Backlog vs. Jira Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Backlog
Score 9.2 out of 10
N/A
Backlog is a project management and bug tracking tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more. Backlog is designed to get everyone on track by organizing work, teammates, projects and tasks. The activity feed and watchlist are designed to help users keep an eye on relevant work and deadlines. Gantt charts and burndown charts are designed to help users visualize project…N/A
Jira Software
Score 8.0 out of 10
N/A
JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the cloud and local servers.
$10
per month
Pricing
BacklogJira Software
Editions & Modules
No answers on this topic
Standard
$7
Per User Per Month
Premium
$14
Per User Per Month
Free
Free
Enterprise
Contact Sales
Offerings
Pricing Offerings
BacklogJira Software
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BacklogJira Software
Considered Both Products
Backlog
Jira Software
Chose Jira Software
I've used Microsoft Team Foundation Server and will never use it again. It does anything you would want if you have a century to configure it. It's also just not very friendly to agile project management or supporting Product Management needs.

Pivotal is a great simple tool for …
Chose Jira Software
JIRA has lots of features and has actually suited up well in the enterprise level. The level of security integration is also very apt as per our requirement, hence it had an edge over Trello in our case.
Chose Jira Software
Previously I have used TFS and Rally. JIRA is very simple to use and has lots of features compared to these two and other tools available in the market. The ability to integrate other tools is much easier in JIRA. It is also robust, scalable and has a good number of add-ons to …
Chose Jira Software
We remain with JIRA even though our umbrella company is fully invested with ServiceNow(SNOW) as SNOW has just a portion of the utility of JIRA when it comes to agile development. SNOW also requires advanced technicians and an entire support team to maintain, whereas JIRA's …
Chose Jira Software
Personally I would prefer a simpler tool, the decision to use JIRA had been made prior to my joining the team.
Top Pros
Top Cons
Features
BacklogJira Software
Project Management
Comparison of Project Management features of Product A and Product B
Backlog
9.5
2 Ratings
23% above category average
Jira Software
-
Ratings
Task Management10.02 Ratings00 Ratings
Gantt Charts9.02 Ratings00 Ratings
Scheduling10.02 Ratings00 Ratings
Team Collaboration10.02 Ratings00 Ratings
Support for Waterfall Methodology8.02 Ratings00 Ratings
Document Management9.02 Ratings00 Ratings
Email integration10.02 Ratings00 Ratings
Mobile Access10.02 Ratings00 Ratings
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BacklogJira Software
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SAP Ruum
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All AlternativesView all alternativesView all alternatives
User Ratings
BacklogJira Software
Likelihood to Recommend
10.0
(2 ratings)
8.7
(187 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(35 ratings)
Usability
-
(0 ratings)
7.1
(28 ratings)
Availability
-
(0 ratings)
5.3
(3 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
8.0
(1 ratings)
8.8
(23 ratings)
Online Training
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.7
(8 ratings)
User Testimonials
BacklogJira Software
Likelihood to Recommend
Nulab, Inc.
The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.
Read full review
Atlassian
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
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Pros
Nulab, Inc.
  • Gantt chart
  • Github support
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Atlassian
  • Running sprints and tracking progress of roadmap, epics, story, task and subtask
  • The user interface is great. It allows tables inside details, have common shortcuts and clean design.
  • Can create custom dashboards and can view data in multiple ways
  • Advanced access rights based on role
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Cons
Nulab, Inc.
  • The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
  • There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.
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Atlassian
  • Management of the software is very difficult at times, although has improved.
  • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
  • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
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Likelihood to Renew
Nulab, Inc.
No answers on this topic
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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Usability
Nulab, Inc.
No answers on this topic
Atlassian
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
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Support Rating
Nulab, Inc.
I would give 9 but one less because of the high price.
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Atlassian
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
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Online Training
Nulab, Inc.
No answers on this topic
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Implementation Rating
Nulab, Inc.
No answers on this topic
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Alternatives Considered
Nulab, Inc.
Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.
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Atlassian
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
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Return on Investment
Nulab, Inc.
  • Software interns get easily used to this tool.
  • One who works in the SDLC gets recognized and it's easy to track rank board.
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Atlassian
  • Jira has positively made our company's daily activities much better organized
  • With Jira we can track progress and follow up on tasks
  • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
Read full review
ScreenShots

Backlog Screenshots

Screenshot of Projects home pageScreenshot of Gantt chartScreenshot of GitScreenshot of commenting in issuesScreenshot of subtasking