What users are saying about
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Top Rated
459 Ratings
89 Ratings
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Score 6.9 out of 101

BlueJeans

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Top Rated
459 Ratings
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Score 8.7 out of 101

Likelihood to Recommend

Blackboard Collaborate

It's useful for a classroom video session with a professor, as multiple students can access it at once (it will stream better if only the instructor uses video and others just use chat) and both lecture or answer questions, employing the Whiteboard feature as necessary. There is a hand raising option students can use to signal that they have a question, or they can just put a question in on the chat section.It is not as interactive as some video tutoring platforms I have seen, but it is something that our support services at school have access to with a site license, so it's ideal for us.
Becca Guler profile photo

BlueJeans

BlueJeans is a complete solution, it would be a perfect product to replace numberous legacy systems of which the capacity has been reached or are not meeting their requirements. It is great for use in meeting rooms with one touch join as you enter the room, also for mobile sales force teams who can join directly from their mobiles and still experience the full meeting with video / content.
Kenny Thornton profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Blackboard Collaborate
7.0
BlueJeans
8.3
High quality audio
Blackboard Collaborate
7.1
BlueJeans
8.6
High quality video
Blackboard Collaborate
6.9
BlueJeans
8.6
Low bandwidth requirements
Blackboard Collaborate
5.8
BlueJeans
7.6
Mobile support
Blackboard Collaborate
8.4
BlueJeans
8.4

Screen Sharing

Blackboard Collaborate
7.5
BlueJeans
8.2
Desktop sharing
Blackboard Collaborate
7.0
BlueJeans
8.7
Whiteboards
Blackboard Collaborate
8.0
BlueJeans
7.8

Online Meetings / Events

Blackboard Collaborate
8.6
BlueJeans
8.2
Calendar integration
Blackboard Collaborate
10.0
BlueJeans
8.2
Meeting initiation
Blackboard Collaborate
7.9
BlueJeans
8.5
Integrates with social media
Blackboard Collaborate
8.2
BlueJeans
7.5
Record meetings / events
Blackboard Collaborate
8.4
BlueJeans
8.7
Slideshows
Blackboard Collaborate
8.5
BlueJeans
8.4

Online Events Collaboration

Blackboard Collaborate
8.8
BlueJeans
8.2
Live chat
Blackboard Collaborate
8.8
BlueJeans
8.4
Audience polling
Blackboard Collaborate
9.0
BlueJeans
8.1
Q&A
Blackboard Collaborate
8.7
BlueJeans
8.2

Online Events Security

Blackboard Collaborate
7.9
BlueJeans
8.3
User authentication
Blackboard Collaborate
6.7
BlueJeans
8.5
Participant roles & permissions
Blackboard Collaborate
8.7
BlueJeans
8.1
Confidential attendee list
Blackboard Collaborate
8.4
BlueJeans
8.1

Pros

Blackboard Collaborate

  • The ability to host a number of people in a meeting and manage their participation via text and audio.
  • The screen sharing features allows presenters to demonstrate procedures exactly as instructed on the screen. This also allows the presenter to permit others to share their screens if they need clarification of something or to share further ideas.
  • The software gives you the freedom to use a whiteboard to draw/demonstrate concepts to students and other employees.
Carly Pietrzyk, PhD profile photo

BlueJeans

  • Integrates well into the business environment, it is fully integrated into Office 365 which has helped reduce admin overhead for our teams.
  • The audio quality with the introduction of the Dolby Audio is fantastic.
  • Using the system is very simple and straightforward which really helped with the adoption process and minimises ongoing end user support.
Kenny Thornton profile photo

Cons

Blackboard Collaborate

  • Some of the newest computer high resolution screens are not as compatible with the interface. The font and windows are much smaller and the user is not able to increase the size of the windows to make it easier to read/navigate.
  • The audio can sometimes be inconsistent and tune in and out when someone is speaking. This is not every time though and many times the audio is clear.
  • The login process takes a bit longer to get into the program. You have to go through a few step process and loading time to get into the application.
Carly Pietrzyk, PhD profile photo

BlueJeans

  • Very rarely, but sometimes when starting up a video conference with the Dolby base station, you enter the info, the system starts up but then it sits there and loads and then just quits out. You have to re-enter a second time and then it works.
  • Because I also use my iPhone as a hotspot with T-Mobile and have that left on by default, when using the BlueJeans mobile app via an iPad, it defaults to using my hotspot over our company's wifi. Before figuring it out, I was getting a not so great strength of signal, with the app telling me it was switching to low-bandwidth. I finally figured it out, but would be nice for the app to go with the stronger signal overall, not necessarily the signal that is "closest" to the iPad.
Matthew Poletto profile photo

Likelihood to Renew

Blackboard Collaborate

Blackboard Collaborate 9.0
Based on 1 answer
It is a tool that faculty likes to use. It has so much flexibility to allow students to see a class even if they happen to not be available in the classroom.
No photo available

