Auvik vs TotalView

Likelihood to Recommend

Auvik is a great tool for discovering the details and eccentricities of your or your customer's networks. It truly is a tool I didn't know I needed and now I can't live without. Immediately after deploying it I was able to proactively identify some network pain points that allowed me to correct multiple network deficiencies and create happier customers without even realizing they were having problems (slow network speeds, congested ports). Onboarding and ongoing support are top notch. They really don't just "throw you to the wolves," though that being said, the complexity of the product does merit taking the onboarding and initial setup seriously and not just going with a "deploy and go" type of scenario, but that's strictly because of the scope and feature set that the product offers.

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Drew Hackworth

President

Polaris Technology, LLCComputer & Network Security, 1-10 employees

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TotalView is well suited for an infrastructure where you are looking for a cost-effective, additive network management tool for in-depth device diagnostic information. This will not be a one-stop shop application, but it does what is advertised very well. SNMP is required for configuration and adding additional devices is quick and simple. This product also works well with Shoretel VoIP systems and allows for a full overview of connected phones along with being able to view calls on an extension/IP basis.

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Zachary Davis

Network Engineer

Monadnock Community HospitalHospital & Health Care, 501-1000 employees

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Feature Rating Comparison

Auvik

TotalView

Automated network device discovery

Network monitoring

Baseline threshold calculation

Alerts

Network capacity planning

Packet capture analysis

Network mapping

Customizable reports

Wireless infrastructure monitoring

Hardware health monitoring

Pros

Setup is easy
Integrates with Connectwise
Integrates with IT Glue

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Jeff Aiken

vCIO

EmergeInformation Technology & Services, 51-200 employees

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The setup is fast and easy - 500 devices in 20 minutes.
The ability to go back a day or a week in time allows us to more easily troubleshoot the "what happened at 3 a.m. yesterday" question.
It gives us easily accessible stats for checks and balances like device types, counts, models, serial number etc.

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Verified User

Technician in Information Technology

Mining & Metals Company, 5001-10,000 employees

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Cons

SNMP traps (not an advertised feature)
Endpoint monitoring (not an advertised feature)

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Drew Hackworth

President

Polaris Technology, LLCComputer & Network Security, 1-10 employees

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If you have some complexities in your network addressing, the network diagram tool will lay everything out automatically, but it will be confusing to look at. There is a way to edit the diagram so it looks more intuitive, but it may require some time to edit everything the right way.
TotalView will count virtual interfaces such as voice dial-peers and service modules as "ports," which counts against your license count. However, there is a way to edit each device to remove these "false positives" so it doesn't suck up licenses, but it can take some time to clean those up.

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Bryan Mularcik

Senior Voice and Collaboration Administrator

WesBancoBanking, 1001-5000 employees

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Alternatives Considered

Actually, we went from Auvik to LogicMonitor, Auvik is like playing with Tinker Toys compared to LogicMonitor. We moved from Auvik to LogicMonitor for a bunch of reasons, pricing was among them. Auvik charges extra for Netflow monitoring where LogicMonitor has is included. If you want anything more than basic ping monitoring in Auvik you have to do an SNMP walk on every device that you are monitoring and then write to create custom OID's to monitor for what should be simple out of the box monitoring, such as Cisco Health or Jitter/Latency.

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Jeff Aiken

vCIO

EmergeInformation Technology & Services, 51-200 employees

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The three tools listed do different things with some similarities. For us the biggest need was data analysis, semi-automatic troubleshooting, and data gathering and topology mapping. TotalView hit the most of these in the price point we were looking for. Each tool has "extras," but we felt that the extras provided by TotalView were good enough and that the other tools didn't justify the cost.

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Verified User

Technician in Information Technology

Mining & Metals Company, 5001-10,000 employees

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Return on Investment

Better customer experiences
Simplicity addressing network concerns
Automated network discovery and documentation

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Drew Hackworth

President

Polaris Technology, LLCComputer & Network Security, 1-10 employees

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Wuite possibly the best spent money i have recommended in my 20+ year IT career.

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Verified User

Engineer in Information Technology

Pharmaceuticals Company, 501-1000 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Auvik

TotalView

Auvik

TotalView

Feature Rating Comparison

Network Performance Monitoring

Automated network device discovery

Network monitoring

Baseline threshold calculation

Alerts

Network capacity planning

Packet capture analysis

Network mapping

Customizable reports

Wireless infrastructure monitoring

Hardware health monitoring

Pros

Cons

Alternatives Considered

Return on Investment

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Likelihood to Recommend

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