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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BlackBerry Protect (CylancePROTECT)

    Score9.1 out of 10
    N/ACylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.N/A

    ESET PROTECT

    Score8.8 out of 10
    N/AESET provides Endpoint Protection Platform (EPP) capabilities via the ESET PROTECT Platform, covering Windows, Mac, Linux, and both Android and iOS operating systems, providing Mobile Device Management functionality. It comes with multi-tenant management, ensuring real-time visibility for both on-premises and off-premises endpoints as well as full reporting for ESET enterprise-grade solutions. ESET PROTECT management platform can be deployed on-premise or in-cloud. For organizations looking to…

    $49.99

    per year

    Pricing
    BlackBerry Protect (CylancePROTECT)ESET PROTECT
    Editions & Modules
    No answers on this topic
    Essential
    $49.99
    per year 1 device
    Premium
    $59.99
    per year 1 device
    Ultimate
    $179.99
    per year 5 devices
    Offerings
    Pricing Offerings
    BlackBerry Protect (CylancePROTECT)ESET PROTECT
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsESET offers are tailored to each customer’s needs. ESET takes pride in working with customers and partners to find the perfect solution for their security challenges at the right price. Contacting an ESET partner or sales representative ensures each solution is made-to-measure and precisely fits the size, complexity of IT environment and level of protection to match the customer’s business requirements. Pricing percentage is dependent on number of years and devices purchased.
    More Pricing Information
    Community Pulse
    BlackBerry Protect (CylancePROTECT)ESET PROTECT
    Considered Both Products
    BlackBerry
    Chose BlackBerry Protect (CylancePROTECT)
    CylancePROTECT blocked all known threats (including zero-day ransomware executables) immediately. ESET detected the "out in the wild" known malicious executables, but the moment we modified those executables or loaded freshly created ransomware files, ESET failed spectacularly …
    Incentivized
    ESET
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    100%
    Would buy again
    26 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    96%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    100%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    100%
    Implementation went as expected
    25 Answers
    Features
    BlackBerry Protect (CylancePROTECT)ESET PROTECT
    Endpoint Security
    Comparison of Endpoint Security features of BlackBerry Protect (CylancePROTECT) and ESET PROTECT
    Feature
    BlackBerry Protect (CylancePROTECT)
    9.2
    9 Ratings
    8% above category average
    ESET PROTECT
    8.9
    19 Ratings
    4% above category average
    Anti-Exploit Technology9.08 Ratings9.019 Ratings
    Endpoint Detection and Response (EDR)9.98 Ratings9.318 Ratings
    Centralized Management9.79 Ratings10.018 Ratings
    Hybrid Deployment Support10.04 Ratings8.315 Ratings
    Infection Remediation10.06 Ratings8.719 Ratings
    Vulnerability Management8.04 Ratings8.018 Ratings
    Malware Detection8.08 Ratings9.019 Ratings
    Best Alternatives
    BlackBerry Protect (CylancePROTECT)ESET PROTECT
    Small Businesses
    SentinelOne Singularity
    Score9 out of 10
    SentinelOne Singularity
    Score9 out of 10
    Medium-sized Companies
    WatchGuard Endpoint Security
    Score8.7 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    ESET PROTECT
    Score8.8 out of 10
    CrowdStrike Falcon
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BlackBerry Protect (CylancePROTECT)ESET PROTECT
    Likelihood to Recommend
    9.7
    (20 ratings)
    8.6
    (51 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    10.0
    (4 ratings)
    Usability
    9.3
    (4 ratings)
    8.3
    (5 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (5 ratings)
    9.5
    (5 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BlackBerry Protect (CylancePROTECT)ESET PROTECT
    Likelihood to Recommend
    BlackBerry
    The policies that you make is where it's key. The "less you let people do, the better it will be" so to speak. So if you really clamp down on a policy and don't let people do specific things, then it'll be better for you. It also helps to protect the "not so tech savvy" people as well. Basically the same thing as above, if you have users that need more flexibility, on occasion the policies might come into play and interfere if you're not careful.
    Incentivized
    Read full review
    ESET
    Fits well in
    our Medium sized organization, we still host a lot on prem with various Windows
    / Linux VM’s, ESET PROTECT supports all operating systems we currently use, Pricing is
    very aggressive compared to its other EU security offerings.

    The endpoint
    is lightweight, we’ve never had any performance issue, it has many features for
    the value and can also generate logs/reports for compliance.



