What users are saying about
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Top Rated
525 Ratings
90 Ratings
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Score 6.8 out of 101

BlueJeans

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Top Rated
525 Ratings
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Score 8.7 out of 101

Likelihood to Recommend

Blackboard Collaborate

It's useful for a classroom video session with a professor, as multiple students can access it at once (it will stream better if only the instructor uses video and others just use chat) and both lecture or answer questions, employing the Whiteboard feature as necessary. There is a hand raising option students can use to signal that they have a question, or they can just put a question in on the chat section.It is not as interactive as some video tutoring platforms I have seen, but it is something that our support services at school have access to with a site license, so it's ideal for us.
Becca Guler profile photo

BlueJeans

Overall, BlueJeans got the job done. It was rarely ever down and making a call was fairly straightforward. It had an ability to set up a speed dial to a meeting ID from a room system which was handy. We used it for a weekly 15 minute stand up meeting to connect the Seattle and NY teams every Monday and it worked well most of the time.
Adam Martin profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Blackboard Collaborate
7.0
BlueJeans
8.2
High quality audio
Blackboard Collaborate
7.0
BlueJeans
8.5
High quality video
Blackboard Collaborate
6.9
BlueJeans
8.4
Low bandwidth requirements
Blackboard Collaborate
5.7
BlueJeans
7.5
Mobile support
Blackboard Collaborate
8.4
BlueJeans
8.3

Screen Sharing

Blackboard Collaborate
7.3
BlueJeans
8.2
Desktop sharing
Blackboard Collaborate
6.8
BlueJeans
8.7
Whiteboards
Blackboard Collaborate
7.7
BlueJeans
7.6

Online Meetings / Events

Blackboard Collaborate
8.3
BlueJeans
8.2
Calendar integration
Blackboard Collaborate
10.0
BlueJeans
8.2
Meeting initiation
Blackboard Collaborate
7.4
BlueJeans
8.6
Integrates with social media
Blackboard Collaborate
8.2
BlueJeans
7.3
Record meetings / events
Blackboard Collaborate
7.9
BlueJeans
8.7
Slideshows
Blackboard Collaborate
7.9
BlueJeans
8.3

Online Events Collaboration

Blackboard Collaborate
8.5
BlueJeans
8.2
Live chat
Blackboard Collaborate
8.6
BlueJeans
8.4
Audience polling
Blackboard Collaborate
8.6
BlueJeans
8.0
Q&A
Blackboard Collaborate
8.5
BlueJeans
8.1

Online Events Security

Blackboard Collaborate
8.0
BlueJeans
8.3
User authentication
Blackboard Collaborate
7.2
BlueJeans
8.5
Participant roles & permissions
Blackboard Collaborate
8.4
BlueJeans
8.1
Confidential attendee list
Blackboard Collaborate
8.2
BlueJeans
8.2

Pros

Blackboard Collaborate

  • The ability to host a number of people in a meeting and manage their participation via text and audio.
  • The screen sharing features allows presenters to demonstrate procedures exactly as instructed on the screen. This also allows the presenter to permit others to share their screens if they need clarification of something or to share further ideas.
  • The software gives you the freedom to use a whiteboard to draw/demonstrate concepts to students and other employees.
Carly Pietrzyk, PhD profile photo

BlueJeans

  • Integrates well into the business environment, it is fully integrated into Office 365 which has helped reduce admin overhead for our teams.
  • The audio quality with the introduction of the Dolby Audio is fantastic.
  • Using the system is very simple and straightforward which really helped with the adoption process and minimises ongoing end user support.
Kenny Thornton profile photo

Cons

Blackboard Collaborate

  • Logging in can be challenging for students who are not exactly computer literate. The program's reliance on an updated Java can be a real source of frustration for students and parents.
  • Accessing sessions once they've been recorded is a bit cumbersome. It is especially difficult for professors who are not as computer literate.
  • Accessing a virtual classroom could be improved. I would like to see a customizable "button" or "widget" option that can be placed on a professor's webpage.
Laura Abercrombie profile photo

