What users are saying about
452 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 452 reviews and ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 12 reviews and ratings
Feature Set Ratings
- Zenhub ranks higher in 1 feature set: Professional Services Automation
- Atlassian Jira Align and Zenhub are tied in 1 feature set: Project Management
Project Management

7.9
Atlassian Jira Align
79%

7.9
Zenhub
79%
Zenhub ranks higher in 8/14 features
Zenhub ranks higher in 8/14 features
Task Management

9.1
91%
23 Ratings

9.9
99%
5 Ratings
Resource Management

8.0
80%
23 Ratings

7.3
73%
4 Ratings
Gantt Charts

7.5
75%
16 Ratings

N/A
0 Ratings
Scheduling

8.2
82%
19 Ratings

9.1
91%
3 Ratings
Workflow Automation

7.2
72%
17 Ratings

6.4
64%
2 Ratings
Team Collaboration

9.3
93%
23 Ratings

9.9
99%
5 Ratings
Support for Agile Methodology

9.4
94%
21 Ratings

10.0
100%
5 Ratings
Support for Waterfall Methodology

6.2
62%
14 Ratings

1.0
10%
1 Rating
Document Management

7.3
73%
19 Ratings

5.4
54%
3 Ratings
Email integration

7.7
77%
19 Ratings

8.3
83%
3 Ratings
Mobile Access

6.5
65%
16 Ratings

7.9
79%
3 Ratings
Timesheet Tracking

8.3
83%
17 Ratings

10.0
100%
1 Rating
Change request and Case Management

8.5
85%
20 Ratings

9.7
97%
2 Ratings
Budget and Expense Management

8.0
80%
12 Ratings

N/A
0 Ratings
Professional Services Automation

8.0
Atlassian Jira Align
80%

9.0
Zenhub
90%
Atlassian Jira Align ranks higher in 3/4 features
Atlassian Jira Align ranks higher in 3/4 features
Quotes/estimates

8.3
83%
13 Ratings

10.0
100%
1 Rating
Invoicing

7.2
72%
13 Ratings

N/A
0 Ratings
Project & financial reporting

8.5
85%
15 Ratings

8.0
80%
1 Rating
Integration with accounting software

7.9
79%
9 Ratings

N/A
0 Ratings
Attribute Ratings
- Atlassian Jira Align is rated higher in 1 area: Likelihood to Recommend
- Zenhub is rated higher in 2 areas: Usability, Support Rating
Likelihood to Recommend

