23 Ratings
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Score 6.1 out of 100
28 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • Barracuda Web Security Gateway is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Cisco Secure Web Appliance is rated higher in 1 area: Usability

Likelihood to Recommend

9.4

Barracuda Web Security Gateway

94%
7 Ratings
6.0

Cisco Secure Web Appliance

60%
9 Ratings

Usability

8.0

Barracuda Web Security Gateway

80%
1 Rating
9.0

Cisco Secure Web Appliance

90%
1 Rating

Support Rating

9.5

Barracuda Web Security Gateway

95%
5 Ratings
6.4

Cisco Secure Web Appliance

64%
4 Ratings

Likelihood to Recommend

Barracuda Networks, Inc.

For a larger organization, this is a must. It provides insight into what the users are doing online and most malicious sites will no longer be accessible if access is denied. This can also give access to non-work related sites, but in a limited capacity, based on user or time of day. Though a smaller company would benefit from the features, it may be cost prohibitive.
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Cisco

We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.
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Pros

Barracuda Networks, Inc.

  • Control of domains/sites allowed for access. We can be sure our users are not using their online activity to accidentally, or intentionally, to go to malicious, threatening, intolerance, hate, or pornography.
  • Reporting is easy and informative. Reports allow you to summarize for specific time periods, and then drill down to see time spent, or bandwidth used.
  • Blocking and/or allowing instantly for a specific user or groups is easily done and takes effect immediately.
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Cisco

  • SMA gave us central control over multiple servers, simplifying management.
  • Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
  • Convenient licensing for virtualized environments that allows easy scaling.
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Cons

Barracuda Networks, Inc.

  • More configuration in the reporting options would be helpful; there are a number of reports available to run, however more options for customisation would be useful.
  • The ability to add a list of domains/URL patterns to whitelist or block would be beneficial; while you can do a bulk edit, you can't just copy and paste the URLs in, you have to modify the line of text so that it matches the format, and adds it to the list. The ability to just import a list of addresses would be a huge time saver.
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Cisco

  • I think that the interface could need updates to adapt it to a much more current system, achieve quick access to necessary tools and adapt the platform to a much more customizable and comfortable system to work with.
  • It is undoubtedly a platform that is worth having, however, the license costs could be better adjusted to small businesses so that it can be accessed more easily.
  • It could be a bit complex to use, the use of codes is quite extensive, it could be adjusted to something much more practical but just as efficient.
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Pricing Details

Barracuda Web Security Gateway

Starting Price

Editions & Modules

Barracuda Web Security Gateway editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Cisco Secure Web Appliance

    Starting Price

    Editions & Modules

    Cisco Secure Web Appliance editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Usability

      Barracuda Networks, Inc.

      There are a lot of settings you can adjust. The web log is easy to use. If a user is having issues accessing a website, you can go in and see what's being blocked and why. After that, you can make adjustments fairly easy. The GUI is easy to navigate and updating the software is a simple click of a button.
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      Cisco

      Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.
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      Support Rating

      Barracuda Networks, Inc.

      Barracuda support is always available, 24/7. They are always friendly, supportive, and follow-up with anything they promise. Any ticket that is opened is touched constantly by the support team until it is remedied
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      Cisco

      Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.
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      Alternatives Considered

      Barracuda Networks, Inc.

      SonicWall, Barracuda NG Firewall, and WatchGuard provides Content Filtering, but are primarily firewalls with Content Filtering features. The Web Filter is a dedicated appliance with more storage space and better reporting of users.
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      Cisco

      At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.
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      Return on Investment

      Barracuda Networks, Inc.

      • I came into the company with Barracuda already implemented so it worked well for a number of years.
      • Their support contract was a bit pricey.
      • For what the company paid for the system, Barracuda was worth the money over the 10 years it was implemented.
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      Cisco

      • Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed.
      • Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money).
      • Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper.
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      Screenshots

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