What users are saying about
Top Rated
763 Ratings
17 Ratings
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Score 8.2 out of 100
Top Rated
763 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    Email & Online Marketing

    Bambu by Sprout Social

    Feature Set Not Supported
    N/A
    7.7

    Constant Contact

    77%
    Constant Contact ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    7.5
    75%
    83 Ratings

    Dynamic content

    N/A
    0 Ratings
    7.6
    76%
    83 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    7.6
    76%
    82 Ratings

    Landing pages

    N/A
    0 Ratings
    7.5
    75%
    56 Ratings

    A/B testing

    N/A
    0 Ratings
    7.1
    71%
    53 Ratings

    Mobile optimization

    N/A
    0 Ratings
    8.0
    80%
    86 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.7
    87%
    136 Ratings

    List management

    N/A
    0 Ratings
    8.2
    82%
    92 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    6.8
    68%
    48 Ratings

    Reporting & Analytics

    Bambu by Sprout Social

    Feature Set Not Supported
    N/A
    7.7

    Constant Contact

    77%
    Constant Contact ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    7.8
    78%
    88 Ratings

    Standard reports

    N/A
    0 Ratings
    7.9
    79%
    89 Ratings

    Custom reports

    N/A
    0 Ratings
    7.5
    75%
    58 Ratings

    Pre-Send Testing

    Bambu by Sprout Social

    Feature Set Not Supported
    N/A
    8.0

    Constant Contact

    80%
    Constant Contact ranks higher in 8/8 features

    URL Validation

    N/A
    0 Ratings
    8.4
    84%
    31 Ratings

    Link Tracking

    N/A
    0 Ratings
    8.0
    80%
    34 Ratings

    Image Validation

    N/A
    0 Ratings
    8.2
    82%
    32 Ratings

    Inbox Display

    N/A
    0 Ratings
    8.0
    80%
    35 Ratings

    Email Accessibility Tools

    N/A
    0 Ratings
    8.0
    80%
    28 Ratings

    Spelling and Grammar Check

    N/A
    0 Ratings
    7.5
    75%
    33 Ratings

    Spam Testing

    N/A
    0 Ratings
    7.7
    77%
    26 Ratings

    Email Previews

    N/A
    0 Ratings
    8.4
    84%
    42 Ratings

    Attribute Ratings

    • Constant Contact is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.6

    Bambu by Sprout Social

    76%
    8 Ratings
    8.0

    Constant Contact

    80%
    108 Ratings

    Likelihood to Renew

    Bambu by Sprout Social

    N/A
    0 Ratings
    9.0

    Constant Contact

    90%
    22 Ratings

    Usability

    Bambu by Sprout Social

    N/A
    0 Ratings
    9.4

    Constant Contact

    94%
    10 Ratings

    Availability

    Bambu by Sprout Social

    N/A
    0 Ratings
    9.0

    Constant Contact

    90%
    4 Ratings

    Performance

    Bambu by Sprout Social

    N/A
    0 Ratings
    10.0

    Constant Contact

    100%
    4 Ratings

    Support Rating

    Bambu by Sprout Social

    N/A
    0 Ratings
    10.0

    Constant Contact

    100%
    17 Ratings

    Online Training

    Bambu by Sprout Social

    N/A
    0 Ratings
    10.0

    Constant Contact

    100%
    1 Rating

    Implementation Rating

    Bambu by Sprout Social

    N/A
    0 Ratings
    10.0

    Constant Contact

    100%
    9 Ratings

    Configurability

    Bambu by Sprout Social

    N/A
    0 Ratings
    10.0

    Constant Contact

    100%
    1 Rating

    Product Scalability

    Bambu by Sprout Social

    N/A
    0 Ratings
    10.0

    Constant Contact

    100%
    1 Rating

    Likelihood to Recommend

    Sprout Social

    Routinely sharing job postings from Bambu by Sprout Social to LinkedIn, using the canned content our Marketing team provides and revising so that it "sounds like me" prior to sharing on LI. Cadencing my content shares for the week in the "Scheduling" option Creating a new link to share content via Bambu by Sprout Social to LI, to position myself as a thought leader in my space
    Read full review