8.7
Atlassian Jira Align
87%
23 Ratings

8.2
Zenhub
82%
5 Ratings
Likelihood to Renew

9.5
Atlassian Jira Align
95%
2 Ratings

Zenhub
N/A
0 Ratings
Usability

6.9
Atlassian Jira Align
69%
2 Ratings

9.0
Zenhub
90%
2 Ratings
Support Rating

7.1
Atlassian Jira Align
71%
21 Ratings

8.3
Zenhub
83%
4 Ratings
Implementation Rating

10.0
Atlassian Jira Align
100%
1 Rating

Zenhub
N/A
0 Ratings
Likelihood to Recommend
Atlassian Jira Align
Jira is the tool I use to oversee projects, allocate tasks to engineers, and monitor overall development. The openness and access that Jira offers are necessary for many teams. Jira ensures that no issue is overlooked and that everyone has access to the full picture of the processes they are involved in. In fact, team members are able to connect, share ideas, and attach crucial documents while receiving immediate updates on topics that are of interest to them.
Product Manager
The Health LyncHealth, Wellness and Fitness, 11-50 employees
Zenhub
If you have more than 2 developers this thing is basically a requirement within github to manage sprints if you use agile methodology. Why use a different website entirely when you can run your entire board right from github itself? I've tried other solutions but basing everything on github issues makes it so no duplicate work has to take place. If the UX quirks and mobile were fixed this would be 10/10 for me!If you're only one or two devs on a team it may be overkill to use, but if you're going to scale it's better to put the process in early.
Co-Founder/Product
RouteThisComputer Software, 11-50 employees
Pros
Atlassian Jira Align
- Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
- Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
- Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
- Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
- Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
- Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
- So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
- Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Enterprise Agile Coach
Tata Consultancy ServicesInformation Technology and Services, 10,001+ employees
Zenhub
- Integration with GitHub.
- Great Kanban board functionality.
Director of Software Development
Museum of the BibleMuseums & Institutions, 201-500 employees
Cons
Atlassian Jira Align
- The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
- The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
- The interface on some smaller portions of the software are sometimes difficult to understand.
Vice President of Research, Neuroscientist
SPARK NeuroResearch, 11-50 employees
Zenhub
- The software seems to at times have hiccups, and is not accessible
- The software sometimes throws errors that it can't do something, or save, and you can't determine why, and typically need to start over
- The admin type functions/entering values, codes, projects, releases, those sorts of things, do not seem to be logically located
Director - Strategic Project Delivery
Holman Strategic VenturesTransportation/Trucking/Railroad, 5001-10,000 employees
Pricing Details
Atlassian Jira Align
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 per year
Atlassian Jira Align Editions & Modules
Edition
Starting Price | $27,000.001 |
---|---|
Maximum Price | $3,987,600.001 |
- per year
Additional Pricing Details
—Zenhub
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$8.33 per month per user
Zenhub Editions & Modules
On-premise Edition
Free | $0 |
---|---|
Growth | 8.332 |
Enterprise | 12.452 |
- none
- per month per user
SaaS Edition
Growth | 8.331 |
---|---|
Enterprise | 12.451 |
- per month per user
Additional Pricing Details
The listed prices are per user, per month when billed annually.Likelihood to Renew
Atlassian Jira Align
Atlassian Jira Align 9.5
Based on 2 answers
There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 5001-10,000 employeesZenhub
No score
No answers yet
No answers on this topic
Usability
Atlassian Jira Align
Atlassian Jira Align 6.9
Based on 2 answers
Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 5001-10,000 employeesZenhub
Zenhub 9.0
Based on 2 answers
ZenHub is one of the best GitHub repo-management software integrating the usage of work-boards and task management, with the ability to integrate several team members to the work table. This method makes the team more organized since everyone can keep track of their time and tasks of themselves and also others, so you can see how fast your teammates are working or if they need any help with something they're working on.

Verified User
Consultant in Engineering
Telecommunications Company, 10,001+ employeesSupport Rating
Atlassian Jira Align
Atlassian Jira Align 7.1
Based on 21 answers
I am satisfied with the support for Atlassian JIRA Align (formerly Agile Craft). There is a broad knowledge base online provided by Atlassian for the various Jira products. There is also an online community that can help address questions and provide guidance. There is also excellent customer support. We haven't had to report any bugs or open any cases for our team.
Vice President, Chief Architect, Development Manager and Software Engineer
WySTAR Global Retirement Solutions, a Wells Fargo CompanyFinancial Services, 10,001+ employees
Zenhub
Zenhub 8.3
Based on 4 answers
Support is good, but quite honestly, I haven't needed any support since 2015. As I remember, I was required to open a ticket and had to wait a few days for resolution. I give it a rating of 8 because of the lag in getting a solid resolution, but it was resolved adequately.
Director of Software Development
Museum of the BibleMuseums & Institutions, 201-500 employees
Alternatives Considered
Atlassian Jira Align
Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.

Verified User
Employee in Information Technology
Information Technology & Services Company, 5001-10,000 employeesZenhub
I have used Workfront in the past, which in my experience, is best with a traditional waterfall methodology, similar to Microsoft Project and the other more traditional project management software projects. ZenHub is truly designed around the agile methodology. Other products that claim they are agile oriented seem to just be adjusting and tweaking their traditional product to include a few agile features.
Director - Strategic Project Delivery
Holman Strategic VenturesAutomotive, 1001-5000 employees
Return on Investment
Atlassian Jira Align
- It has a vast amount of features to implement in our project and the time management is a great ROI as well. As it is helping us to deliver our product in time.
- We can trace our sprint activity and it helps us to collaborate well.
Business Analyst
Spring Rain Pvt LtdComputer Software, 11-50 employees
Zenhub
- Saving dev time, making it easier to create a process they enjoy and use without issue (intangible)
- Making conversations between developers and product teams/easy to facilitate (intangible)
- Sped up the entire process (intangible)
Co-Founder/Product
RouteThisComputer Software, 11-50 employees