BlueJeans

BlueJeans 8.5
Based on 10 answers
We are heavily invested in another platform. However the features are not quite the same as BlueJeans. If they do become more like BlueJeans (especially the video sharing), then our need for BlueJeans would significantly decrease. An even better option would be if they bought BlueJeans...
Marcus Manderson profile photo

Usability

Blackboard Collaborate

Blackboard Collaborate 8.9
Based on 3 answers
Blackboard collaborate, is very easy to use, in my opinion. However, I consider myself fairly computer and technologically literate. Some professors, students, and parents I know who try to use the software have a difficult time with it. Some suggestions for improvement--I think there should be an autostart tutorial for participants (and session leaders, if I'm being honest) with an checkbox option to "never see this again" if you find yourself to be an expert. It should cover the basics such as: the raise hand feature (or the other polling features), the chatbox feature, the whiteboard feature, and the mic/camera. This way, we don't have students freaking out when they enter the session and us having to calm them down every single time. It may make the program a little less "lightweight" which I know is what you're going for--but it makes the workflow more challenging for those of us actually using the software regularly.
Laura Abercrombie profile photo

BlueJeans

BlueJeans 8.8
Based on 211 answers
Sometimes people have a difficult time getting the app downloaded or getting their camera or mic turned on - but I feel like that is probably user error. I love that when someone turns their camera off in a meeting they disappear from the screen. It is easy to use, join, and understand!
Kymber Williams profile photo

Reliability and Availability

Blackboard Collaborate

Blackboard Collaborate 8.0
Based on 1 answer
The availability of the software is quite impressive. You can access it at any time that you want and from anywhere that you want, but that depends on how the software is set up by the University. There might be sudden outages due to not having enough space on your database, which we had that very issue happen recently here at our University. During that time, you could not access their blackboard at all until it was brought up online again.
No photo available

BlueJeans

BlueJeans 10.0
Based on 2 answers
BlueJeans if usually available when we need it. We have used it on holidays, on weekends, and at all times of days with no problem. BlueJeans is also very communicative when there are issues affecting availability....
Marcus Manderson profile photo

Performance

Blackboard Collaborate

Blackboard Collaborate 9.0
Based on 1 answer
The performance of the software is remarkable. The loading speed of the pages is more than satisfying, it all depends on the users internet package. So far, there wasn't any issue of Blackboard slowing down other software or systems when integrated with them
No photo available

BlueJeans

BlueJeans 9.0
Based on 2 answers
BlueJeans is fairly quick at loading when we need things to load.
Marcus Manderson profile photo

Support

Blackboard Collaborate

Blackboard Collaborate 9.0
Based on 1 answer
Blackboard support is quite knowledgeable and quick to respond to requests.
No photo available

BlueJeans

BlueJeans 8.7
Based on 7 answers
Support is pretty good and reliable. The confusing part on our end is that we seem to meet a new support person every 2-3 months...
Marcus Manderson profile photo

Online Training

Blackboard Collaborate

No score
No answers yet
No answers on this topic

BlueJeans

BlueJeans 8.0
Based on 1 answer
It is straight forward and easy to understand
Marcus Manderson profile photo

Implementation

Blackboard Collaborate

No score
No answers yet
No answers on this topic

BlueJeans

BlueJeans 9.0
Based on 7 answers
It was not as hard as initially thought
Marcus Manderson profile photo

Alternatives Considered

Blackboard Collaborate

I've other webinar tools like Go to Meeting and Adobe...I would say they are all comparable.
No photo available

BlueJeans

BlueJeans is a great competitor for these other UC platforms. Zoom still carries favor within some of our depts, however. As Skype for Business is phasing out, many people have chosen to work with BlueJeans. We are looking into Microsoft Teams as well.Cisco WebEx favored well with Cisco hardware, but we enjoyed the many conferencing solutions that BlueJeans was compatible with as well
Steven Carmean profile photo

Scalability

Blackboard Collaborate

Blackboard Collaborate 8.0
Based on 1 answer
The reason for this rating is that the software is a pretty good tool that can be utilized for use in all of the Universities around the world. It has the capability to fulfill the needs of various different education systems. Although, there are slight improvements that are needed, therefore the rating is at 8.
No photo available

BlueJeans

BlueJeans 8.5
Based on 2 answers
Options are provided to scale up or down the software based on needs.
Marcus Manderson profile photo

Return on Investment

Blackboard Collaborate

  • Easy to set up a video-call meeting
  • Provides a good way for Professors and Students to communicate with each other
No photo available

BlueJeans

  • Most importantly, it opened up new deployment options for our main service: education.
  • We now offer online courses that are part of the official curriculum and imparted in a 100% synchronous fashion.
  • It has helped us foster innovation in the classroom by opening the doors to international instructors who connect remotely.
  • The number of users and demand for this service in our campus has increased drastically since we first started with BlueJeans.
Juan Carlos Molina Castejón profile photo

Pricing Details

Blackboard Collaborate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

BlueJeans

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Add comparison