What users are saying about
Top Rated
471 Ratings
12 Ratings
Top Rated
471 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Likelihood to Recommend

Box

Box is well suited for projects on which a smaller handful of individuals are working on the same project at the same time. I can imagine that for files that require the input of many individuals, Box file editing and sharing may run slower than desirable. Box will help seamlessly integrate desktop applications like Microsoft Office with online editing and collaboration capability.
Anonymous | TrustRadius Reviewer

eFileCabinet

eFilecabinet is the best bang for the buck Digital Document Storage Solution that will replace your Physical File Cabinets in your office and lead you down the paperless digital path. With this price point comes some hiccups and speed bumps that you need to be aware of (broken software due to updates from time to time, missing features, confusing interface due to multiple ways to access your data, etc), but once you find work arounds to these items, you will see how powerful efilecabinet is.
Ricky Jordan | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Box
8.7
eFileCabinet
Versioning
Box
8.6
eFileCabinet
Video files
Box
8.7
eFileCabinet
Audio files
Box
8.8
eFileCabinet
Document collaboration
Box
8.6
eFileCabinet
Access control
Box
9.2
eFileCabinet
File search
Box
8.4
eFileCabinet
Device sync
Box
8.8
eFileCabinet

Cloud Storage Security & Administration

Box
9.0
eFileCabinet
User and role management
Box
8.9
eFileCabinet
File organization
Box
9.2
eFileCabinet
Device management
Box
8.9
eFileCabinet

Cloud Storage Platform

Box
8.9
eFileCabinet
Performance
Box
9.0
eFileCabinet
Reliability
Box
8.9
eFileCabinet
Storage Reports
Box
8.7
eFileCabinet

Pros

Box

  • Ease of sharing - extremely important when multiple people/departments are working on the same project.
  • Ease of access - Box can be accessed via the web or by the cloud (Box Sync, Box Drive) so you can access your files even on computers you don't regularly use.
Heather Miller | TrustRadius Reviewer

eFileCabinet

  • eSignature integration has been a game changer four our organization. The simplification of obtaining client signature on necessary documents through this system has virtually eliminated our need for physically mailing documents to clients.
  • With our documents hosted by eFileCabinet, our team has increased capability to work from home/while on the road without needing to take along physically paperwork.
  • The search function that allows for on-page searching has been extremely useful when we're looking for older documents that we can't quite recall the title of.
Anonymous | TrustRadius Reviewer

Cons

Box

  • The local application sometimes times out on you unknowingly, so you have to check periodically that it is still running and syncing your data.
  • I wish Box had a way of accessing your online portal without first going to the website and clicking through a few pages in order to get to where you need to go to access your files online.
  • It would be nice if there were a few more of the Box features included in the free version, or at least be able to get a free trial of them. Box makes so many cool softwares that would be nice to have for productivity.
Tyler Grudowski | TrustRadius Reviewer

eFileCabinet

  • It's only as good as your system for filing. We file by job number and client, without that it would be unusable, figure that out when you implement.
  • Sometimes it's slow to load.
Ann M. Frank | TrustRadius Reviewer

Likelihood to Renew

Box

Box 8.0
Based on 12 answers
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Sam Montoya, CSM | TrustRadius Reviewer

eFileCabinet

eFileCabinet 10.0
Based on 1 answer
We do not have any issues with eFile Cabinet. It has become just part of our daily life - finish files and projects and save all the documentation here. Need to research? Find it in eFile. I personally cannot imagine my job without it.
Ann M. Frank | TrustRadius Reviewer

Usability

Box

Box 9.1
Based on 17 answers
I think I can only describe it as excellent. All aspects of Box work without problem, quickly and efficiently. The file upload and download systems are quite fast, the process of access from different platforms is carried out without problems, so far no document has been generated in conflicts or unexpected copies, or any type of error.
burt smith | TrustRadius Reviewer

eFileCabinet

eFileCabinet 9.2
Based on 2 answers
eFileCabinet gets the job done and is fairly easy to use once you find a few workarounds and understand how the software works. Using the browser interface next to the desktop sidekick app is needed when it should all be included in a single app. Users always wonder "why do I have to open both the browser and the sidekick interfaces to do a simple task". Basically one does what the other doesn't do and Sidekick is needing to be open regardless for the printer/scanner upload functions, but is limited on what you can do compared to the browser interface. The mac Sidekick is still in beta and makes me wonder how much longer it will be supported or updated...
Ricky Jordan | TrustRadius Reviewer

