Barracuda RMM vs. Central

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Barracuda RMM
Score 9.0 out of 10
N/A
Barracuda RMM (based on the former Managed Workplace product acquired by Barracuda from Avast in 2019) is a Remote Monitoring and Management platform. Managed Workplace serves as an agentless tool that MSP’s can use for clients with an emphasis on security assessment and reporting. It also provides other system monitoring functionalities, including patch management, asset management and tracking, and task automation with a library of prebuilt and user-designed scripts. It also offers…N/A
Central
Score 8.5 out of 10
N/A
Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.
$80
per month
Pricing
Barracuda RMMCentral
Editions & Modules
No answers on this topic
LogMeIn Central
$80
per month (minimum 25 computers)
Offerings
Pricing Offerings
Barracuda RMMCentral
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Barracuda RMMCentral
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Barracuda RMM
9.1
3 Ratings
25% above category average
Central
-
Ratings
Remote monitoring8.93 Ratings00 Ratings
Network device monitoring8.93 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Barracuda RMM
6.6
3 Ratings
6% below category average
Central
-
Ratings
Patch Management6.03 Ratings00 Ratings
Policy-based automation7.13 Ratings00 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Barracuda RMM
-
Ratings
Central
8.5
87 Ratings
2% above category average
Screen sharing00 Ratings9.580 Ratings
File transfer00 Ratings9.184 Ratings
Instant message00 Ratings7.957 Ratings
Secure remote access with Smart Card authentication00 Ratings9.013 Ratings
Access to sleeping/powered-off computers00 Ratings7.362 Ratings
Over-the-Internet remote session00 Ratings9.585 Ratings
Initiate remote control from mobile00 Ratings8.671 Ratings
Remote management of servers & workstations00 Ratings8.477 Ratings
Remote Active Directory® management00 Ratings8.131 Ratings
Centralized management dashboard00 Ratings8.674 Ratings
Session record00 Ratings9.442 Ratings
Annotations00 Ratings7.830 Ratings
Monitoring and Alerts00 Ratings8.051 Ratings
Multi-platform remote control00 Ratings8.255 Ratings
Best Alternatives
Barracuda RMMCentral
Small Businesses
Atera
Atera
Score 8.8 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
Atera
Atera
Score 8.8 out of 10
Splashtop
Splashtop
Score 9.2 out of 10
Enterprises

No answers on this topic

Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Barracuda RMMCentral
Likelihood to Recommend
10.0
(7 ratings)
8.7
(87 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(2 ratings)
Usability
-
(0 ratings)
9.3
(75 ratings)
Availability
-
(0 ratings)
9.5
(122 ratings)
Support Rating
4.4
(5 ratings)
9.0
(3 ratings)
Implementation Rating
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
Barracuda RMMCentral
Likelihood to Recommend
Barracuda Networks, Inc.
With a lot of fine-tuning, it works very well to keep the Tier 2 team aware of almost any variable of interest of notification from your servers. You can automate scripts to deploy based on these events. It's cut down the amount of time spent digging around for answers or sifting through logs. Software deployment could use a lot of work for simplicity. We opted for other apps to accomplish this. The helpdesk function may work for those needing something basic, but again, we opted for a full ITSM based on ITIL. It works well for Remote Desktop Support, even for support on the fly for those who don't have the Premium Desktop app installed.
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GoTo (formerly LogMeIn)
I have found that large-scale adoption has its challenges, and it would be better suited for small-to-medium-sized businesses. Additionally, the connections have to be solid, which cuts down on the latency issues. Those companies looking to test a remote management tool may find that this tool is reasonable to implement and distribute. Those that are already experienced should have no problem.
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Pros
Barracuda Networks, Inc.
  • Very good reporting. We provide monthly reports to our customers on remote access, patching, etc.
  • Multiple methods of remote access. This is helpful because different scenarios require different remote access methods.
  • The site is easy to navigate/manage. There is not a big learning curve for new employees.
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GoTo (formerly LogMeIn)
  • Fast remote access, no delay and no problem with computers with two or more screens
  • You can draw on the user's screen, lock the keyboard and mouse, and all of it is software that has logs for auditing
  • Central, also provides silent installation and helps with scripting for GPO enforcement which is a plus when working with multiple users
  • Lists all the computers in your domain that have the tool installed, just click on the desired computer to connect
  • Can remotely access the computer without the user noticing (hidden)
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Cons
Barracuda Networks, Inc.
  • Sometimes when using Premium Remote it says that the wrong password was entered but the password is auto-filled by the program, not the user.
Read full review
GoTo (formerly LogMeIn)
  • Pricing structure is a bit confusing - there are various add-ons that can seriously increase your cost
  • More integrations with software such as Antivirus vendors would be nice
  • No Chromebook client at all, and isn't as good with Mac's either
  • You can only have 1 technician on a PC at a time
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Likelihood to Renew
Barracuda Networks, Inc.
No answers on this topic
GoTo (formerly LogMeIn)
What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better
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Usability
Barracuda Networks, Inc.
No answers on this topic
GoTo (formerly LogMeIn)
It outperforms other remote support options like Remote Connect. CMD instructions can be executed in the background without bothering the current user. I've used a lot of remote desktop programs, but this one is superior to TeamViewer and AnyDesk. more trustworthy and takes less time. Installing it in administrator mode is possible. It aids in cost reduction since waste is decreased by making sure to choose more suitable software solutions in accordance with a firm's requirements.
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Reliability and Availability
Barracuda Networks, Inc.
No answers on this topic
GoTo (formerly LogMeIn)
During our 6 years of use, we [have] never seen any downtime from their side. The application simply works. We have had incidents when we were not able to connect to remote servers by any means, but LogMeIn Central always worked. It has saved us trips to other offices. We have few users are who live in rural areas where internet speeds are not great. Supporting these users is a big challenge, but LogMeIn Central was always a lifesaver.
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Support Rating
Barracuda Networks, Inc.
We've tried many times to work with support to accomplish various tasks in the system with minimal responsiveness and success. Most of what we have accomplished has been without support and through trial/error.
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GoTo (formerly LogMeIn)
Every time I called in with a question or concern, your support team always provided the right information. It's great to call in to support and everyone that answers is very knowledgeable of the product.
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Implementation Rating
Barracuda Networks, Inc.
No answers on this topic
GoTo (formerly LogMeIn)
its quick and easy
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Alternatives Considered
Barracuda Networks, Inc.
AVG Managed Workplace has more tools and features. The pre-existing templates and alerts are working properly while Continuum does not even provide service like that. There are some specific tools to work with and they are super easy to complete the task, for example, you can show what was replaced for your client. You can do it with others and even with Excel, but with table grid view mode of AVG will help you to do it more easily.
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GoTo (formerly LogMeIn)
The most valuable or powerful or reliable feature I'd say it's simplicity and easy to access and complete tasks on time. Its single pane where we have all the control systems, tools and features. I also like how the remote connection is stable and fast. The support is very reliable and top-notch.
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Return on Investment
Barracuda Networks, Inc.
  • Saves time for employees which saves money for the company.
  • Easy to sell something that gives peace of mind to a customer knowing someone is watching their stuff 24/7.
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GoTo (formerly LogMeIn)
  • It has allowed us to saved on travel expenses by being able to fix issues remotely versus having to send some out
  • Tech turn around time has been greatly improved being that most issues they are able to fix remotely
  • Also able to save on training expenses because we do not have to acquire spaces and things to ensure that we get everyone trained in time for season
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ScreenShots