What users are saying about
30 Ratings
30 Ratings
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Score 7.3 out of 100
85 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Autopilot

Autopilot has a friendly and bright appeal offering a code-free automation experience that makes it easy to build complex automated workflows. Anyone can start creating workflows using the drag-and-drop builder even without technical knowledge. Teams utilize the notes and graphics feature to collaborate on automation workflows providing a much easier way to understand workflows created by someone else.
Michael Rastall, MBA | TrustRadius Reviewer

Campaign Monitor

Campaign Monitor is undoubtedly one of the best software for managing email marketing campaigns; it is a robust platform and can be adapted to any company. If you are not a developer and don't know any code, it has many pre-made templates to use. I highly recommend Campaign Monitor; it is perfect, does what needs to be done, and is very easy to use.
Korey Migdal | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Autopilot
6.7
Campaign Monitor
8.7
WYSIWYG email editor
Autopilot
6.4
Campaign Monitor
8.5
Dynamic content
Autopilot
6.8
Campaign Monitor
8.2
Ability to test dynamic content
Autopilot
6.4
Campaign Monitor
8.0
A/B testing
Autopilot
6.8
Campaign Monitor
8.7
Mobile optimization
Autopilot
7.0
Campaign Monitor
Email deliverability reporting
Autopilot
6.2
Campaign Monitor
10.0
List management
Autopilot
7.0
Campaign Monitor
Triggered drip sequences
Autopilot
6.9
Campaign Monitor

Lead Management

Autopilot
6.5
Campaign Monitor
Lead nurturing
Autopilot
7.1
Campaign Monitor
Data quality management
Autopilot
6.2
Campaign Monitor
Automated sales alerts and tasks
Autopilot
6.2
Campaign Monitor

Campaign Management

Autopilot
7.1
Campaign Monitor
Event/webinar marketing
Autopilot
7.1
Campaign Monitor

Social Media Marketing

Autopilot
7.0
Campaign Monitor
Social profile integration
Autopilot
7.0
Campaign Monitor

Reporting & Analytics

Autopilot
6.6
Campaign Monitor
10.0
Dashboards
Autopilot
6.7
Campaign Monitor
Standard reports
Autopilot
6.6
Campaign Monitor
10.0

Platform & Infrastructure

Autopilot
6.2
Campaign Monitor
API
Autopilot
6.2
Campaign Monitor
Customizability
Autopilot
6.4
Campaign Monitor
Integration with Salesforce.com
Autopilot
6.1
Campaign Monitor

Pre-Send Testing

Autopilot
Campaign Monitor
10.0
Spam Testing
Autopilot
Campaign Monitor
10.0

Pros

Autopilot

  • Very easy to use automation builder with many great options and integrations. Lets us tailor incredibly precise campaigns through use of Autopilot's own features, plus its tight integrations with data from sources like Segment.
  • Easy and powerful email editing and creation built-in. No need for email template coding.
  • Autopilot allows marketers to have full control and implement new web forms to capture leads quickly with its automatic form detection. No need to save custom form data to our own backend saves our development team time.
Bryan McAnulty | TrustRadius Reviewer

Campaign Monitor

  • Campaign Monitor’s support is great. They have a great help page built out to help answer all your questions, and if you do have a question or issue that needs extra support, their support team responds within a couple hours to help resolve the issue.
  • The email builder is very clean and easy to use. It makes A/B testing, personalization, and dynamic content easy to implement.
  • I appreciate the insights reporting that Campaign Monitor provides. We use that regularly for our quarterly reporting to track list growth, as well as campaign performance from a high level.
  • The automation is very straight forward and has truly transformed our marketing. The learning curve is pretty low, so my entire team knows how to use it to create and edit automated email journeys.
Becca Sangwin | TrustRadius Reviewer

Cons

Autopilot

  • Limited Design Customization: If you're an experienced marketer and are used to the unlimited customization capabilities of larger platforms (or coding your own templates), you might find Autopilot's options to be limiting. It's great for a beginner user who shouldn't be encumbered with those options, but I could see if being frustrating for others.
Emily Muhoberac | TrustRadius Reviewer

Campaign Monitor

  • Managing different subscriptions requires some thinking and setup with custom fields/lists/segments. It's not really 'out of the box' to set up.
  • The WYSIWYG editor is pretty locked down, which makes it idiot-proof, but would be great to have a little more control over padding, line height, kerning, etc.
Anonymous | TrustRadius Reviewer

Usability

Autopilot

No score
No answers yet
No answers on this topic

Campaign Monitor

Campaign Monitor 10.0
Based on 2 answers
The templates, while useful, are very locked down, This makes it very usable from a novice's standpoint, but also very inflexible from a designer's standpoint. Creating several version of the email campaign and using A/B testing was a powerful and easy-to-use feature, and the system also provides the option of automating the sending of emails once an A/B testing criteria is reached
Anonymous | TrustRadius Reviewer

Alternatives Considered

Autopilot

How would I say this, for me Autopilot is a whole other tool then the other MA tools I use. Most other MA tools focus on a lot of options and things you can do with it. But Autopilot seems to mainly focus on the visual builder to make automations, and they do that really well!The other tools are also great but more a "complete package solution" with a lot of options. And that can be overwhelming. So if you want a great easy-to-use workflow/automation builder and less of all the other options Autopilot is a great start.
Anonymous | TrustRadius Reviewer

Campaign Monitor

The ability to track the effectiveness of email marketing campaigns in real-time is what makes Campaign Monitor interesting to use. All the vital features that we need to run professionally designed email campaigns that look wonderful on any device so that we boost our business are included in this platform.
Emily Mok | TrustRadius Reviewer

Return on Investment

Autopilot

  • Not sure. I cannot put a $ on it for ROI as I was the administrator and not part of the team that procured it. Time-wise I would say I spent less time using it than I previously had used in CloudPortal Services Manager.
Anonymous | TrustRadius Reviewer

Campaign Monitor

  • As for now since we are a small business, we don't see any ROI from campaign Monitor yet, but I am sure we will in the future.
  • We see an improved open rate.
  • Price is $5 cheaper than former email software we used.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Autopilot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Autopilot Editions & Modules

Edition
Silver$491
Gold$1491
Platinum$2491
CustomRequest by quote
  1. per month
Additional Pricing Details
Autopilot offers two pricing plans based on the number of contacts in your marketing database. Both plans include unlimited emails with no hidden fees or setup charges. Pay monthly or annually for a 20% discount.

Campaign Monitor

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Campaign Monitor Editions & Modules

Edition
Basic$91
Unlimited$291
Premier$1491
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Autopilot
6.8
Campaign Monitor
8.9

Usability

Autopilot
Campaign Monitor
10.0

Add comparison