BlueJeans

  • One thing that I liked better about GoToMeeting was the separation of the chat box from the main screen. It's important to be able to see the chat box while I'm presenting, but the way it's set up on BlueJeans, it's combined with the main screen and so it's quite inconvenient. Another problem with this is that if I'm sharing my screen for presenting, when I look at the chats-- which would even include private chats-- they show up for everyone to see. This is a major flaw. The chat box should be separate.
  • I have recurring meetings, with meeting numbers, which I would like to send out reminders of to team members. In version 1 of BlueJeans, I could copy and paste those. In the current version (2), I cannot; I have to memorize and type them in manually to my reminder messages. For my permanent person meeting number, I can copy it easily. However, this is not possible with other meeting IDs. Why would they make the meeting numbers not possible to copy?
  • Similarly, in version 1, after the meeting, I could copy the chat box, which I kept with the meeting's presentation and meeting minutes for recordkeeping. The chats could also remind me who said what in the meeting for the purpose of writing my meeting minutes. With version 2, chat is no longer copiable, so I have to use multiple screenshots to get all the chats -- what a pain.
  • Scheduling meetings is not convenient. It forces me to a web page to do so.
J Lee Harshbarger profile photo

Likelihood to Renew

Blackboard Collaborate

Blackboard Collaborate 9.0
Based on 1 answer
It is a tool that faculty likes to use. It has so much flexibility to allow students to see a class even if they happen to not be available in the classroom.
No photo available

BlueJeans

BlueJeans 8.4
Based on 10 answers
We are heavily invested in another platform. However the features are not quite the same as BlueJeans. If they do become more like BlueJeans (especially the video sharing), then our need for BlueJeans would significantly decrease. An even better option would be if they bought BlueJeans...
Marcus Manderson profile photo

Usability

Blackboard Collaborate

Blackboard Collaborate 8.9
Based on 3 answers
Blackboard collaborate, is very easy to use, in my opinion. However, I consider myself fairly computer and technologically literate. Some professors, students, and parents I know who try to use the software have a difficult time with it. Some suggestions for improvement--I think there should be an autostart tutorial for participants (and session leaders, if I'm being honest) with an checkbox option to "never see this again" if you find yourself to be an expert. It should cover the basics such as: the raise hand feature (or the other polling features), the chatbox feature, the whiteboard feature, and the mic/camera. This way, we don't have students freaking out when they enter the session and us having to calm them down every single time. It may make the program a little less "lightweight" which I know is what you're going for--but it makes the workflow more challenging for those of us actually using the software regularly.
Laura Abercrombie profile photo

BlueJeans

BlueJeans 8.8
Based on 211 answers
Joining a meeting couldn't be simpler. Whether through a "Join Meeting" click of the mouse in your email invite, opening up in your web browser and you're in the meeting (after picking options like using both audio and video or audio only). Or starting up as moderator through the Dolby base station unit in our conference room, with entering a meeting ID and password and you're good to go, it is so simple and easy. Gone are the days of low-rent FaceTime calls or using systems online where the participants had to download this plugin or that driver, or have the latest versions of Flash, with clients getting frustrated with it all.
Matthew Poletto profile photo

Reliability and Availability

Blackboard Collaborate

Blackboard Collaborate 8.0
Based on 1 answer
The availability of the software is quite impressive. You can access it at any time that you want and from anywhere that you want, but that depends on how the software is set up by the University. There might be sudden outages due to not having enough space on your database, which we had that very issue happen recently here at our University. During that time, you could not access their blackboard at all until it was brought up online again.
No photo available

BlueJeans

BlueJeans 10.0
Based on 2 answers
BlueJeans if usually available when we need it. We have used it on holidays, on weekends, and at all times of days with no problem. BlueJeans is also very communicative when there are issues affecting availability....
Marcus Manderson profile photo

