Brainshark vs Paperflite | TrustRadius

What users are saying about

Score 7.6 out of 10

Based on 75 reviews and ratings

Score 8.3 out of 10

Based on 7 reviews and ratings

Pros

Brainshark is a very user-friendly tool that can be learned in a very short period of time; which was extremely valuable as there was only one experienced Brainshark author in our company.
Brainshark is a great way to communicate to a global audience. Our company has expanded their global footprint and often the only cost effective way to communicate or train in different time zones and remote locations is using tools like Brainshark.
Brainshark provides us a hosting platform accessible across the globe where none exists today in our company.

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Training Lead

Precision DrillingEnvironmental Services, 5001-10,000 employees

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I love that Paperflite allows me the ability to send and track when my document has been viewed.
Paperflite helps keep me organized with access to the latest collateral at my fingertips.
I no longer have to reach out to different teams and hope they are at their desk in order to get updated presentations and reports.
I like their 'Quick Send' feature, as I can use it to quickly share multiple file types.

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Verified User

Manager in Professional Services

Information Technology & Services Company, 51-200 employees

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Cons

Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...

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Managing Partner - Director of Business Development

CPG Communication Solutions - CCS GroupConsumer Goods, 1-10 employees

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Better visual structure for Sections menu inside a Collection. Some recipients don't get that there are multiple Sections for them to explore.

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Eric Reithler-Barros

CEO (Chief Executive Officer)

Fold ArtistsHospitality, 1-10 employees

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Likelihood to Renew

Brainshark 8.2

Based on 39 answers

For the niche it fills in the content we produce, there aren't many alternatives. We want something a non-technical, non-design user can use to quickly create content that is distributable to an external audience. I'm not aware of a tool that does that and offers the same features.

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Verified User

Director in Marketing

Financial Services Company, 5001-10,000 employees

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No score

No answers yet

No answers on this topic

Usability

Brainshark 10.0

Based on 8 answers

The vendor offers customer support services that are reliable and diverse and this ensures that users do not get stuck anywhere in using the platform and are able to use with minimal hitches.

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Project Manager

TotalOil & Energy, 5001-10,000 employees

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Paperflite 8.2

Based on 1 answer

I find it very easy to understand and use

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Santosh Vijayan

Manager Digital and Social Media

Ocean Insights GmbHInformation Technology & Services, 51-200 employees

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Reliability and Availability

Brainshark 9.1

Based on 8 answers

I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.

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S. Renee Conley

Administrative Assistant

USI Insurance ServicesInsurance, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Support Rating

Brainshark 9.1

Based on 15 answers

We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.

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Verified User

Professional in Other

Human Resources Company, 10,001+ employees

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Paperflite 9.1

Based on 2 answers

Paperflite stands out for its feature set, incredible support, and, most importantly, its easy to use interface.

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Verified User

Manager in Professional Services

Information Technology & Services Company, 51-200 employees

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Online Training

Brainshark 9.1

Based on 2 answers

The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.

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S. Renee Conley

Administrative Assistant

USI Insurance ServicesInsurance, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Implementation Rating

Brainshark 8.7

Based on 4 answers

Their ongoing support after implementation is excellent and easy to access...

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Managing Partner - Director of Business Development

CPG Communication Solutions - CCS GroupConsumer Goods, 1-10 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.

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Technical Sales Engineer

Apperson, Inc.Education Management, 51-200 employees

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DocSend has more features, and also handles videos (DocSend handles YoutUbe links which are not secure).

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Eric Reithler-Barros

CEO (Chief Executive Officer)

Fold ArtistsHospitality, 1-10 employees

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Return on Investment

Increased positive results from new employees who are not experiencing delays in registering for their user services due to the online training
Better customer service as it relates to payroll due to the training being given to administrative assistants across campus.
Able to be compliant with State requirements regarding Ethics Training

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Director - Payroll Services and HRIS

Kennesaw State UniversityHigher Education, 1001-5000 employees

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Tracking user engagement with content helps in knowing what content works best.
Great time saver when it comes to sharing content.
Efficient search function is of great help.

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Santosh Vijayan

Manager Digital and Social Media

Ocean Insights GmbHInformation Technology & Services, 51-200 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

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