Likelihood to Recommend As it is a very complete tool, with many features and that sometimes ends up being a little complex, I would recommend it only for medium-sized companies. Perhaps in a large company, it could complicate the processes a little instead of making it easier. But it's a great tool!
Read full review Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
Read full review Pros Search capabilities - ability to pipeline top talent. Communication with hiring managers in the hiring manager portal - resumes/notes don't get lost in email and are always accessible to anyone involved in the hiring process. Ability to customize - we've been able to change work flows for different needs, and different business groups as well. Read full review You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning. Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting. The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations. We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations. Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays. Read full review Cons Easily over-engineered. While it's great to be able to customize, there are times where there are too many choices. Would like to see it integrate better with our HRIS system. Still a lot of manual steps in the workflow. Read full review The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI. The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable. You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us. Read full review Likelihood to Renew We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
Read full review Usability Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
Read full review Support Rating The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
Read full review Alternatives Considered Avature is much better than
OpenHire !
OpenHire didn't give us the ability to share resumes or notes through the system and was very complicated to keep track of candidates that applied to multiple jobs or duplicate candidates. Was also very archaic in the interfacing and usability. Avature gave us many more options to customize our system.
Read full review Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
Read full review Return on Investment Ability to be more efficient in hiring, leading to faster hire times Easier to keep clean data for OFCCP or AAP audits Spend a lot of time altering or changing workflows/process/manually moving things along Read full review By automatically managing the recruitment process, the tool frees up the working time of different employees, which is reflected in efficiency and performance in the working day. The use of Recruiterbox allowed us to generate fewer expenses in paperwork or recruitment systems, which is specifically noticeable in accounting. Read full review ScreenShots