What users are saying about
40 Ratings
53 Ratings
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Score 7.8 out of 100
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Feature Set Ratings

  • Grow.com ranks higher in 4 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Data Discovery and Visualization

BI Standard Reporting

6.0

Chartio (discontinued)

60%
8.5

Grow.com

85%
Grow.com ranks higher in 2/3 features

Pixel Perfect reports

3.6
36%
14 Ratings
N/A
0 Ratings

Customizable dashboards

7.7
77%
18 Ratings
8.5
85%
32 Ratings

Report Formatting Templates

6.7
67%
14 Ratings
8.5
85%
25 Ratings

Ad-hoc Reporting

5.7

Chartio (discontinued)

57%
7.9

Grow.com

79%
Grow.com ranks higher in 3/4 features

Drill-down analysis

6.9
69%
13 Ratings
7.9
79%
27 Ratings

Formatting capabilities

6.1
61%
12 Ratings
7.6
76%
28 Ratings

Integration with R or other statistical packages

3.1
31%
5 Ratings
N/A
0 Ratings

Report sharing and collaboration

6.5
65%
13 Ratings
8.2
82%
30 Ratings

Report Output and Scheduling

3.4

Chartio (discontinued)

34%
7.8

Grow.com

78%
Grow.com ranks higher in 3/4 features

Publish to Web

2.7
27%
9 Ratings
7.7
77%
25 Ratings

Publish to PDF

6.1
61%
17 Ratings
7.7
77%
25 Ratings

Report Versioning

2.0
20%
5 Ratings
N/A
0 Ratings

Report Delivery Scheduling

2.7
27%
12 Ratings
8.2
82%
25 Ratings

Data Discovery and Visualization

7.5

Chartio (discontinued)

75%
7.6

Grow.com

76%
Grow.com ranks higher in 2/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

7.2
72%
15 Ratings
7.3
73%
24 Ratings

Location Analytics / Geographic Visualization

7.2
72%
12 Ratings
7.8
78%
23 Ratings

Predictive Analytics

8.0
80%
3 Ratings
N/A
0 Ratings

Access Control and Security

Chartio (discontinued)

Feature Set Not Supported
N/A
7.9

Grow.com

79%
Grow.com ranks higher in 4/4 features

Multi-User Support (named login)

N/A
0 Ratings
8.0
80%
31 Ratings

Role-Based Security Model

N/A
0 Ratings
8.2
82%
25 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

N/A
0 Ratings
7.5
75%
25 Ratings

Single Sign-On (SSO)

N/A
0 Ratings
7.8
78%
17 Ratings

Mobile Capabilities

Chartio (discontinued)

Feature Set Not Supported
N/A
7.8

Grow.com

78%
Grow.com ranks higher in 3/3 features

Responsive Design for Web Access

N/A
0 Ratings
8.0
80%
26 Ratings

Mobile Application

N/A
0 Ratings
7.4
74%
28 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

N/A
0 Ratings
8.4
84%
19 Ratings

Application Program Interfaces (APIs) / Embedding

Chartio (discontinued)

Feature Set Not Supported
N/A
7.4

Grow.com

74%
Grow.com ranks higher in 1/1 features

REST API

N/A
0 Ratings
7.4
74%
20 Ratings

Attribute Ratings

  • Chartio (discontinued) is rated higher in 1 area: Usability
  • Grow.com is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Chartio (discontinued)

80%
30 Ratings
8.6

Grow.com

86%
32 Ratings

Likelihood to Renew

8.0

Chartio (discontinued)

80%
24 Ratings

Grow.com

N/A
0 Ratings

Usability

7.6

Chartio (discontinued)

76%
6 Ratings
7.4

Grow.com

74%
6 Ratings

Availability

8.6

Chartio (discontinued)

86%
4 Ratings

Grow.com

N/A
0 Ratings

Performance

7.3

Chartio (discontinued)

73%
2 Ratings

Grow.com

N/A
0 Ratings

Support Rating

Chartio (discontinued)

N/A
0 Ratings
9.5

Grow.com

95%
6 Ratings

Online Training

8.2

Chartio (discontinued)

