Atlassian Crowd vs. The Okta Identity Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Crowd
Score 6.9 out of 10
N/A
Atlassian Crowd is a single sign-on (SSO) solution from Australian-headquartered software company Atlassian.N/A
The Okta Identity Cloud
Score 8.9 out of 10
N/A
Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.
$0
per month per user
Pricing
Atlassian CrowdThe Okta Identity Cloud
Editions & Modules
No answers on this topic
Single Sign on
$2.00
Per User Per Month
Multi Factor Authentication
$3.00
Per User Per Month
Single Sign on Adaptive
$5.00
Per User Per Month
Multi Factor Authentication Adaptive
$6.00
Per User Per Month
Offerings
Pricing Offerings
Atlassian CrowdThe Okta Identity Cloud
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBrowse products and price points that make the most sense for your organization on our website.
More Pricing Information
Community Pulse
Atlassian CrowdThe Okta Identity Cloud
Considered Both Products
Atlassian Crowd
Chose Atlassian Crowd
Atlassian Crowd is just much easier to set up, plus most of our systems we use are from Atlassian, they work with Atlassian Crowd out of the box without much effort, so it ended up being the natural choice for us.
The Okta Identity Cloud

No answer on this topic

Top Pros
Top Cons
Features
Atlassian CrowdThe Okta Identity Cloud
Identity Management
Comparison of Identity Management features of Product A and Product B
Atlassian Crowd
-
Ratings
The Okta Identity Cloud
8.9
155 Ratings
9% above category average
ID-Management Access Control00 Ratings9.1143 Ratings
ID Management Single-Sign On (SSO)00 Ratings9.6151 Ratings
Multi-Factor Authentication00 Ratings9.2141 Ratings
Password Management00 Ratings8.8137 Ratings
Account Provisioning and De-provisioning00 Ratings8.9128 Ratings
ID Management Workflow Automation00 Ratings8.278 Ratings
ID Risk Management00 Ratings8.4105 Ratings
Best Alternatives
Atlassian CrowdThe Okta Identity Cloud
Small Businesses
Dashlane
Dashlane
Score 9.2 out of 10
Dashlane
Dashlane
Score 9.2 out of 10
Medium-sized Companies
OneLogin by One Identity
OneLogin by One Identity
Score 9.5 out of 10
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Enterprises
OneLogin by One Identity
OneLogin by One Identity
Score 9.5 out of 10
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
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User Ratings
Atlassian CrowdThe Okta Identity Cloud
Likelihood to Recommend
8.0
(3 ratings)
9.0
(197 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(18 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Availability
-
(0 ratings)
10.0
(3 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.0
(1 ratings)
8.1
(12 ratings)
Online Training
-
(0 ratings)
1.0
(1 ratings)
Configurability
-
(0 ratings)
8.9
(50 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Atlassian CrowdThe Okta Identity Cloud
Likelihood to Recommend
Atlassian
For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
Read full review
Okta
I would definitely suggest this tool to my colleagues. When it comes to single sign to integrate all our applications under one umbrella, this will be the tool to go for sure. In our company, when we were moving our applications to the cloud one by one, we wanted one tool that could serve as a platform for all the applications with one password and with enhanced multi factor authentication and we choose The Okta Identity Cloud. When it comes to SAP, integration with The Okta Identity Cloud was a little tedious.
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Pros
Atlassian
  • It is very easy for users to create tickets
  • Standing up atlassian crowd is a breeze
  • Not having to manage any hardware infrastructure is great
Read full review
Okta
  • RBAC is simple, straight forward and easy to manage
  • Integrations of Social Login are simple to configure and the Auth0 documentation shows step by step how to configure it
  • Rules/Hooks provide customization to the Auth0 flow, making it a great solution to define how we allow our users to login into our applications
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Cons
Atlassian
  • Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd.
  • Linux support was there as it was built mostly to support Windows based systems
  • Documentation was supported but most issues we had required us to contact Atlassian support.
Read full review
Okta
  • The user interface of Okta is basic and needs improvement. There's some learning curve for new users.
  • One time integration effort is high for the initial setup. Took us around 3 weeks.
  • Okta times out pretty quick making us login multiple times in the day.
Read full review
Likelihood to Renew
Atlassian
No answers on this topic
Okta
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
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Usability
Atlassian
No answers on this topic
Okta
Some of its features are great and some are slightly complex and not easy without vendor support.
Read full review
Reliability and Availability
Atlassian
No answers on this topic
Okta
The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
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Performance
Atlassian
No answers on this topic
Okta
The Okta Identity Cloud performance is very good and there is never any reports from the user community or from the IT administrative team of slow response or sluggishness. In addition, integrations with other systems does not slow them down and everything works seamlessly. The only other feedback is that once in a while there is a slight delay in receiving a second factor on a mobile device but this is likely due to a phone endpoint issue and not the The Okta Identity Cloud service.
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Support Rating
Atlassian
Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
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Okta
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
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Alternatives Considered
Atlassian
These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
Read full review
Okta
Okta was the most expensive choise between than, but still our best bet. This was caused because they were able to integrate with 90% of our software without any headache and 10% with some studies - this work would be higher and requires more working hours from our engineers if we opted to their competitors.
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Scalability
Atlassian
No answers on this topic
Okta
Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
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Return on Investment
Atlassian
  • New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
  • The positives are always with the end user, which I have to say, Crowd was able to accomplish.
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Okta
  • Customer experience has been a big win for us. Extremely minimal issues reported.
  • We did not have a PAM in place at all until The Okta Identity Cloud
  • Relatively easy to deploy. No major downtimes to deploy was a nice bonus.
Read full review
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