What users are saying about
Top Rated
25 Ratings
Top Rated
25 Ratings
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Score 9.7 out of 100
4 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Bacula Enterprise

Bacula Enterprise is not the easiest backup software to work with--you are expected to be competent at the command line and editing complex configuration files, even if you mostly use the web GUI for day-to-day operations. However, study is rewarded--you can do many very complex things. Easy things may not always be easy, but very hard things are possible (unlike many competitors that make easy things easy and hard things impossible).
I would not recommend Bacula to someone who just wants a quick plug and play solution; but in my opinion your backups and disaster recovery system shouldn't be plug and play - that's a great way to feel good about a solution that won't actually work for you when it's needed!
Daniel Drucker | TrustRadius Reviewer

Commvault HyperScale

It is an excellent tool for medium or large companies. It is reliable and easy to manage.
For smaller companies, the cost of infrastructure to support the Commvault + Hyperscale environment can be a negative point.
Ismael Pereira | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Bacula Enterprise
9.5
Commvault HyperScale
Universal recovery
Bacula Enterprise
9.1
Commvault HyperScale
Live recovery
Bacula Enterprise
9.8
Commvault HyperScale
Recovery verification
Bacula Enterprise
9.8
Commvault HyperScale
Business application protection
Bacula Enterprise
8.2
Commvault HyperScale
Multiple backup destinations
Bacula Enterprise
10.0
Commvault HyperScale
Incremental backup identification
Bacula Enterprise
10.0
Commvault HyperScale
Backup to the cloud
Bacula Enterprise
9.7
Commvault HyperScale
Deduplication and file compression
Bacula Enterprise
10.0
Commvault HyperScale
Snapshots
Bacula Enterprise
8.7
Commvault HyperScale
Flexible deployment
Bacula Enterprise
8.9
Commvault HyperScale
Management dashboard
Bacula Enterprise
9.5
Commvault HyperScale
Platform support
Bacula Enterprise
10.0
Commvault HyperScale
Retention options
Bacula Enterprise
10.0
Commvault HyperScale
Encryption
Bacula Enterprise
9.4
Commvault HyperScale

Pros

Bacula Enterprise

  • The support services provided by Bacula Systems are superb. They usually respond extremely quickly and have clear and useful answers upfront, which is a welcome change. Their support enabled us to get Bacula Enterprise up and running quickly and well configured, in a relatively short period of time. In addition, they also offer proactive support on a yearly basis. This involves sending an automatically generated report on your system configuration and status from which they provide advice on any issues or configuration problems that they find. I haven't seen this level of proactive support from another company.
  • The configuration is extremely powerful and flexible. If you're used to dealing with text-based configuration files then you'll find this system familiar. It also fits well with configuration management tools - in our case, Puppet - allowing the configuration across the whole system to be managed centrally. The flexibility of the system allowed us to have backups running exactly when and how we wanted, performing staging to tape via disk, and with various admin, tasks to automate the handling of tapes within our tape library.
  • The command-line console tool allows all operations to be done from the command line. In an emergency situation, or stuck in a datacentre with only a dumb console, being able to do everything via the command line is an important feature to have.
  • Bweb is an optional extra that provides a web-based interface for both management and configuration. If you don't want to edit text files and use the command line console tool then Bweb is the best interface to use. We don't use it for configuration (favoring external tools for managing the text-based configuration), but we do use it to monitor backups and perform restores. It provides an excellent overview of what's happening with the system.
  • The manuals, whitepapers, and additional documentation cover everything in detail. The whitepapers give a good overview of the installation, concepts, and specific scenarios, whilst the manuals cover in more depth how specific areas work and how the configuration is handled. It's very easy to find out what a particular option means and does.
  • The software can run on and is supported on, a wide variety of operating systems, including Ubuntu which is what we use. This is a level of flexibility that was important to us after being tied to RHEL for our previous backup system.
Anonymous | TrustRadius Reviewer

Commvault HyperScale

  • Backup performance - we're using 10Gb ports for backup and we're really using it.
  • Deduplication - for some types of backup we're achieving 15:1 dedup ratio.
  • Native integration with Commvault.
  • Replication to a secondary HyperScale (at DR site, for example).
Anonymous | TrustRadius Reviewer

Cons

Bacula Enterprise

  • Takes a while to get used to the software. It's not something that you can just install and work away with. You need to figure it out first. We did get a free training course when we purchased the Bacula Enterprise version which we found very useful.
  • Support Documentation is very in depth but it's a tough read sometimes. Takes a while to understand the concepts from this documentation. Could do with making the documentation a small bit easier to understand.
Brian O'Connell | TrustRadius Reviewer

Commvault HyperScale

  • Easier management to AWS.
  • Spend for 10 GB switches for the HS network.
  • Costly for some projects, need to plan carefully your backup infrastructure.
Ismael Pereira | TrustRadius Reviewer

Likelihood to Renew

Bacula Enterprise

Bacula Enterprise 9.1
Based on 2 answers
Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
Anonymous | TrustRadius Reviewer

Commvault HyperScale

No score
No answers yet
No answers on this topic

Usability

Bacula Enterprise

Bacula Enterprise 7.2
Based on 3 answers
It still has a lot of flaws to overcome, especially in the area of user friendliness. Searching and filtering is quite cumbersome. Once you find the job you from which you want to restore, be sure to write that job number down because you won't be able to quickly find the job again without it during a recovery.
Anonymous | TrustRadius Reviewer

Commvault HyperScale

No score
No answers yet
No answers on this topic

Support Rating

Bacula Enterprise

Bacula Enterprise 9.5
Based on 15 answers
We have always been very well served by Bacula Enterprise support. The response time is excellent, and any doubts or problems are resolved quickly and easily, avoiding complications and the evolution of problems that could arise. Only praise for Bacula Enterprise's service and support. The monitoring of the entire process from acquisition to implementation was very well done.
Ernesto Veiga | TrustRadius Reviewer

Commvault HyperScale

No score
No answers yet
No answers on this topic

Alternatives Considered

Bacula Enterprise

I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
Cliff Nieuwenhuis | TrustRadius Reviewer

Commvault HyperScale

Before implementing Commvault and HyperScale we were using HPE Dataprotector with HPE StoreOnce. Don't want to dig on it, but as I said, we were struggling with our backups and we replaced them by Commvault with HyperScale. We're also currently using Exagrid for some remote sites. It is also a great product, but it is a topic for another review.
Anonymous | TrustRadius Reviewer

Return on Investment

Bacula Enterprise

  • Quite transparently for the applications to allow online backup and guaranteed enough confidence due to its efficient algorithms of verification of media and blocks.
  • The cost of purchasing and updating the annual support is very low compared to other "Veeam and Backup Exec" tools that I analyzed in the pre-project phase.
Rubens Urquisa | TrustRadius Reviewer

Commvault HyperScale

  • Increase of available logical space and reduction of storage refresh.
  • License cost less than some competitors.
  • Support is fast.
Ismael Pereira | TrustRadius Reviewer

Pricing Details

Bacula Enterprise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Commvault HyperScale

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Bacula Enterprise
9.7
Commvault HyperScale
8.0

Likelihood to Renew

Bacula Enterprise
9.1
Commvault HyperScale

Usability

Bacula Enterprise
7.2
Commvault HyperScale

Support Rating

Bacula Enterprise
9.5
Commvault HyperScale

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