Brand24 vs. Interactions Digital Roots

Brand24

Interactions Digital Roots

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Brand24	Score 8.6 out of 10	N/A	Brand24 is an AI-powered media monitoring tool that analyzes mentions and presents actionable insights.This tool is designed to keep track of online conversations about a brand, its products, and competitors. It collects real-time data from millions of sources, including social media platforms (Facebook, Instagram, Twitter, Twitch, TikTok, Youtube, Telegram), podcasts, publicly available newsletters, online news sites, blogs, forums, reviews sites. Some of the key features…	$99 per month
Interactions Digital Roots	Score 6.0 out of 10	Enterprise companies (1,001+ employees)	Interactions Digital Roots collects conversations from across the web and not only captures keyword and sentiment analysis but also includes customer intent. The vendor says that this allows the platform to identify and route conversations in a precise and highly customizable way. Using Machine Learning and Natural Language Understanding, the system can prioritize and categorize actionable content, automatically routing it to workgroups (queues) organized by customer assistance, marketing…	N/A

Pricing

Brand24

Interactions Digital Roots

Editions & Modules

Individual: $99
per month 1 user
Team: $179
per month Unlimited users
Pro: $249
per month Unlimited users
Enterprise: $499
per month Unlimited users

No answers on this topic

Offerings

Pricing Offerings
Brand24	Interactions Digital Roots
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

Required

Additional Details

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Pricing is based on program scope. Please contact Digital Roots for pricing details.

More Pricing Information

Community Pulse
	Brand24	Interactions Digital Roots
Top Pros	Pro Social media Pro Easy to use Pro Set up	Pro Google chrome Pro Ease of access Pro Personal emails
Top Cons	Minus Sentiment analysis Minus Providing support Minus Must pay	Minus Company information Minus User friendly Minus Friendly interface

Best Alternatives
	Brand24	Interactions Digital Roots
Small Businesses	BrightLocal Score 7.7 out of 10	Simplify360 Score 7.8 out of 10
Medium-sized Companies	Brandwatch Score 8.3 out of 10	Emplifi Social Marketing Cloud Score 8.9 out of 10
Enterprises	Brandwatch Score 8.3 out of 10	Emplifi Social Marketing Cloud Score 8.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Brand24	Interactions Digital Roots
Likelihood to Recommend	8.2 (9 ratings)	- (0 ratings)

User Testimonials
	Brand24	Interactions Digital Roots
Likelihood to Recommend	Brand24 Brand24 is perfect for a company that wants to build up its social media presence. It's great to know when our organization is mentioned online so I can engage with other companies. I like the mobile app but if there was a way to be notified via phone with it that would make it even better. Incentivized BC Brittany Cosby Marketing Coordinator Read full review	Interactions No answers on this topic
Pros	Brand24 The interface of Brand24 is extremely easy to use and easy to understand for beginnings or mid-level emoloyees The results in Brand24 are organized clearly in buckets that you can either PDF or download the raw data Brand24 looks at several social platforms rather than just 1 or 2, like some other tools are limited to Incentivized Kelcey Zacarese Analytics Manager, Social Read full review	Interactions No answers on this topic
Cons	Brand24 The user interface was confusing. I had to reach out to support for help, and I'm a pretty tech-savvy person to begin with. Support resolved my issue. Incentivized James McTavish Senior Sales Development Read full review	Interactions No answers on this topic
Alternatives Considered	Brand24 I would start with Mention as opposed to beginning with Brand24. We originally used Mention but the price was increasing year-over-year so we wanted to try a cheaper alternative. We eventually did go back to Mention after Brand24, due to its ease of use and it was also easier to monitor our brand with Mention in the end. Incentivized Mark Anderson Digital Marketing Specialist - Team Lead Read full review	Interactions No answers on this topic
Return on Investment	Brand24 Positive: We can respond to customers in a reasonably realistic timeframe. Positive: We get updates from old content that has new activity. Incentivized Tamar Weinberg Social Media Customer Experience and Success Lead Read full review	Interactions No answers on this topic
ScreenShots	Brand24 Screenshots	Interactions Digital Roots Screenshots