What users are saying about
25 Ratings
2 Ratings
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Feature Set Ratings

  • Benchmark Email ranks higher in 1 feature set: Email & Online Marketing

Email & Online Marketing

9.5

Benchmark Email

95%
6.3

OutreachPlus

63%
Benchmark Email ranks higher in 9/9 features

WYSIWYG email editor

7.8
78%
6 Ratings
N/A
0 Ratings

Dynamic content

10.0
100%
6 Ratings
6.0
60%
1 Rating

Ability to test dynamic content

9.3
93%
4 Ratings
7.0
70%
1 Rating

Landing pages

10.0
100%
4 Ratings
7.0
70%
1 Rating

A/B testing

10.0
100%
6 Ratings
7.0
70%
1 Rating

Mobile optimization

10.0
100%
7 Ratings
1.0
10%
1 Rating

Email deliverability reporting

10.0
100%
11 Ratings
8.0
80%
2 Ratings

List management

10.0
100%
7 Ratings
8.0
80%
1 Rating

Triggered drip sequences

8.2
82%
4 Ratings
N/A
0 Ratings

Reporting & Analytics

8.3

Benchmark Email

83%

OutreachPlus

Feature Set Not Supported
N/A
Benchmark Email ranks higher in 3/3 features

Dashboards

7.6
76%
6 Ratings
N/A
0 Ratings

Standard reports

10.0
100%
7 Ratings
N/A
0 Ratings

Custom reports

7.2
72%
3 Ratings
N/A
0 Ratings

Pre-Send Testing

10.0

Benchmark Email

100%

OutreachPlus

Feature Set Not Supported
N/A
Benchmark Email ranks higher in 2/2 features

Inbox Display

10.0
100%
1 Rating
N/A
0 Ratings

Email Previews

10.0
100%
1 Rating
N/A
0 Ratings

Attribute Ratings

  • OutreachPlus is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Benchmark Email

70%
7 Ratings
8.0

OutreachPlus

80%
1 Rating

Likelihood to Renew

8.0

Benchmark Email

80%
1 Rating

OutreachPlus

N/A
0 Ratings

Likelihood to Recommend

BenchmarkONE

For low volume non-profits, Benchmark Email provides a respectable free service. Ease of use is high and customization of the email is good. The discount for 501(c)(3) organizations and fully free use for non-profits that help children is commendable. Although the GUI editor is flexible and easy to learn, it does have some issues with certain detailed formatting concerns, like properly showing the newlines between paragraphs. Image/photo processing and presentation is similarly both easy to use, but frustrating due to some capability gaps and quirks, like specifying image sizes and display on hi-resolution devices.

Overall, Benchmark Email provides a good service that is easy to learn to expand your communication reach; however, the ROI and satisfaction may not be as high if paying fees comparable to other offerings.
Read full review

Outreachplus | Personalized email Marketing Software

Outreach is well suited for organizations that have a large number of outbound efforts that require a consistent set of records. You can drop 1000 prospects into a sequence, throttle it to send 100 per day, set it to resume OOO replies after a few days, and set it and forget it. Just set up a schedule, make sure you exclude national holidays, and you don't have to touch it ever again.
Read full review

Pros

BenchmarkONE

  • 2,000 contact list space available with no time limit to those who can't upgrade.
  • The AB Testing feature helps to improve the performance of your emails by experimenting with different content and send times to determine what works best. Thus great emailing objectives are easier to achieve.
  • There is a feature where website and email engagement trigger an automatic email series. For example, the automatic flow of a subscriber from a leads list to a customer list upon making a purchase is awesome.
Read full review

Outreachplus | Personalized email Marketing Software

  • Consistent messaging.
  • Prospecting.
  • Reporting.
Read full review

Cons

BenchmarkONE

  • List maintenance -- navigating multiple lists is a cumbersome activity.
  • Analytics about user engagement could be better. It's not super robust, especially if you're used to Google Analytics.
  • Customer support is kind of slow to get back to us.
Read full review

Outreachplus | Personalized email Marketing Software

  • Salesforce integration.
  • Prospect migration.
  • Prospect activity detail.
Read full review

Pricing Details

Benchmark Email

Starting Price

$0 per month

Editions & Modules

Benchmark Email editions and modules pricing
EditionModules
ProStarting at $131
EnterpriseCustom2

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

OutreachPlus

Starting Price

$0

Editions & Modules

OutreachPlus editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Alternatives Considered

    BenchmarkONE

    I stated this plenty of times in my previous responses but we moved to Benchmark from Mad Mimi. Mad Mimi's feature set is extremely basic and only suited for start-ups or very small businesses. Benchmark provides enough customization to take the next step in your email marketing program. It's also fairly affordable
    Read full review

    Outreachplus | Personalized email Marketing Software

    We selected Outreach because this software is responsible for revolutionizing our outbound sales process, and it will continue to be the best tool for us for years to come. I've evaluated other options but always came back to Outreach because it's the full package. Outbound sales is extremely scalable with this platform, and running a sales org on it is amazingly easy to manage.
    Read full review

    Return on Investment

    BenchmarkONE

    • If we think particularly on the ROI then benchmark email gives you a definite amount of ROI. But it takes time, you will see the results after a six month span of time. Because sending an email itself is a slow and steady process to follow.
    Read full review

    Outreachplus | Personalized email Marketing Software

    • Quicker connection w/leads.
    • Easier streamlined tasks.
    • Increased overall productivity.
    Read full review

    Screenshots

    Add comparison