22 Ratings
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Score 9 out of 100
26 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Barracuda Web Security Gateway

For a larger organization, this is a must. It provides insight into what the users are doing online and most malicious sites will no longer be accessible if access is denied. This can also give access to non-work related sites, but in a limited capacity, based on user or time of day. Though a smaller company would benefit from the features, it may be cost prohibitive.
Anonymous | TrustRadius Reviewer

Cisco Secure Web Appliance (formerly Cisco WSA)

We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.
Eduardo Viero | TrustRadius Reviewer

Pros

Barracuda Web Security Gateway

  • Control of domains/sites allowed for access. We can be sure our users are not using their online activity to accidentally, or intentionally, to go to malicious, threatening, intolerance, hate, or pornography.
  • Reporting is easy and informative. Reports allow you to summarize for specific time periods, and then drill down to see time spent, or bandwidth used.
  • Blocking and/or allowing instantly for a specific user or groups is easily done and takes effect immediately.
Jay Glatt | TrustRadius Reviewer

Cisco Secure Web Appliance (formerly Cisco WSA)

  • SMA gave us central control over multiple servers, simplifying management.
  • Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
  • Convenient licensing for virtualized environments that allows easy scaling.
Anonymous | TrustRadius Reviewer

Cons

Barracuda Web Security Gateway

  • More configuration in the reporting options would be helpful; there are a number of reports available to run, however more options for customisation would be useful.
  • The ability to add a list of domains/URL patterns to whitelist or block would be beneficial; while you can do a bulk edit, you can't just copy and paste the URLs in, you have to modify the line of text so that it matches the format, and adds it to the list. The ability to just import a list of addresses would be a huge time saver.
Anonymous | TrustRadius Reviewer

Cisco Secure Web Appliance (formerly Cisco WSA)

  • The default metrics on the dashboard visualization are not that useful. It is not much customizable too. Some of the dashboard features like load, volume, etc. can have a hide option.
  • The false negatives are more than false positives. A lot of the times, it verdicts the same email as malicious and non-malicious. This can be reduced.
Kuntal Das | TrustRadius Reviewer

Usability

Barracuda Web Security Gateway

Barracuda Web Security Gateway 8.0
Based on 1 answer
There are a lot of settings you can adjust. The web log is easy to use. If a user is having issues accessing a website, you can go in and see what's being blocked and why. After that, you can make adjustments fairly easy. The GUI is easy to navigate and updating the software is a simple click of a button.
Anonymous | TrustRadius Reviewer

Cisco Secure Web Appliance (formerly Cisco WSA)

Cisco Secure Web Appliance (formerly Cisco WSA) 9.0
Based on 1 answer
Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.
Eduardo Viero | TrustRadius Reviewer

Support Rating

Barracuda Web Security Gateway

Barracuda Web Security Gateway 9.4
Based on 5 answers
Barracuda support is always available, 24/7. They are always friendly, supportive, and follow-up with anything they promise. Any ticket that is opened is touched constantly by the support team until it is remedied
Jay Glatt | TrustRadius Reviewer

Cisco Secure Web Appliance (formerly Cisco WSA)

Cisco Secure Web Appliance (formerly Cisco WSA) 6.7
Based on 4 answers
Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.
Kuntal Das | TrustRadius Reviewer

Alternatives Considered

Barracuda Web Security Gateway

SonicWall, Barracuda NG Firewall, and WatchGuard provides Content Filtering, but are primarily firewalls with Content Filtering features. The Web Filter is a dedicated appliance with more storage space and better reporting of users.
Derek Schroeder | TrustRadius Reviewer

Cisco Secure Web Appliance (formerly Cisco WSA)

At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.
Anonymous | TrustRadius Reviewer

Return on Investment

Barracuda Web Security Gateway

  • I came into the company with Barracuda already implemented so it worked well for a number of years.
  • Their support contract was a bit pricey.
  • For what the company paid for the system, Barracuda was worth the money over the 10 years it was implemented.
Anonymous | TrustRadius Reviewer

Cisco Secure Web Appliance (formerly Cisco WSA)

  • Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed.
  • Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money).
  • Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper.
Valery Mezentsau | TrustRadius Reviewer

Screenshots

Cisco Secure Web Appliance (formerly Cisco WSA)

Pricing Details

Barracuda Web Security Gateway

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Secure Web Appliance (formerly Cisco WSA)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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