Bigin by Zoho CRM vs. Clari

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bigin by Zoho CRM
Score 8.7 out of 10
N/A
Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.
$9
per month
Clari
Score 8.5 out of 10
N/A
Clari is a predictive sales analytics and sales forecasting solution from the company of the same name headquartered in Sunnyvale.N/A
Pricing
Bigin by Zoho CRMClari
Editions & Modules
Express
$9.00
per month per user
Premier
$15.00
per month
No answers on this topic
Offerings
Pricing Offerings
Bigin by Zoho CRMClari
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual pricing.
More Pricing Information
Features
Bigin by Zoho CRMClari
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bigin by Zoho CRM
8.0
78 Ratings
4% above category average
Clari
-
Ratings
Customer data management / contact management8.670 Ratings00 Ratings
Workflow management8.273 Ratings00 Ratings
Opportunity management8.571 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.068 Ratings00 Ratings
Contract management6.833 Ratings00 Ratings
Interaction tracking8.065 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bigin by Zoho CRM
8.0
63 Ratings
5% above category average
Clari
-
Ratings
Lead management8.560 Ratings00 Ratings
Email marketing7.555 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bigin by Zoho CRM
8.1
65 Ratings
6% above category average
Clari
-
Ratings
Task management8.264 Ratings00 Ratings
Reporting8.040 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bigin by Zoho CRM
8.1
67 Ratings
6% above category average
Clari
-
Ratings
Pipeline visualization8.567 Ratings00 Ratings
Customizable reports7.760 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bigin by Zoho CRM
8.1
71 Ratings
7% above category average
Clari
-
Ratings
Custom fields8.171 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Bigin by Zoho CRM
8.6
68 Ratings
3% above category average
Clari
-
Ratings
Single sign-on capability8.754 Ratings00 Ratings
Role-based user permissions8.566 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bigin by Zoho CRM
7.8
37 Ratings
6% above category average
Clari
-
Ratings
Social data7.836 Ratings00 Ratings
Social engagement7.736 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bigin by Zoho CRM
8.1
51 Ratings
11% above category average
Clari
-
Ratings
Marketing automation8.151 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bigin by Zoho CRM
8.3
66 Ratings
12% above category average
Clari
-
Ratings
Mobile access8.366 Ratings00 Ratings
Sales Forecasting Features
Comparison of Sales Forecasting Features features of Product A and Product B
Bigin by Zoho CRM
-
Ratings
Clari
9.9
1 Ratings
14% above category average
Quick Dashboard/Forecast00 Ratings10.01 Ratings
Sales Visuals00 Ratings10.01 Ratings
Sales Forecast Templates00 Ratings9.01 Ratings
Sales Forecasting Factors00 Ratings10.01 Ratings
Sales Forecast Review00 Ratings10.01 Ratings
Sales Forecasting Management00 Ratings10.01 Ratings
Custom Forecast Models00 Ratings10.01 Ratings
Record of Previous Sales Forecasts00 Ratings10.01 Ratings
Sales Forecast Collaboration:00 Ratings10.01 Ratings
CRM Data Import00 Ratings10.01 Ratings
Best Alternatives
Bigin by Zoho CRMClari
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Mediafly
Mediafly
Score 7.6 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.4 out of 10
Prophix
Prophix
Score 8.8 out of 10
Enterprises
Creatio
Creatio
Score 9.4 out of 10
Prophix
Prophix
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bigin by Zoho CRMClari
Likelihood to Recommend
8.9
(79 ratings)
8.7
(28 ratings)
Likelihood to Renew
9.1
(1 ratings)
10.0
(1 ratings)
Usability
8.6
(50 ratings)
10.0
(5 ratings)
Support Rating
6.9
(7 ratings)
10.0
(5 ratings)
Implementation Rating
-
(0 ratings)
9.7
(2 ratings)
User Testimonials
Bigin by Zoho CRMClari
Likelihood to Recommend
Zoho
Bigin by Zoho CRM is suitable for medium-size or small-size companies. In our case, being a small company, all the functions that Bigin by Zoho CRM offers are more than enough. If in the future we need features that are not currently covered by the platform, we will evaluate the possibility of migrating to Zoho CRM. But for the moment (until now we had never used a CRM), everything that Bigin by Zoho CRM offers us fits our needs perfectly. Perhaps for other very large companies, Bigin by Zoho CRM surely does not cover all needs, although I couldn't give examples.
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Clari
Clari is specifically well suited for sales reps, every week, every day to help organize their pipeline. Additionally Clari is very well suited for Sales Leaders to understand the entire sales organization picture in terms of expected company sales/revenue I can't think of situations where Clari is less appropriate, but not the entire company needs access and you do not want to waste license counts on that
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Pros
Zoho
