What users are saying about
24 Ratings
9 Ratings
24 Ratings
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Score 6 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Audiense

SocialBro is appropriate in any company that wants to manage its community of followers effectively. It is an indispensable tool for any agency that wants to do a professional job in social media.
Victor Manuel Gañan Fernandez | TrustRadius Reviewer

Bambu

Bambu has been helpful to shift our culture from one of reluctance and fear related to social media to one of acceptance.
Kelsey Kruzel | TrustRadius Reviewer

Pros

Audiense

  • Provides Insights about your own influence
  • Provides insights on others influence and how to gain their following
Anonymous | TrustRadius Reviewer

Bambu

  • A very simple and intuitive UI (both desktop + mobile)
  • User reporting like "Leaderboard" reports which are key for wrapping an inventive program around employee advocacy for top performers
  • Product Management - in the time I've been using this platform the development team is constantly adding product enhancements and are very receptive to user feedback.
Mike Kissel | TrustRadius Reviewer

Cons

Audiense

  • Could have a better UI. Sometimes confusing or hard to navigate.
Anonymous | TrustRadius Reviewer

Bambu

  • I feel overall that Bambu is a great, cohesive tool. No major changes or updates needed that I can think of.
Nathan Phillips | TrustRadius Reviewer

Likelihood to Renew

Audiense

Audiense 5.9
Based on 3 answers
SocialBro is the only tool I know of that lets me tie tweets to changes in followers.
James Young | TrustRadius Reviewer

Bambu

No score
No answers yet
No answers on this topic

Usability

Audiense

Audiense 8.0
Based on 1 answer
The dashboard is excellent and easy to understand. Their messaging is very clear. The reports are visual and powerful.
James Young | TrustRadius Reviewer

Bambu

No score
No answers yet
No answers on this topic

Reliability and Availability

Audiense

Audiense 8.0
Based on 2 answers
I have never had an issue.
James Young | TrustRadius Reviewer

Bambu

No score
No answers yet
No answers on this topic

Performance

Audiense

Audiense 8.0
Based on 2 answers
I have never had an issue.
James Young | TrustRadius Reviewer

Bambu

No score
No answers yet
No answers on this topic

Support Rating

Audiense

Audiense 9.5
Based on 4 answers
Any questions we had were promptly answered.
Anonymous | TrustRadius Reviewer

Bambu

No score
No answers yet
No answers on this topic

Online Training

Audiense

Audiense 9.0
Based on 1 answer
Pretty simple to start using. Have to do some self-study to learn more advanced features
Anonymous | TrustRadius Reviewer

Bambu

No score
No answers yet
No answers on this topic

Implementation Rating

Audiense

Audiense 9.5
Based on 4 answers
Just a plug and play online tool
Anonymous | TrustRadius Reviewer

Bambu

No score
No answers yet
No answers on this topic

Alternatives Considered

Audiense

I chose SocialBro many years ago because I believed it was the first important and accessible tool for effective management of social media communities.
Victor Manuel Gañan Fernandez | TrustRadius Reviewer

Bambu

It was similar in that it helped us push prewritten messages out to our team, but the UX/UI was far more dated and not as intuitive. It's mobile app also wasn't very useful; made it difficult to edit messages and would constantly need you to log back in. The two things GaggleAMP had over Bambu however was more comprehensive analytics and the ability to automatically push out social posts
Gita Sukhraj | TrustRadius Reviewer

Return on Investment

Audiense

  • Increased employee effieciency
  • Better customer service
  • Better understanding of social media marketing techniques
Anonymous | TrustRadius Reviewer

Bambu

  • Positive returns -- sharing our brand and enabling our employees to share and tell their stories, ultimately helping them reach their own goals.
Kelsey Kruzel | TrustRadius Reviewer

Pricing Details

Audiense

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Audiense Editions & Modules

Edition
Audience Insights$6961
Twitter Marketing (formerly Socialbro)$791
  1. per month (billed annually)
Additional Pricing Details

Bambu

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bambu Editions & Modules

Additional Pricing Details

Add comparison