Reliability and Availability

Box

Box 10.0
Based on 10 answers
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
Anonymous | TrustRadius Reviewer

eFileCabinet

No score
No answers yet
No answers on this topic

Performance

Box

Box 9.0
Based on 24 answers
Box is fast, but it's not as fast as it could be. There are times when I wish it didn't have so many features and just let me get to the file I want quickly, and click once to generate a link to share the file and paste it to my clipboard. Instead, it takes maybe 20 or 30 seconds for something that I wish took only 5 or 10 seconds. Overall, it is a snappy interface, though, so I can't complain too much.
Jonah Dempcy | TrustRadius Reviewer

eFileCabinet

eFileCabinet 8.0
Based on 1 answer
The software loads very quickly, their servers are great. The software can be a tad buggy or quirky at times but it gets the job done which is why it's an 8 out of 10 rating. Their desktop printer and scanner software could use an update so that windows updates don't break it from time to time too.
Ricky Jordan | TrustRadius Reviewer

Support Rating

Box

Box 8.1
Based on 61 answers
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
Anonymous | TrustRadius Reviewer

eFileCabinet

eFileCabinet 10.0
Based on 2 answers
It makes workflow so much easier, including the ability to save in the cloud makes it accessible from anywhere. I save very little on our server now which means this also makes filing more secure. I literally save and research via the platform several times a day.
Ann M. Frank | TrustRadius Reviewer

In-Person Training

Box

Box 10.0
Based on 1 answer
The in person training was done in house and I helped with the training, people seem to respond well.
Anonymous | TrustRadius Reviewer

eFileCabinet

No score
No answers yet
No answers on this topic

Online Training

Box

Box 10.0
Based on 3 answers
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
Anonymous | TrustRadius Reviewer

eFileCabinet

No score
No answers yet
No answers on this topic

Implementation Rating

Box

Box 10.0
Based on 12 answers
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
Anonymous | TrustRadius Reviewer

eFileCabinet

eFileCabinet 9.0
Based on 2 answers
I don't know as it happened before I started working here
Ann M. Frank | TrustRadius Reviewer

Alternatives Considered

Box

Box allows for larger amounts of data to be moved between our call centers and us without the restrictions we ran into before. When we need to transfer call recordings between us and our call centers or carriers, they need to be done quickly and securely. Some of those call recordings are very large and we had troubles before we started using Box
Eric Thorsteinson | TrustRadius Reviewer

eFileCabinet

We find eFileCabinet to be more secure than the alternative products we were using at the time, around 5 years ago. The system is far more robust and better suited the large number of files we needed to store, plus the amount of security and restrictions we needed to be able to provide for our clients
Ranae Hager | TrustRadius Reviewer

Scalability

Box

Box 10.0
Based on 1 answer
It's great, as we put more files on there it's done very well.
Anonymous | TrustRadius Reviewer

eFileCabinet

No score
No answers yet
No answers on this topic

Return on Investment

Box

  • Well - I am using the free version - so I am way into the positive ROI! However - for the paid versions, the ROI is good as they start with a $5 (100GB) per month plan with quite a lot of features, so finding a version in your price range should be easy.
  • I think one negative impact thing will be fact that a solution like OneDrive - which is part of Office 365 - or Google Drive (part of Google Apps) - would virtually eliminate the need to go with an outside service.
  • Compliance factors might sway a company back. Couple that with an attention paid to the location of data in the Box network (think GDPR) - and you can sway some back to Box.
  • Couple a $5 Box account with a free Gmail account and someone can go into business quite easily!
Vin Campbell | TrustRadius Reviewer

eFileCabinet

  • Pricing is budget friendly.
  • Pay only for the number of users you need. I needed 2, so I pay for 2. Other DMS programs come with up to 5 users and charge accordingly. This gives me the flexibility to grow my business at my rate - not someone else's.
David J. Reali, CPA | TrustRadius Reviewer

Screenshots

Pricing Details

Box

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Box Editions & Modules

Edition
Starter$7.001
Business Plus$35.001
Business$20.001
Enterprise$47.001
  1. per month
Additional Pricing Details
Box is available as an annual subscription. Many customers opt for either our Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.

eFileCabinet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$50*

* per user

eFileCabinet Editions & Modules

On-premise Edition
eFileCabinet On-Premise Performance Package$501
eFileCabinet On-Premise Professional Package$651
eFileCabinet On-Premise Enterprise PackageCall for pricing1
  1. per user
SaaS Edition
eFileCabinet Online Professional Package$651
eFileCabinet Online Performance Package$501
eFileCabinet Online Enterprise PackageCall for pricing1
  1. per user
Additional Pricing Details
One time implementation fee starts at $500 up to 3 users, $100 each additional user

Rating Summary

Add comparison