Bigtincan vs. Dropbox DocSend

Bigtincan Hub is a very well suited solution for board and other meeting management if your organisation values security and centralisation of document distribution. It has allowed us to eliminate paper based documentation for meetings, and provides meeting members instant access to documents and meeting information that can be updated by staff, as required instead of continually reprinting information.

DocSend works really great if you want to send out a doc to a prospect and want to track when they open it and what content they view. The reporting on this works really well and I've been happy with this functionality. Where it falls short is when you're trying to use it for a live demo utilizing the join.me integration. There are a lot of issues when you try to switch your screen and it only works 2/3s the time. I'd prefer an all-in-one solution instead of this Frankenstein model.

Incentivized

• Aggregating large amounts of information
• Sharing information, controlling permissions and read receipts
• Integration with other cloud based services such as Google Drive or Box
• Easy and seamless form creation

Incentivized

• Additional information from users who have already downloaded the files or material.
• Additional information if the download link(s) have been resent.
• Password encryption if necessary.
• Email verification for third-party download via email.
• Add-ons with other platforms and applications, such as Outlook and Gmail.
• Seal of documents by electronic signature

Incentivized

• There is some functionality that is missing when it comes to being able to utilize file level detail. The structure is based on a folder level organization so there is no way to tag specific files.
• Their reporting capabilities are not super user friendly but this is made up by the customer success team.

Incentivized

• DocSend has a newer feature called Spaces, it lets you place multiple files into a single "deal room". Unfortunately for us, we need it to support nested file structures for larger content sets. Their support team says this is on the way.
• I'd like to be able to change the icons for links add to Space, currently, they're a default icon.
• Navigating the UI is just a bit laborious, it feels like it should be easier to get to link creation since that is what you're doing 90% of the time you go to the site.

Incentivized

I haven’t used the support as our internal teams do a great job of fixing and supporting our DocSend use.

Incentivized

BTC was the only product we used.

Incentivized

DocSend is more convenient than DocuSign if you are already using Dropbox, otherwise a lot of these solutions come down to pricing and preference on user interface. For us, DocSend was great until our needs changed to needing a more sophisticated contract management tool. With further integrations and API accesses in the future, I think it will be easier to have all systems communicating and working together .

Incentivized

• [Minimizing] paper processes and documentation.
• Streamlining distribution of information, saving staff resources.
• Collaboration on business papers, improving outcomes and decisions.

• For about $100 you can optimize all
• Of your pipelines that rely on decks or documents - worth it!
• The time you’d spend having to send each link to individual clients without tracking is well worth the $100 on the product
• We’ve been able to close our fundraising round and increase partnerships by utilizing DocSend - would recommend!

Incentivized