Atos Unify OpenScape Business vs. OpenPhone

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atos Unify OpenScape Business
Score 4.2 out of 10
N/A
OpenScape Business is a unified communications offering from Unify (formerly Siemens Enteprise Communications), combining telephony & VOIP, web & video conferencing, and messaging in one integrated platform targeted at SMBs.N/A
OpenPhone
Score 9.2 out of 10
N/A
OpenPhone, a business phone service from the company of the same name in San Francisco, adds work phone numbers to existing devices. No new hardware required; all that's required is an app. Extended services include a lightweight contact management CRM, and customer service team management (e.g. shared inbox) features.
$15
per month per user
Pricing
Atos Unify OpenScape BusinessOpenPhone
Editions & Modules
No answers on this topic
Starter
$15
per month per user
Business
$23
per month per user
Enterprise
Custom Pricing
Offerings
Pricing Offerings
Atos Unify OpenScape BusinessOpenPhone
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts available for annual pricing.
More Pricing Information
Community Pulse
Atos Unify OpenScape BusinessOpenPhone
Top Pros
Top Cons

No answers on this topic

Features
Atos Unify OpenScape BusinessOpenPhone
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Atos Unify OpenScape Business
9.2
1 Ratings
12% above category average
OpenPhone
9.2
3 Ratings
12% above category average
Hosted PBX9.01 Ratings9.52 Ratings
Multi-level Interactive Voice Response (IVR)9.01 Ratings9.63 Ratings
User templates10.01 Ratings7.32 Ratings
Call reports9.01 Ratings9.52 Ratings
Directory of employee names9.01 Ratings10.02 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Atos Unify OpenScape Business
9.2
1 Ratings
9% above category average
OpenPhone
9.1
7 Ratings
8% above category average
Answering rules9.01 Ratings8.34 Ratings
Call recording8.01 Ratings10.06 Ratings
Call park9.01 Ratings8.33 Ratings
Call screening10.01 Ratings9.85 Ratings
Message alerts10.01 Ratings9.15 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Atos Unify OpenScape Business
9.8
1 Ratings
17% above category average
OpenPhone
9.8
8 Ratings
17% above category average
Video conferencing10.01 Ratings00 Ratings
Audio conferencing10.01 Ratings9.63 Ratings
Video screen sharing9.01 Ratings00 Ratings
Instant messaging10.01 Ratings10.08 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Atos Unify OpenScape Business
9.0
1 Ratings
8% above category average
OpenPhone
9.5
8 Ratings
13% above category average
Mobile app for iOS9.01 Ratings9.58 Ratings
Mobile app for Android9.01 Ratings9.43 Ratings
Best Alternatives
Atos Unify OpenScape BusinessOpenPhone
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Atos Unify OpenScape BusinessOpenPhone
Likelihood to Recommend
10.0
(1 ratings)
9.3
(8 ratings)
User Testimonials
Atos Unify OpenScape BusinessOpenPhone
Likelihood to Recommend
Atos
From very small / medium / enterprise and even blue light customers - Atos/Unify will solutions fit and work.
Read full review
OpenPhone
If you have more than 2 people in your organization, then this will save you so much time. Delegation is the key to starting a business. Even when you're a 1 person show, being able to present to your user base the differentiation of options for client communications is critical. As a founder, feeling compelled to be always on is something I strive not to be. OpenPhone gives you that flexibility. I have found it to be less appropriate in complex HIPPA compliant areas, but that is it. OpenPhone really does seem to suit an open array of use cases.
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Pros
Atos
  • Resilience.
  • Work from anywhere.
  • Easier to use and administrate.
  • Accommodates many environments.
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OpenPhone
  • It's great for texting.
  • It's great for making phone calls. You get a new, unique phone number and can text/call from phone or desktop.
  • UI is great and really intuitive.
Read full review
Cons
Atos
No answers on this topic
OpenPhone
  • Call quality can be spotty on wifi if the connection is poor, but nothing they personally can do about that. 4G LTE is usually stronger and more stable.
  • N/A honestly excellent product for the price.
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Alternatives Considered
Atos
Holds more than its own against the competition and consistently keeps this over time.
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OpenPhone
OpenPhone has an easier user interface than Grasshopper. Years ago when I was using Grasshopper, I recall that their user interface looked antiquated and full of complications. They would also update the interface just as everyone was getting used to using it. OpenPhone has many more functions. Grasshopper's app did not offer basic functions such as in-app texting between team members, and its call transfer function was incredibly complicated to use. In my opinion, Grasshopper was an inferior service/product in almost every way.
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Return on Investment
Atos
  • Overall controllable fixed license costs.
  • Flexible license model in customer control.
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OpenPhone
  • Provided us with a simple, yet robust phone system for our small business
  • Price can be lower for premium, and for multiple users
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ScreenShots