Aurea CRM vs. Bitochon Sales CRM Portal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aurea CRM
Score 6.9 out of 10
N/A
Aurea CRM is a comprehensive customer relationship management solution that is designed to enable companies to drive customer engagement tools deep into their sales organization. The vendor says with end-to-end capabilities for sales and marketing, this solution provides a one-stop-shop that delivers a compact overview of team activities, sales pipelines, and key performance indicators so companies can set priorities and make informed decisions. The vendor’s value proposition is that the…N/A
Bitochon Sales CRM Portal
Score 8.8 out of 10
N/A
Bitochon Technologies' CRM Sales Portal is a customer relationship management (CRM) software built around online collaboration and a sales process foundation.N/A
Pricing
Aurea CRMBitochon Sales CRM Portal
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Aurea CRMBitochon Sales CRM Portal
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Aurea CRMBitochon Sales CRM Portal
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Aurea CRM
8.6
1 Ratings
8% above category average
Bitochon Sales CRM Portal
8.9
1 Ratings
12% above category average
Customer data management / contact management9.01 Ratings10.01 Ratings
Workflow management8.01 Ratings9.01 Ratings
Territory management8.01 Ratings9.01 Ratings
Opportunity management9.01 Ratings10.01 Ratings
Quote & order management8.01 Ratings8.01 Ratings
Interaction tracking9.01 Ratings10.01 Ratings
Channel / partner relationship management9.01 Ratings8.01 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.01 Ratings
Contract management00 Ratings8.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Aurea CRM
7.0
1 Ratings
11% below category average
Bitochon Sales CRM Portal
9.0
1 Ratings
14% above category average
Lead management7.01 Ratings10.01 Ratings
Email marketing00 Ratings8.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Aurea CRM
8.5
1 Ratings
9% above category average
Bitochon Sales CRM Portal
9.3
1 Ratings
18% above category average
Task management8.01 Ratings9.01 Ratings
Reporting9.01 Ratings10.01 Ratings
Billing and invoicing management00 Ratings9.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Aurea CRM
6.3
1 Ratings
20% below category average
Bitochon Sales CRM Portal
9.0
1 Ratings
15% above category average
Forecasting6.01 Ratings8.01 Ratings
Pipeline visualization4.01 Ratings10.01 Ratings
Customizable reports9.01 Ratings9.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Aurea CRM
8.5
1 Ratings
8% above category average
Bitochon Sales CRM Portal
8.8
1 Ratings
12% above category average
Custom fields8.01 Ratings9.01 Ratings
Custom objects9.01 Ratings8.01 Ratings
Scripting environment00 Ratings9.01 Ratings
API for custom integration00 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Aurea CRM
1.0
1 Ratings
153% below category average
Bitochon Sales CRM Portal
10.0
1 Ratings
28% above category average
Mobile access1.01 Ratings10.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Aurea CRM
-
Ratings
Bitochon Sales CRM Portal
9.0
1 Ratings
15% above category average
Case management00 Ratings9.01 Ratings
Call center management00 Ratings9.01 Ratings
Help desk management00 Ratings9.01 Ratings
Security
Comparison of Security features of Product A and Product B
Aurea CRM
-
Ratings
Bitochon Sales CRM Portal
9.0
1 Ratings
6% above category average
Single sign-on capability00 Ratings9.01 Ratings
Role-based user permissions00 Ratings9.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Aurea CRM
-
Ratings
Bitochon Sales CRM Portal
8.5
1 Ratings
13% above category average
Social data00 Ratings9.01 Ratings
Social engagement00 Ratings8.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Aurea CRM
-
Ratings
Bitochon Sales CRM Portal
9.0
1 Ratings
19% above category average
Marketing automation00 Ratings9.01 Ratings
Compensation management00 Ratings9.01 Ratings
Best Alternatives
Aurea CRMBitochon Sales CRM Portal
Small Businesses
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Score 9.5 out of 10
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Score 9.5 out of 10
Medium-sized Companies
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Score 7.8 out of 10
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Score 7.8 out of 10
Enterprises
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Score 7.8 out of 10
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Score 7.8 out of 10
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User Ratings
Aurea CRMBitochon Sales CRM Portal
Likelihood to Recommend
7.0
(1 ratings)
7.0
(1 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
Aurea CRMBitochon Sales CRM Portal
Likelihood to Recommend
Aurea
I have prepared deeply detailed customised queries to prepare detailed customer reports including markets, segments, classifications and potentials to present to our company management which have been highly appreciated. So, it was well suited in that case. Since I'm traveling a lot for customer visit activities, I frequently need to use it as mobile but it's slightly nightmarish to use its unfriendly search function as well as very slow loading speeds. So, it's less appropriate in that case.
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Bitochon Technologies
It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
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Pros
Aurea
  • customised and detailed query preparation
  • offer creation
  • creation of detailed activity reports
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Bitochon Technologies
  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
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Cons
Aurea
  • slightly complex user interface and menu items
  • very slow loading speeds particularly for mobile smartphone use
  • missing information for current or next steps of the menu while typing or entering something
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Bitochon Technologies
  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
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Usability
Aurea
Since it's providing useful features, I like to use Aurea CRM on my company PC at the office for my daily activities. However, we are in highly digital age via mobile devices particularly smart phones and we need to use softwares even in mobility which is highly weak feature of Aurea CRM and needs to be improved as soon as possible.
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Bitochon Technologies
No answers on this topic
Support Rating
Aurea
I'm not getting in touch directly with Aurea CRM support team member because they have trained our company's IT team members that are in direct contact with Aurea CRM support channel. As far as I know, the overall support for Aurea CRM is quite good and highly prompt in a professional way.
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Bitochon Technologies
No answers on this topic
Alternatives Considered
Aurea
I didn't select Aurea CRM myself. Since our company is global, our headquarter has selected Aurea CRM after certain years of old Oracle based Crm use. As far as I know the old one was having some weaknesses about reporting, analysing via queries, lack of marketing activies etc. That's why our top management has selected Aurea CRM for a better solution which I highly agree with it except terrible mobile use.
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Bitochon Technologies
Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
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Return on Investment
Aurea
  • positive impact for efficiency of indoor sales activies
  • positive impact for better report preparation
  • negative impact for mobile use
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Bitochon Technologies
  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
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ScreenShots

Aurea CRM Screenshots

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