  • Love the custom fields -- our business is unique
  • Ease of use - I don't read manuals nor watch videos...I just dig in
  • Has everything we need at the moment
  • Integrates with Google Workspace
  • Integrates with MS Office
  • Integrates with Zoho Campaigns
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Clari
  • Sales pipeline management: Clari provides real-time visibility into the sales pipeline, enabling sales teams to track the progress of deals and make informed decisions.
  • Revenue forecasting: The platform integrates with existing sales and marketing tools, giving organizations a comprehensive view of their sales pipeline and enabling accurate revenue forecasting.
  • Advanced analytics: Clari uses machine learning and advanced analytics to provide actionable insights into sales performance and help organizations make informed decisions about their sales strategy.
Read full review
Cons
Zoho
  • I would like to link the same contact to more than one company.
  • I would like to be able to use only the name field, but I need to use first and last name
  • I would like to have a plan where there is no limit on the number of customizable fields
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Clari
  • Integrating SFDC activity for opportunity health reporting was missing
  • Very expensive - somewhat hard to justify the cost vs. the value received, and the expense would increase as the organization increased in size.
  • End to End Revenue forecasting - it would be great if Clari could forecast potential revenue 3 - 4 quarters out based on current top of funnel activity. Clari is really strong for in-quarter forecasting, but not future looking.
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Likelihood to Renew
Zoho
Because it is good.
Read full review
Clari
Clari is modern, and easy to use, plus visually things look good, and everything just makes sense when using Clari
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Usability
Zoho
We needed to automate some of the sales process, removing time spent on admin and mundane tasks. This has enabled us to utilise more time with sales, increasing our revenue and sales since utilising this feature. With it also being easy to use, our team has onboarded the CRM into their day to day too.
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Clari
Clari is very good when it comes to usability as I'm accessing it on daily basis as long as I'm on my Notebook, it helps a lot having visibility on my business status and progress on achievement. I can estimate my weekly, monthly, and yearly opportunities closure and revenue. I have some saved views which are so useful to get what I want to see.
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Support Rating
Zoho
The support is all international and it takes a while to get support as you have to go through chats and set up times, not as easy to just call and get the support you need. They are very nice when you do finally connect with someone and they are knowledgeable, just challenging being international sometimes.
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Clari
Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
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Implementation Rating
Zoho
No answers on this topic
Clari
The Clari professional services team was great and kept us on our timeline. No complaints. Nothing amazing to report.
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Alternatives Considered
Zoho
The price is much more attractive than equivalent tools. Pipe drive is as good, but the cost is a big factor when you are a small company, especially at the beginning. So that is why we chose BIgin, and we are delighted with it. With five members, it saves a few hundreds of euros a year.
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Clari
Clari was selected due to the flawless integration with Salesforce, updates are made in real time. Being able to monitor everything at a scalable level has also been critical for our team. For example, we have different views established that show the rep level, manager level, director, customer segment. This eliminates unnecessary forecast/pipeline meetings
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Return on Investment
Zoho
  • I was able to migrate from Hubspot CRM easily saving me hours of time
  • I have recieved 5 x replies to the email sequence i set up since i started using it
  • I have improved lead conversion by 5% so far
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Clari
  • We have significantly decreased the number of overdue deals in our funnel.
  • We stay on top of deals within the pipeline much better now, since there is more transparency and accountability. This has sped up our sales cycle and our funnel is much more clean.
Read full review
ScreenShots

Bigin by Zoho CRM Screenshots

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