    The EDR
    plugin may be overkill for a small business and requires extra IT resources to manage,
    also there is currently no XDR capability if you need that in your business.
    Incentivized
    Read full review
    Pros
    BlackBerry
    • Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
    • User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
    • Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.
    Incentivized
    Read full review
    ESET
    • ESET provides comprehensive, transparent protection for my MacOS devices without interfering with the efficiency of my operating system.
    • It's easy to install, configure (default settings are great for just about everyone), and update.
    • ESET's customer communications, including a very detailed knowledge base online, make it clear I've chosen the right antivirus solution!
    Incentivized
    Read full review
    Cons
    BlackBerry
    • It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
    • Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
    Incentivized
    Read full review
    ESET
    • If the system administrator has functions such as pop-up notification and alert mail transmission, I believe that countermeasures can be taken faster
    • It often gets in the way of the network system.
    • Communication between PCs under the same network may be hindered, which may be an obstacle to verification.
    Incentivized
    Read full review
    Likelihood to Renew
    BlackBerry
    It's simply been the best product I've used and tested within the past four years.
    Incentivized
    Read full review
    ESET
    I'm giving it a 10, because I would totally have no reservations about staying on with eSet for another 3 years once our contract comes up for renewal. We are looking to transfer to a different product in January, however. This is due to a special pricing contract with the state of Ohio that made a normally much more expensive product very affordable and was cheaper than our coming eSet renewal cost. This is a very special case only available to government and educational organizations, but had that not been offered, we would have gladly stayed with eSet.
    Incentivized
    Read full review
    Usability
    BlackBerry
    1. Great product
    2. Great technology
    3. Great people
    4. Great leader (Stuart McClure)
    5. Great Service
    I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.
    Read full review
    ESET
    Provide execllent security agains malware, ransomware, and phishing. Easy to use and monitoring multiple devices and managing security settings remotely. Software firewall ability to secure network traffic and blocking websites and application at software level its gives very easy to configure .Zero-day threats as some other security products is missing with more advanced machine learning and behavioral analysis capabilities.
    Incentivized
    Read full review
    Support Rating
    BlackBerry
    I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
    Incentivized
    Read full review
    ESET
    Excellent support from ESET and when we had questions regarding the initial deployment they were there. The questions we put forth were answered immediately with great detail. Any of the items we put forth, scenarios, were given a good solution from ESET to fit our needs. This company stands by their product and are happy to step up when needed.
    Incentivized
    Read full review
    Implementation Rating
    BlackBerry
    No answers on this topic
    ESET
    Do the full scan at the beginning and be prepared to wait until it is done. It will find things you did not know were there. You can leave on the Apple firewall as well as the ESET firewall. There have been no conflicts. Remember to remove emails from being backed up, so you do not have spam on your backup! This was the mistake I made.
    Incentivized
    Read full review
    Alternatives Considered
    BlackBerry
    Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
    Incentivized
    Read full review
    ESET
    Choosing ESET PROTECT rather than McAfee Security or other secuty softwares helps me more evaluate specific security requirements of the company. Considering the scalability of solution it provides, the ease of use of its interface, the level of support provided by the vendors, and the availability of reports makes it a top choice for me.
    Read full review
    Return on Investment
    BlackBerry
    • We have the piece of mind that our endpoints are protected.
    • We have more time to work on other projects as we don't have to worry about computers being on to have scheduled scans.
    • Our computers CPU and RAM aren't going to be taken up with big process like typical anti-virus programs do.
    Incentivized
    Read full review
    ESET
    • ESET maintains the security of our machines, files, reports, etc., an invasion or infection could result in a catastrophe, loss of important data, expenses with specialized support, hours or days of work stopped until the solution is found, without ESET prevention we could have big expenses at any time.
    Incentivized
    Read full review
    ScreenShots

    ESET PROTECT Screenshots

    Screenshot of ESET PROTECT Dashboard.
Unified cybersecurity platform interface providing network visibility and control. Available as cloud or on-prem deployment.

Ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes.Screenshot of ESET Endpoint Security.

Advanced multilayered protection for computers and smartphones powered by ESET LiveSense technology.Screenshot of ESET Server Security.
Provides real-time protection for the company’s data passing through all general servers, network file storage including OneDrive, and multi-purpose servers to ensure business continuity.Screenshot of ESET PROTECT - Reports. 
Meets reporting requirements and saves time with scheduled reporting and dozens of customizable templates.Screenshot of ESET Full Disk Encryption. 
An encryption managed natively by ESET remote management console. It increases the  organization's data security that meets compliance regulations.Screenshot of ESET LiveGuard Advanced. 
A cloud-based technology that uses scanning, machine learning, cloud sandboxing, and in-depth behavioral analysis to prevent targeted attacks as well as new or unknown threats, especially ransomware.