82%
1 Rating

Grow.com

N/A
0 Ratings

Implementation Rating

7.3

Chartio (discontinued)

73%
2 Ratings

Grow.com

N/A
0 Ratings

Product Scalability

6.8

Chartio (discontinued)

68%
2 Ratings

Grow.com

N/A
0 Ratings

Likelihood to Recommend

Atlassian

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Read full review

Epicor Software

Grow.com is well suited if you have a lot of data or client data to manage. If you do not have tons of data, there are other options out there that are a bit more simple and easy to use and a better price.
Read full review

Pros

Atlassian

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Read full review

Epicor Software

  • I love the fact that you have a team of developers who can help me build metrics or fix metrics that I do not create properly. I had to learn SQL in order to really build the metrics that mattered, which was a lot of fun, but resulted in many broken metrics. The vendor's team was great in responding to me requests for help!
  • Really, really appreciate the fact that Grow has SQL formulas to reference when building metrics. Again, as a novice, this accelerated my ability to learn and not have to leave your site and resources and stay within the Grow web properties.
  • Great account managers who check in regularly and are willing to help out whenever needed.
Read full review

Cons

Atlassian

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Read full review

Epicor Software

  • There are basic labeling issues with some of the graph types. Wish there was more customizability here, especially on complex graphs.
  • Could help more with analysis of data and trends, but that's going into full-fledged BI territory.
  • The functionality of being able to snapshot data isn't quite there.
Read full review

Pricing Details

Chartio (discontinued)

Starting Price

$0

Editions & Modules

Chartio (discontinued) editions and modules pricing
EditionModules
Starter401
Professional602
OrganizationContact sales team3

Footnotes

  1. per user/per month
  2. per user/per month
  3. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Grow.com

Starting Price

Editions & Modules

Grow.com editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required

    Additional Details

    Likelihood to Renew

    Atlassian

    Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
    Read full review

    Epicor Software

    No answers on this topic

    Usability

    Atlassian

    I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
    Read full review

    Epicor Software

    Grow.com is structured in [...] such a way that it is easy to get started for individuals that known SQL. For individuals that are not as well versed at SQL, the learning curve is much steeper. In such cases, it would be better for users to learn SQL and then go for data visualization with Grow.com.
    Read full review

    Support Rating

    Atlassian

    No answers on this topic

    Epicor Software

    If there is one area that Grow.com excel[s] upon much better than other data visualization tools, it is Grow.com's customer/tech support. Grow.com responds much quicker and does a better job of getting to a solution [than] any other business intelligence tool on the market. The support staff gets the big picture [...] and knows how to help.
    Read full review

    Online Training

    Atlassian

    I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
    Read full review

    Epicor Software

    No answers on this topic

    Alternatives Considered

    Atlassian

    Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
    Read full review

    Epicor Software

    Grow doesn't have as many advanced analytics features and other capabilities as some other 'dashboard' platforms on the market. Simply, if you want a tool for internal use only that has high-level analytics capabilities (regressions, completely custom visualizations, modeling), Grow probably isn't the platform for you. To put it another way, if you have a team of data engineers and scientists doing complex analysis, Grow might not make the most sense. However, if you understand the value of data/visualization/dashboards, but lack some of those skillsets in your company, Grow might be the perfect fit. Not only is it incredibly scalable and reasonably priced compared to other market solutions, but their transform capabilities really stand out. They have many native data transformations that mimic SQL coding of a dataset, without requiring any knowledge of SQL. They've converted these transformations to easy-to-use tools in the platform, which are perfect for the less-technical user.
    Read full review

    Scalability

    Atlassian

    Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
    Read full review

    Epicor Software

    No answers on this topic

    Return on Investment

    Atlassian

    No answers on this topic

    Epicor Software

    • Grow.com has been a positive ROI in that it has improved management communication and discussion.
    • Grow.com has been a positive ROI in that it has improved coordination among individuals at the same business.
    • Grow.com has sometimes been a negative ROI for entities that don't change their behavior to use the software the best way.
    Read full review

    Screenshots

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