    Constant Contact

    Constant Contact is the best tool for communicating information in an attractive way to multiple people with customizable pictures, content, and links. It is also the best option for tracking information regarding what constituents received the email, clicked through, unsubscribed, etc. This platform makes keeping track of data for multiple levels of constituents manageable.
    Read full review

    Pros

    Sprout Social

    • Ease of use. It creates a user-friendly experience that allows employees to understand and share.
    • Customer support & feedback.
    • Understanding the power of social media and building their tool around its use.
    Read full review

    Constant Contact

    • Market segmentation is great: my main segmentation is by region because that's how our sales team is divided.
    • Lists: making customized email lists is easy and intuitive; the custom fields allow some flexibility in case our fields don't exactly line up with Constant Contact's.
    • Campaigns: creating campaigns is quick and simple. I especially appreciate the 'resend to non-openers' option. I am constantly using this feature.
    • Subject line generator: I like using the recommended subject lines. I'm able to plug in their recommended ideas, or sometimes, this feature helps me generate my own ideas.
    Read full review

    Cons

    Sprout Social

    • Add feature to track clock-ins and clock-outs.
    • Show when employees are not available due to time -off
    • If you miss the notification to sign a document, it is very hard to find it following common sense.
    Read full review

    Constant Contact

    • Drag and drop interface can be buggy. For example, when you drag in a component, sometimes the email template keeps scrolling, so you're not able to actually drop in the component.
    • Reporting is a bit confusing. There are 2 different ways to access reporting and I believe only one of them allowed you to view click rates for embedded links.
    • Limitations on the drag and drop interface. For example, you're not able to create a sidebar that spans the entire length of the email, which was a request from a client.
    Read full review

    Pricing Details

    Bambu by Sprout Social

    Starting Price

    Editions & Modules

    Bambu by Sprout Social editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Constant Contact

      Starting Price

      $9.99 per month

      Editions & Modules

      Constant Contact editions and modules pricing
      EditionModules
      Core$9.991
      Plus$45.002
      CRM Platform by SharpSpring$449.003

      Footnotes

      1. per month
      2. per month
      3. per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Add on the SMS Marketing tool to any Core or Plus Constant Contact account. SMS is only available in the US for Core and Plus paid plans. SMS can be added when logged in to your account after purchase. Plans start at $10/month for up to 500 messages.

      Likelihood to Renew

      Sprout Social

      No answers on this topic

      Constant Contact

      There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
      Read full review

      Usability

      Sprout Social

      No answers on this topic

      Constant Contact

      There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
      Read full review

      Reliability and Availability

      Sprout Social

      No answers on this topic

      Constant Contact

      No major problems in sending out the email campaigns and accessing the analytics
      Read full review

      Performance

      Sprout Social

      No answers on this topic

      Constant Contact

      The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
      Read full review

      Support Rating

      Sprout Social

      No answers on this topic

      Constant Contact

      I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
      Read full review

      Implementation Rating

      Sprout Social

      No answers on this topic

      Constant Contact

      Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
      Read full review

      Alternatives Considered

      Sprout Social

      It was similar in that it helped us push prewritten messages out to our team, but the UX/UI was far more dated and not as intuitive. It's mobile app also wasn't very useful; made it difficult to edit messages and would constantly need you to log back in. The two things GaggleAMP had over Bambu however was more comprehensive analytics and the ability to automatically push out social posts
      Read full review

      Constant Contact

      We tried Mailchimp. We could send messages to larger groups for free with Constant Contact. And we simply found more people read the emails and responded more frequently when we used Constant Contact. I think it's because it didn't feel as much like a marketing tool as when we contacted them with Mailchimp.
      Read full review

      Scalability

      Sprout Social

      No answers on this topic

      Constant Contact

      Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
      Read full review

      Return on Investment

      Sprout Social

      • Social presence for those who did not have one before.
      • Additional brand awareness via our sales and partners who use the platform.
      Read full review

      Constant Contact

      • Good email marketing option that we need to expand on
      • We have not had a strong determinable ROI, but we do not always know if a donation resulted from an email
      • Very affordable and we plan in keeping it as a resource
      Read full review

      Screenshots

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