Performance

Blackboard Collaborate

Blackboard Collaborate 9.0
Based on 1 answer
The performance of the software is remarkable. The loading speed of the pages is more than satisfying, it all depends on the users internet package. So far, there wasn't any issue of Blackboard slowing down other software or systems when integrated with them
No photo available

BlueJeans

BlueJeans 9.0
Based on 2 answers
BlueJeans is fairly quick at loading when we need things to load.
Marcus Manderson profile photo

Support

Blackboard Collaborate

Blackboard Collaborate 9.0
Based on 1 answer
Blackboard support is quite knowledgeable and quick to respond to requests.
No photo available

BlueJeans

BlueJeans 8.7
Based on 7 answers
The fact that I normally get a response within the hour to my tickets, and can reach out to our rep via slack during normal business hours has been great. this has been far above what we have gotten from other vendors and has really made the transition a lot easier
Ryan Scherding profile photo

Online Training

Blackboard Collaborate

No score
No answers yet
No answers on this topic

BlueJeans

BlueJeans 8.0
Based on 1 answer
It is straight forward and easy to understand
Marcus Manderson profile photo

Implementation

Blackboard Collaborate

No score
No answers yet
No answers on this topic

BlueJeans

BlueJeans 9.0
Based on 7 answers
With the exception of a few hiccups we had a pretty good experience rolling out bluejeans. user adoption was really quick as it integrated into their gsuite, and we pushed the chrome extension via google admin and the desktop app via JAMF. the training ahead of the rollout provided by bluejeans was kinda boring and pretty unnecessary as the system is very easy to use, and most users opted to skip the training
Ryan Scherding profile photo

Alternatives Considered

Blackboard Collaborate

While other products can handle more active participants in a meeting at one time, Blackboard Collaborate has a much simpler and easy-to-use interface that makes it an ideal product for one to many presentations. It integrates fully with multiple learning management systems to allow simply scheduling as well as has a separate front-end to allow for use outside of the LMS.
No photo available

BlueJeans

I have used Zoom. The majority of the people in my company use it. I continue to stick with BlueJeans because of the ease of use. I do like that Zoom allows any user to have a free account they can use - each call has a 30-minute time limit - but this opens it up for those not financially in a place to spend more to use it. I have had some people complain that BlueJeans video cuts their head off - that on Zoom they look normal but something about BlueJeans causes them to look too close to the camera and they have to move far away.
Kymber Williams profile photo

Scalability

Blackboard Collaborate

Blackboard Collaborate 8.0
Based on 1 answer
The reason for this rating is that the software is a pretty good tool that can be utilized for use in all of the Universities around the world. It has the capability to fulfill the needs of various different education systems. Although, there are slight improvements that are needed, therefore the rating is at 8.
No photo available

BlueJeans

BlueJeans 8.5
Based on 2 answers
Options are provided to scale up or down the software based on needs.
Marcus Manderson profile photo

Return on Investment

Blackboard Collaborate

  • Collaborate Ultra has been the most effective for us for training faculty virtually.
  • Faculty have been excited that they can have a remote guest speaker in their classroom, and all they need to do for set up is to e-mail that guest speaker a link to join the session.
  • Collaborate Ultra is beyond useful for faculty to meet with online students who are either across the country, or even in other countries, with tools that really help to focus on course work.
Joseph Axenroth profile photo

BlueJeans

  • First off, I just want to say that there were quite a few things on that previous page that I didn't know about! What is Whiteboard? Polling? Maybe I haven't been reading my emails from Blue Jeans very closely but I was completely unaware of these features.
  • It has allowed us to carry out our grant-funded project and assessment of it. Of course this isn't the only software that would have allowed us to complete our work, but it was recommended to us by someone and we decided to give it a go.
  • For virtual meetings, it has definitely allowed our research group to stay on top of projects. Some of our team members are quite mobile and are frequently in other states so it has kept us working on projects whereas in the past (the 2000s??) this would not have been possible.
Dara Naphan profile photo

Pricing Details

Blackboard Collaborate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BlueJeans

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

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