What users are saying about
10 Ratings
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Top Rated
197 Ratings
10 Ratings
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Score 6.9 out of 100

Cisco Secure Access by Duo

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Top Rated
197 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Atlassian Crowd

For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
Anonymous | TrustRadius Reviewer

Cisco Secure Access by Duo

Cisco Secure Access for Duo is an excellent solution for various applications, groups, divisions, and businesses. It covers and protects cloud-based multi-factor authentication and security. So we never have to worry about someone stealing our data or trying to hack into our servers using one of our employees' email accounts. Unbelievably, this program has brought us peace of mind. Duo has a good reliability record. It is more expensive than competitors, but the ease of use is unbeatable.
Md Tuhin Sarker | TrustRadius Reviewer

Pros

Atlassian Crowd

  • It is very easy for users to create tickets
  • Standing up atlassian crowd is a breeze
  • Not having to manage any hardware infrastructure is great
Anonymous | TrustRadius Reviewer

Cisco Secure Access by Duo

  • It integrates very well with multiple products such as M365 and VMware
  • It allows for multiple security options including hardware tokens and a phone app
  • If users are locked out for whatever reason, it's easy to get them up and running again with the Duo admin dashboard
James Heiney | TrustRadius Reviewer

Cons

Atlassian Crowd

  • Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd.
  • Linux support was there as it was built mostly to support Windows based systems
  • Documentation was supported but most issues we had required us to contact Atlassian support.
Craig Lockley | TrustRadius Reviewer

Cisco Secure Access by Duo

  • An extra step to configure when setting up with things like O365 products whereas the native client would have been easier.
  • At the time of implementation it did not integrate with the rest of the cisco security suite.
  • Documentation was light or lacking for any lesser known products.
  • Had to configure ManageEngine as a "generic app" when doing SSO. Really need to build out the prebuilt app's base quicker for us lazy IT people.
Ryan Lee | TrustRadius Reviewer

Likelihood to Renew

Atlassian Crowd

No score
No answers yet
No answers on this topic

Cisco Secure Access by Duo

Cisco Secure Access by Duo 9.1
Based on 1 answer
It’s best in class
Anonymous | TrustRadius Reviewer

Usability

Atlassian Crowd

No score
No answers yet
No answers on this topic

Cisco Secure Access by Duo

Cisco Secure Access by Duo 9.0
Based on 65 answers
Absolutely, Duo / Cisco Secure Access, by Duo's usability is very well on both [the] admin side and [the] user side. Beginning from the purchase to deployment, Duo / Cisco Secure Access, by Duo has been an unproblematic product. End users quickly grasped it thanks to Cisco's mobile app compatible with any mobile device. Also, they provide MFA dongles for users who [do] not want to carry a mobile phone in a clean lab environment.
Christopher J Evans | TrustRadius Reviewer

Support Rating

Atlassian Crowd

Atlassian Crowd 9.0
Based on 2 answers
Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
Anonymous | TrustRadius Reviewer

Cisco Secure Access by Duo

Cisco Secure Access by Duo 9.0
Based on 99 answers
Most of my support has come from the pre-sales side, as I haven't done much with post-sales support. The engineer was helpful, though it would have been even better if he had more production experience. Hopefully the backing by Cisco will give Duo support the deep bench that one would expect out of Cisco.
Anonymous | TrustRadius Reviewer

Implementation Rating

Atlassian Crowd

No score
No answers yet
No answers on this topic

Cisco Secure Access by Duo

Cisco Secure Access by Duo 9.1
Based on 1 answer
Rich documentation was provided by Duo team.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Atlassian Crowd

These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
Anonymous | TrustRadius Reviewer

Cisco Secure Access by Duo

I think that Duo is better than SecureAuth because the interface is better. I like the usability better and I like the design and functionality better. I wasn't involved in the selection process and initially didn't want to make the switch because I had heard some complaints about Duo but now that I have used it for a couple of years I would definitely say it is better than what I was using.
Randy Palmer | TrustRadius Reviewer

Return on Investment

Atlassian Crowd

  • New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
  • The positives are always with the end user, which I have to say, Crowd was able to accomplish.
Craig Lockley | TrustRadius Reviewer

Cisco Secure Access by Duo

  • Duo Security has been a positive ROI in that it has prevented unwarranted access to confidential information.
  • Duo Security has been a positive ROI in that it keeps me informed of what's going on with my devices.
  • Duo Security has been a negative ROI in that it costs money that I'm not sure is well spent all of the time.
Thomas Young | TrustRadius Reviewer

Pricing Details

Atlassian Crowd

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Atlassian Crowd Editions & Modules

Additional Pricing Details

Cisco Secure Access by Duo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$3 Per User Per Month

Cisco Secure Access by Duo Editions & Modules

Edition
MFA$3.001
Access$6.001
Beyond$9.001
  1. Per User Per Month
Additional Pricing Details

Add comparison