Braintree, a PayPal service vs. Kansys Edge

Braintree is a lower cost alternative to many of the options business owners have through their bank. However, they will need to be techy or be working with a developer to set up. The setup and backend isn't as user friendly as alternatives. Braintree is a great option if you'll need to manually type in credit card details. Banks will sometimes charge a lot more for that option. The manual option is nice if your clients aren't as tech savvy and prefer to pay over the phone than to pay on your website.

Incentivized

Metanga is easy for automating recurring billing and it has quite a nice trusted API platform but, one time payments require workarounds. Metanaga is well suited for customizing subscriptions and payments.

Incentivized

• Braintree has excellent integration with the BigCommerce platform. The switch of our previous payment processing gateway to Braintree was very easy and only required a few clicks.
• Tying into Braintree's BigCommerce integration, for company's like ours that are on the BigCommerce enterprise plan, Braintree's rates for BigCommerce enterprise customers are extremely competitive and saved us money.
• Braintree has a pretty easy to use portal that can be accessed through the same login we use for PayPal which we are using in conjunction with Braintree with ease.
• I've only had to call Braintree twice and my customer service issues were handled extremely quickly and easily.

Incentivized

• Easy functionality integration with other financial systems.
• We were able to integrate it with CRM programs and that helped in expediting the subscription services.
• Rich API features and proper documentation helped a lot.

Incentivized

• Not a very good subscription management platform for a Saas business, but they make up for it on the API with others that are
• Doesn't have a lot of additional features, but that's what you'd expect out of a payment processor
• Very expensive per transaction, but the reality is that any processor who helps early stage companies accept online payments are expensive.

Incentivized

• Pricing model could be more competitive with similar services.
• If we wanted to use one time payment, it required lot of hassle and workaround.

Incentivized

There's a huge cost in migrating payment providers, and we're very happy with Braintree so far.

Incentivized

It just works.

Incentivized

Their support is a joke. There's nothing "supportive" about them. Every time I call in with an issue no one has an answer or even a recommendation. I am put on hold and no one ever comes back. It's time to find another processor.

Incentivized

It is simple for a developer to do.

Incentivized

Braintree is better at handling international payments and supporting a variety of payment methods that can all be configured from the same dashboard. Braintree supports PayPal, Venmo, Apple Pay, Google Pay, etc. in addition to simply credit cards like Stripe. Braintree has a vault of existing user payment methods so the user doesn't have to re-enter their information each time.

Incentivized

It has a clean and simple interface. [There are] automatic notifications for failed transactions. The easy integration with Intacct, Netsuite, QuickBooks, SOFTRAX and other financial systems to extend functionality made us choose Metanga over Zuora.

Incentivized

• Simplified billing so we spend less time on it
• Saved $20 a month or more when compared to alternatives that have a monthly charge.
• It gives peace of mind because we know that any service we use in the future will likely integrate with Braintree

Incentivized

• Applying discounts and batch pricing to services were easy and saved time.
• Self-service portals for customers to manage their own information and accounts helped build good client relations and interactions.

Incentivized