Ratings
    9.6
    96%
    6 Ratings

    Role-based permission levels

    N/A
    0 Ratings
    9.6
    96%
    3 Ratings

    Data backups and redundancy

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Local mode / networking failsafe

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Workflow and Scale

    athenaCollector

    Feature Set Not Supported
    N/A
    9.6

    Prime Suite EHR

    96%
    Prime Suite EHR ranks higher in 3/3 features
    Prime Suite EHR ranks higher in 3/3 features

    Task tracking

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Specialty-specific workflows

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Multi-office / multi-physician capabilities

    N/A
    0 Ratings
    8.9
    89%
    3 Ratings

    Attribute Ratings

    • athenaCollector is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    athenaCollector

    90%
    1 Rating
    5.6

    Prime Suite EHR

    56%
    3 Ratings

    Likelihood to Recommend

    athenaCollector

    athenaCollector would be well suited for smaller practices. It is well suited for larger practices, however some turn around time/system maintenance becomes more challenging. The product is well suited for a fast paced work environment. Ease of use of the system makes it easy to navigate and not get lost.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Prime Suite EHR

    PrimeSuite is great for a practice that has knowledgeable billing staff and a hands-on approach to billing; it is not ideal for those who need something more automated. You can customize PrimeSuite to prevent posting errors at charge entry and to catch some common mistakes. However, these must be set up by someone who knows what those errors are, and as payers change their requirements, they must be updated.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 3 answers on this topic

    Pros

    athenaCollector

    • Ease of scheduling appointments, checking patients in, and entering charges.
    • The system is very user friendly and navigation throughout the system is not complicated.
    • Reporting tools are setup in a format that the average user can use.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Prime Suite EHR

    • It is a trusty software that does not crash or glitch very often
    • It is very secure
    • I can use it from different locations

    Read full review

    Andrew McClean | TrustRadius Reviewer
    Andrew McClean
    View all 3 answers on this topic

    Cons

    athenaCollector

    • Reporting for payer contract variances is weak for an organization as large as ours.
    • Custom report development can get pricey and take some time to develop.
    • A few of the spin-off products, such as the Dashboards, are not as customizable as our organization had hoped they would be.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Prime Suite EHR

    • Speed, it continues getting slower and slower with each new upgrade.
    • Prime Suite does not use the screen space very effectively. On larger monitors with higher resolution, there is a LOT of wasted space.
    • Strange errors pop up that give little to no useful information about what the issue is, and the typical response from support is to uninstall and reinstall the programs on the workstation.

    Read full review

    David Judice | TrustRadius Reviewer
    David Judice
    View all 3 answers on this topic

    Pricing Details

    athenaCollector

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Prime Suite EHR

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    —

    Alternatives Considered

    athenaCollector

    The ease of use is far superior than any other similar billing systems product I have used. Navigation throughout the system is very self explanatory. Training time on this system is 1-3 days depending on users role (prior to additional on the job training within the system specific to the users role). Other systems have had software training for a week or more.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Prime Suite EHR

    I liked PracticeAdmin for the way it showed key metrics and the simplicity of the software. However, you get what you pay for, and PrimeSuite has so much more functionality than PracticeAdmin ever did. I prefer the reporting, the options available in setup, just the overall customization you can do with PrimeSuite to that of other platforms.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 3 answers on this topic

    Add comparison