Likelihood to Recommend I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
Read full review Solarwinds Backup is ideal for individuals looking to keep a consistent backup of devices in their environment. We used it primarily for networking equipment. It is easy to set up, as it is one of the steps available when adding a new device to solarwinds. It is probably not an ideal product to use for long-term (1 month+) backups.
Read full review Pros Setup and configuration is extremely easy. The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid. Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome. The system documentation is concise and easy to use. The support team is absolutely fantastic. Read full review Backup Reporting: Email alerts, and a great, easy to read Dashboard with detailed error logs and an easy to search Solarwinds FAQ for a lot of them. Restores: So far I have restored files, full VMs, and VMs to other hardware, and so far it has not only been flawless, but so flexible that I can't imagine going back to any other software. Read full review Cons The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs. The only other ask would be to expand support to Linux operating systems. Read full review Restore complete settings: IP settings, the setting of CPU/Memory for VMs, etc. would decrease management during a restore. Individual file backup: more granular settings for backup. Change of device name after setup: at times, computer names change after restore so it would be great to rename the device name. Option to recovery security key. Read full review Likelihood to Renew We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
Read full review Usability Easy to use and doesn't require a lot of training.
Read full review Because is a flexible, easy-to-use, complete solution.
it has a complete support site, you can find everything you need.
it can script everything on your network,
it can remote control the pc's and server of your customers.
it can restore from everywhere files and databases.
it can backup quickly and compress finely every kind of data
Read full review Support Rating Issues with failing backups drag out for months at a time. Axcient hardware replacements are quick to be suggested by support but as the issues are most often with the software architecture this almost never helps. Support often uses their access to the appliance as a back door into customer environments without our consent and despite our repeated complaints, accessing our customers servers and executing disruptive diagnostics like chkdsk in the middle of production hours for that customer environment. More recently they've been blaming their frequent off-site transfer failures on our customer's firewalls (of all makes and models) and insisting that the only possible resolution is to increase the TCP session timeout dangerously high (multiple hours), putting every client environment at substantial disk of even accidental Denial of Service attacks. Talking to any two support individuals, even when escalated all the way to their development team, often yields entirely different and contradictory answers regardless of the problem.
Read full review We have an Italian support partner, they are been very good b7y the first moment.
All the partners are followed with a lot of attention, even the little ones.
there is a site where you can learn everything, the single parts of the product are described perfectly.
Every it specialist should evaluate it.
Read full review Implementation Rating I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
Read full review Alternatives Considered Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
Read full review Cove is able to cover all aspects of backup in a single package. From the same dashboard I can check servers, workstations, and even Office 365. Cove is a much better solution in terms of overall management for a company such as ours. It also provides integration options with N-Able's RMM and Take Control solutions. This allows us to offer our customers with a full service suite in a single package.
Read full review Return on Investment The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients. I can set it up and forget about it with reports and alerts I recommend it to any client that requires a good solid backup solution; Read full review There has been NO negative impact to out ROI, but it definitely helps our bottom line. Affordable pricing and solid support make Solarwinds Backup almost a no brainer. That interprets to a growing ROI. The best thing to happen to our ROI is the growth brought in by very happy clients. Read full review ScreenShots